Document
Table of Contents


UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
________________________________________________________
FORM 10-Q
_________________________________________________________
 
ý QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended March 31, 2018
or
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from _______ to _______
___________________________________________________________________
 
Commission file number: 001-10898
___________________________________________________________________
The Travelers Companies, Inc.
(Exact name of registrant as specified in its charter)
 ____________________________________________________________________
Minnesota
 
41-0518860
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
485 Lexington Avenue
New York, NY 10017
(Address of principal executive offices) (Zip Code)
 
(917) 778-6000
(Registrant’s telephone number, including area code)
 _________________________________________________________
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.        Yes ý    No o 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).          
Yes ý    No o 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act:
Large accelerated filer
ý
Accelerated filer
o
 
 
 
 
Non-accelerated filer
o
Smaller reporting company
o
(Do not check if a smaller reporting company)
 
 
Emerging growth company
o
 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).
Yes o    No ý 
The number of shares of the Registrant’s Common Stock, without par value, outstanding at April 19, 2018 was 270,261,296.




Table of Contents

The Travelers Companies, Inc.
 
Quarterly Report on Form 10-Q
 
For Quarterly Period Ended March 31, 2018
_________________________________________________________
 
TABLE OF CONTENTS
 
 
 
Page
 
 
 
 
 
Item 1.
 
 
 
 
 
Consolidated Statement of Income (Unaudited) — Three Months Ended March 31, 2018 and 2017
 
 
 
 
Consolidated Statement of Comprehensive Income (Loss) (Unaudited) — Three Months Ended March 31, 2018 and 2017
 
 
 
 
Consolidated Balance Sheet — March 31, 2018 (Unaudited) and December 31, 2017
 
 
 
 
Consolidated Statement of Changes in Shareholders’ Equity (Unaudited) — Three Months Ended March 31, 2018 and 2017
 
 
 
 
Consolidated Statement of Cash Flows (Unaudited) — Three Months Ended March 31, 2018 and 2017
 
 
 
 
 
 
 
Item 2.
 
 
 
Item 3.
 
 
 
Item 4.
 
 
 
 
 
 
 
 
Item 1.
 
 
 
Item 1A.
 
 
 
Item 2.
 
 
 
Item 5.
 
 
 
Item 6.
 
 
 
 
 
 
 


2

Table of Contents

PART 1 — FINANCIAL INFORMATION
 
Item 1.  FINANCIAL STATEMENTS
 
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF INCOME (Unaudited)
(in millions, except per share amounts)
 
For the three months ended March 31,
 
2018
 
2017
 
 
 
 
 
Revenues
 
 

 
 

Premiums
 
$
6,537

 
$
6,183

Net investment income
 
603

 
610

Fee income
 
103

 
113

Net realized investment gains (losses)(1)
 
(11
)
 
5

Other revenues
 
54

 
31

 
 
 
 
 
Total revenues
 
7,286

 
6,942

 
 
 
 
 
Claims and expenses
 
 

 
 

Claims and claim adjustment expenses
 
4,296

 
4,094

Amortization of deferred acquisition costs
 
1,061

 
1,003

General and administrative expenses
 
1,062

 
996

Interest expense
 
89

 
89

Total claims and expenses
 
6,508

 
6,182

 
 
 
 
 
Income before income taxes
 
778

 
760

Income tax expense
 
109

 
143

Net income
 
$
669

 
$
617

 
 
 
 
 
Net income per share
 
 

 
 

Basic
 
$
2.45

 
$
2.19

Diluted
 
$
2.42

 
$
2.17

 
 
 
 
 
Weighted average number of common shares outstanding
 
 

 
 

Basic
 
271.0

 
279.7

Diluted
 
273.9

 
282.4

 
 
 
 
 
Cash dividends declared per common share
 
$
0.72

 
$
0.67


________________________________________________________
(1)
Total other-than-temporary impairment (OTTI) gains (losses) were $0 and $(1) million for the three months ended March 31, 2018 and 2017, respectively.  Of total OTTI, credit losses of $0 and $(2) million for the three months ended March 31, 2018 and 2017, respectively, were recognized in net realized investment gains (losses).  In addition, unrealized gains from other changes in total OTTI of $0 and $1 million for the three months ended March 31, 2018 and 2017, respectively, were recognized in other comprehensive income (loss) as part of changes in net unrealized gains on investment securities having credit losses recognized in the consolidated statement of income.
 




The accompanying notes are an integral part of the consolidated financial statements.


3

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS) (Unaudited)
(in millions)
 
For the three months ended March 31,
 
2018
 
2017
 
 
 
 
 
Net income
 
$
669

 
$
617

 
 
 
 
 
Other comprehensive income (loss):
 
 
 
 
Changes in net unrealized gains on investment securities:
 
 

 
 

Having no credit losses recognized in the consolidated statement of income
 
(1,203
)
 
144

Having credit losses recognized in the consolidated statement of income
 
(2
)
 

Net changes in benefit plan assets and obligations
 
22

 
17

Net changes in unrealized foreign currency translation
 
6

 
41

Other comprehensive income (loss) before income taxes
 
(1,177
)
 
202

Income tax expense (benefit)
 
(244
)
 
62

Other comprehensive income (loss), net of taxes
 
(933
)
 
140

Comprehensive income (loss)
 
$
(264
)
 
$
757

 


































The accompanying notes are an integral part of the consolidated financial statements.


