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Wolters Kluwer Names the Winner of Its 2021 Alfredo deHaas Excellence in Data Analytics Award

Krystle Hood of Santander Bank honored at 25th Annual CRA & Fair Lending Colloquium

Wolters Kluwer Compliance Solutions has named Krystle Hood, CRA Compliance Manager at Santander Bank, NA in Boston, as the 2021 honoree of its Alfredo deHaas Excellence in Analytics Award. The award, which recognizes a banking professional who “excels in leveraging data to demonstrate his or her institution’s commitment to regulatory compliance,” was announced at the company’s 25th annual CRA & Fair Lending Colloquium on Wednesday, Nov. 17th.

Named after longtime Community Reinvestment Act (CRA) analyst Alfredo deHaas of MUFG Union Bank, N.A., the award is meant “to trumpet the ‘unsung heroes’ who embody Alfredo’s passion and spirit for championing the creative and thoughtful use of data.”

Hood was selected by a committee of veteran compliance professionals from the banking industry for her professionalism, accomplishments and commitment to excellence in data analytics. She was part of the bank’s compliance team to revitalize and strengthen Santander’s community revitalization work, including her participation in the bank’s “Inclusive Communities” initiative, a major program to boost the long-term economic success of low- and moderate-income individuals and neighborhoods in the greater Boston region through increased lending.

“As part of the second line of defense, Krystle’s team is tasked with monitoring and reporting out on the components of our small business lending and mortgage data, information that is critical in evaluating the effectiveness of Santander’s community reinvestment efforts. That output starts right at the core of our business in the data that we collect to document transactions across our small business and mortgage lending programs,” said Seth Goodall, Executive Director of Corporate Social Responsibility, Santander. “Through her passion and keen affinity for using data analytics to document, inform and support our reinvestment initiatives, Krystle was instrumental in helping our bank significantly enhance Santander’s CRA profile across the region and our ability to provide more meaningful, hands-on support to communities in need.”

“Alfredo deHaas had a passion using data analytics to help colleagues make more informed business decisions and in that way help fulfill their regulatory compliance obligations. In her role with Santander’s CRA compliance team, Krystle Hood has embodied those same qualities,” said Steven Meirink, Executive Vice President and General Manager at Wolters Kluwer Compliance Solutions. “It is a great honor to recognize Krystle’s dedication and contributions to data analytics through this award.”

Wolters Kluwer Compliance Solutions is a market leader and trusted provider of risk management and regulatory compliance solutions and services to U.S. banks and credit unions, insurers and securities firms. The business, which sits within Wolters Kluwer’s Governance, Risk & Compliance (GRC) division, helps these financial institutions efficiently manage risk and regulatory compliance obligations, and gain the insights needed to focus on better serving their customers and growing their business.

About Wolters Kluwer Governance, Risk & Compliance

Governance, Risk & Compliance is a division of Wolters Kluwer, which provides legal and banking professionals with solutions to help ensure compliance with ever-changing regulatory and legal obligations, manage risk, increase efficiency, and produce better business outcomes. GRC offers a portfolio of technology-enabled expert services and solutions focused on legal entity compliance, legal operations management, banking product compliance, and banking regulatory compliance.

Wolters Kluwer (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. Wolters Kluwer reported 2020 annual revenues of €4.6 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

About Santander Bank, NA

Santander Bank, N.A.
is one of the country's largest retail and commercial banks with more than $79 billion in assets. With its corporate offices in Boston, the Bank's 9,700 employees, more than 650 branches, 2,100 ATMs and 2.1 million customers are principally located in Massachusetts, New Hampshire, Connecticut, Rhode Island, New York, New Jersey, Pennsylvania and Delaware. The Bank is a wholly-owned subsidiary of Madrid-based Banco Santander, S.A. (NYSE: SAN) - one of the most respected banking groups in the world with more than 125 million customers in the U.S., Europe, and Latin America. It is managed by Santander Holdings USA, Inc., Banco Santander's intermediate holding company in the U.S. For more information on Santander Bank, please visit


Paul Lyon

Global Corporate Communications Director

Governance, Risk & Compliance Division

Wolters Kluwer

Office +44 20 3197 6586

David Feider

Corporate Communications Manager, Banking & Regulatory Compliance

Governance, Risk & Compliance Division

Wolters Kluwer

Tel: +1 612-852-7966

On Twitter: @davidafeider

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