SaaS Labs announces Helpwise, a feature-rich email inbox sharing tool for growing businesses, which facilitates inbox sharing among team members, allows emails to be tagged, assigned, and discussed within the application, offers simple integrations with other business tools, and is priced free for startups, with a sliding fee structure that allows it to scale easily as the business grows.
Newark, NJ — Among the many problems faced by a growing business is an increase in the amount and complexity of email communications. It is tempting, early on in a company’s existence, to simply share a single username and password among the entire team for a single inbox. But as the business grows, both the amount of incoming email and the number of employees who need access to it increases exponentially. The problem is that multiple employees sharing a single email login is not a scalable solution. Teams need access to vital communications without worrying that another employee with the same credential is simultaneously using the system or, worse yet, replying to a customer after a different coworker has already replied.
To help address these issues, Saas Labs Inc. is pleased to announce the launch of Helpwise, a new shared inbox for team email accounts.
Helpwise allows teams to coordinate email communications without the confusion and chaos that results from sharing a single login credential. Helpwise lets users tag emails, assign tasks and chat with colleagues within the application, allowing for easy distribution of the workload. It facilitates the tracking of key metrics such as email frequency, response rate, and individual performance. It allows users to easily create, save and use responses to common queries. And it integrates easily with other business tools, such as phone logs and text messaging.
In addition to inbox integration, Helpwise is geared toward businesses that are already using other tools. New users will find it easy to migrate from other shared inbox, and companies using applications such as Hubspot, Zapier, Front, or Help Scout will find easy-to-use guides for integrating those products with Helpwise.
While it is common to pay thousands for these sorts of features, Helpwise is offered as a free shared inbox for startups, with plans starting at $0 per month, and is expandable as the business – and its communications needs – grows. Top-of-the-line customer support helps with facilitation and integration issues, and a friendly user interface will make any user familiar with Gmail feel comfortable using.
Keeping your team on the same page is one of the keys to growing faster. So say goodbye to the internal cc, bcc, and forwarding of customer emails. Keep your team on the same page. Start using Helpwise today.
About SaaS Labs:
SaaS Labs is a digital products company that builds B2B products for businesses around the world. All the products revolve around productivity, the future of work and automation. Some of the popular products are JustCall (a cloud phone system for sales and support teams), CallRoot (inbound call tracking for marketers), and Helpwise (shared inbox for teams).