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Parts Town Named a Top Workplace by Chicago Tribune for Second Consecutive Year

Parts Town is recognized again in 2021 for its continued success in fostering a unique workplace culture and empowering its team members with the courage to innovate

Parts Town, the technology innovator and market-leading distributor of OEM foodservice equipment parts, was named one of Chicago's Top Workplaces for 2021 by the Chicago Tribune for the second consecutive year.

Parts Town’s team members enjoy competitive benefits packages including quarterly profit sharing, health insurance, an employee assistance program, 401k match and paid time off. The Parts Town headquarters features amenities including an onsite food market, fitness center, game room, ergonomic desk chairs, standing desks, and spacious meeting areas for staff. The company prides itself on its team member engagement, advancement and awards programs, team member events, and philanthropic involvement.

Parts Town continually invests in technology innovations that benefit both customers and team members. Parts Town implemented an automated picking system, AutoStore in its Addison, Ill., distribution center to facilitate product picking to speed order fulfillment and improve the day-to-day experience of its team members.

"To win this award two years in a row is a humbling accomplishment and a reflection on the outstanding efforts of our team members who continue to innovate and deliver highly personalized customer service despite the challenges raised by the pandemic," said Steve Snower, CEO (aka Chief Enthusiasm Officer) of Parts Town. "Parts Town started in 1987 as a small, family-owned business. Fast forward to 2021, and our company is the world's largest distributor of OEM foodservice equipment parts with over $1 billion in annual revenue. None of this would be possible without the support of our customers, our partnerships with service companies and manufacturers, and an unwavering commitment to our core values of safety, integrity, community, passion, courage, and innovation."

Throughout its sustained growth, Parts Town has stayed true to its roots. Team members are encouraged to not take themselves too seriously, beginning with unique and fun professional titles implemented company-wide. For example, the company’s CFO has the title, “Chief Money Maestro,” and it’s HR leader is titled, “Takes Care of the Townspeople.” During the hiring process, the company's "unique enthusiasm required" motto helps guide the search for team members who are social, passionate, and positive.

Parts Town has grown rapidly over the last several years through strong organic growth and strategic acquisitions, including Dayton Appliance in the residential appliance parts market. Parts Town recently expanded its product offerings to include HVAC, residential appliance and water filtration parts, and janitorial and technician supplies with the goal of becoming a more complete “one stop” shop for its customers.

The Chicago Top Workplaces list is based on the results of an employee feedback survey administered by Energage, a workplace survey and improvement specialist, in partnership with the Chicago Tribune. The anonymous survey measures several aspects of workplace culture, including values, motivation, and leadership. For the full list of companies honored, visit

To learn more about Parts Town, visit and follow updates on Facebook, LinkedIn and Twitter. For employment information and to view open positions, visit

About Parts Town

Parts Town is the leading, technology-enabled global distributor of genuine OEM (original equipment manufacturer) parts for the foodservice industry. Driven by its commitment to technology innovation, Parts Town is expanding to serve new segments including HVAC, residential appliance and water filtration parts, and janitorial and technician supplies. When there’s a hiccup for any foodservice provider or service technician company, Parts Town is ready to jump in and help with the most in-stock mission critical parts on the planet, innovative technology, and an unmatched customer experience. Its customized solutions benefit foodservice operators, service companies and a growing list of other customer segments. Partnering with more than 1,100 leading manufacturers, Parts Town improves the supply chain, increases sales of genuine OEM parts, and keeps every customer’s business running like clockwork.

Parts Town’s drive for innovation is led by Red Lightning Group, a new and separate division of PT Holdings focusing solely on innovation to support the foodservice industry and beyond, accelerating the pace of breakthroughs that support the group’s diverse customer base. Red Lightning Group’s mission is to boldly strike at lightning speed to deliver game-changing innovation and technology in an effort to discover the next big thing.

For more information, visit


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