Parts Town LLC (Parts Town), the technology innovator and market-leading distributor of OEM foodservice equipment parts, announced today that it has been named Equipment Vendor of the Year by International Dairy Queen Inc. (IDQ), the parent company of American Dairy Queen Corporation (ADQ), franchisor of the DQ® restaurant system.
The award was presented at DQ Supply Chain Summit 2022 on September 22 by Jim Holl, director, equipment innovation and operations at ADQ.
“Parts Town consistently exemplifies what it means to be an outstanding vendor, delivering personalized customer service that our franchisees can count on,” said Holl. “We congratulate them for this recognition and thank them for their commitment to us, DQ franchise owners and our fans who visit DQ restaurants.”
The Equipment Vendor of the Year award is granted annually to a DQ vendor that goes above and beyond to provide quality equipment to DQ franchise owners while serving as a key resource throughout the year. As a provider of food service equipment parts to DQ restaurants in the United States, Parts Town ensures excellence in equipment and offers support and solutions to franchise owners and the service companies that support them.
“Our team diligently works to build strong relationships with our partners and this award from International Dairy Queen is a testament to the great relationship we’ve cultivated with the company and its franchise owners over the years,” said Clint Holder, chief commercial officer, at Parts Town. “We appreciate being recognized and we thank IDQ for their support.”
Parts Town supplies OEM equipment parts to DQ restaurants and formally has been serving IDQ and DQ franchise owners for three years.
About Parts Town
Parts Town is the leading, technology-enabled global distributor of genuine OEM (original equipment manufacturer) parts for the foodservice industry. Driven by its commitment to technology and innovation, Parts Town is expanding to serve new segments including HVAC and residential appliance parts. When there’s a hiccup for any foodservice provider or service technician company, Parts Town is ready to jump in and help with the most in-stock parts on the planet, innovative technology, and an unmatched customer experience. Its customized solutions benefit foodservice operators, service companies and a growing list of other customer segments. Partnering with more than 1,100 leading manufacturers, Parts Town improves the supply chain, increases sales of genuine OEM parts, and keeps every customer’s business running like clockwork.
Parts Town’s drive for innovation is led by Red Lightning Group, a new and separate division of PT Holdings focusing solely on innovation to support the foodservice industry and beyond, accelerating the pace of breakthroughs that support the group’s diverse customer base. Red Lightning Group’s mission is to boldly strike at lightning speed to deliver game-changing innovation and technology in an effort to discover the next big thing.
For more information, visit www.partstown.com/.
About International Dairy Queen, Inc.
International Dairy Queen, Inc., based in Minneapolis, Minnesota, is the parent company of American Dairy Queen Corporation and Dairy Queen Canada, Inc. Through its subsidiaries, IDQ develops, licenses and services a system of more than 7,000 restaurants in the United States, Canada and more than 20 other countries. IDQ is a subsidiary of Berkshire Hathaway, Inc. (Berkshire), which is led by Warren Buffett, the legendary investor and CEO of Berkshire. For more information, visit DairyQueen.com.
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