4

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED BALANCE SHEET
(in millions)
 
 
 
March 31,
2018
 
December 31,
2017
 
 
(Unaudited)
 
 
Assets
 
 

 
 

Fixed maturities, available for sale, at fair value (amortized cost $62,093 and $61,316)
 
$
62,266

 
$
62,694

Equity securities, at fair value  (cost $431 and $440)
 
430

 
453

Real estate investments
 
954

 
932

Short-term securities
 
4,486

 
4,895

Other investments
 
3,588

 
3,528

Total investments
 
71,724

 
72,502

Cash
 
397

 
344

Investment income accrued
 
567

 
606

Premiums receivable
 
7,536

 
7,144

Reinsurance recoverables
 
8,298

 
8,309

Ceded unearned premiums
 
777

 
551

Deferred acquisition costs
 
2,086

 
2,025

Deferred taxes
 
368

 
70

Contractholder receivables
 
4,835

 
4,775

Goodwill
 
3,959

 
3,951

Other intangible assets
 
341

 
342

Other assets
 
2,788

 
2,864

Total assets
 
$
103,676

 
$
103,483

 
 
 
 
 
Liabilities
 
 

 
 

Claims and claim adjustment expense reserves
 
$
49,810

 
$
49,650

Unearned premium reserves
 
13,424

 
12,915

Contractholder payables
 
4,835

 
4,775

Payables for reinsurance premiums
 
498

 
274

Debt
 
6,963

 
6,571

Other liabilities
 
5,167

 
5,567

Total liabilities
 
80,697

 
79,752

 
 
 
 
 
Shareholders’ equity
 
 

 
 

Common stock (1,750.0 shares authorized; 270.3 and 271.5 shares issued, 270.2 and 271.4 shares outstanding)
 
22,995

 
22,886

Retained earnings
 
33,981

 
33,462

Accumulated other comprehensive loss
 
(1,322
)
 
(343
)
Treasury stock, at cost (503.7 and 500.9 shares)
 
(32,675
)
 
(32,274
)
Total shareholders’ equity
 
22,979

 
23,731

Total liabilities and shareholders’ equity
 
$
103,676

 
$
103,483





The accompanying notes are an integral part of the consolidated financial statements.


5

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CHANGES IN SHAREHOLDERS’ EQUITY (Unaudited)
(in millions)
 
For the three months ended March 31,
 
2018
 
2017
 
 
 
 
 
Common stock
 
 

 
 

Balance, beginning of year
 
$
22,886

 
$
22,614

Employee share-based compensation
 
65

 
68

Compensation amortization under share-based plans
 
44

 
42

Balance, end of period
 
22,995

 
22,724

 
 
 
 
 
Retained earnings
 
 

 
 

Balance, beginning of year
 
33,462

 
32,196

Cumulative effect of adoption of updated accounting guidance for equity financial instruments at January 1, 2018
 
22

 

Reclassification of certain tax effects from accumulated other comprehensive income at January 1, 2018
 
24

 

Net income
 
669

 
617

Dividends
 
(197
)
 
(190
)
Other
 
1

 

Balance, end of period
 
33,981

 
32,623

 
 
 
 
 
Accumulated other comprehensive income (loss), net of tax
 
 

 
 

Balance, beginning of year
 
(343
)
 
(755
)
Cumulative effect of adoption of updated accounting guidance for equity financial instruments at January 1, 2018
 
(22
)
 

Reclassification of certain tax effects from accumulated other comprehensive income at January 1, 2018
 
(24
)
 

Other comprehensive income (loss)
 
(933
)
 
140

Balance, end of period
 
(1,322
)
 
(615
)
 
 
 
 
 
Treasury stock, at cost
 
 

 
 

Balance, beginning of year
 
(32,274
)
 
(30,834
)
Treasury stock acquired — share repurchase authorization
 
(350
)
 
(225
)
Net shares acquired related to employee share-based compensation plans
 
(51
)
 
(61
)
Balance, end of period
 
(32,675
)
 
(31,120
)
 
 
 
 
 
Total shareholders’ equity
 
$
22,979

 
$
23,612

 
 
 
 
 
Common shares outstanding
 
 

 
 

Balance, beginning of year
 
271.4

 
279.6

Treasury stock acquired — share repurchase authorization
 
(2.5
)
 
(1.9
)
Net shares issued under employee share-based compensation plans
 
1.3

 
1.7

Balance, end of period
 
270.2

 
279.4

 




The accompanying notes are an integral part of the consolidated financial statements.


6

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS (Unaudited)
(in millions)
For the three months ended March 31,
 
2018
 
2017
Cash flows from operating activities
 
 

 
 

Net income
 
$
669

 
$
617

Adjustments to reconcile net income to net cash provided by operating activities:
 
 

 
 

Net realized investment (gains) losses
 
11

 
(5
)
Depreciation and amortization
 
212

 
211

Deferred federal income tax expense (benefit)
 
(56
)
 
151

Amortization of deferred acquisition costs
 
1,061

 
1,003

Equity in income from other investments
 
(95
)
 
(109
)
Premiums receivable
 
(397
)
 
(286
)
Reinsurance recoverables
 
5

 
94

Deferred acquisition costs
 
(1,124
)
 
(1,065
)
Claims and claim adjustment expense reserves
 
180

 
334

Unearned premium reserves
 
518

 
475

Other
 
(430
)
 
(572
)
Net cash provided by operating activities
 
554

 
848

 
 
 
 
 
Cash flows from investing activities
 
 

 
 

Proceeds from maturities of fixed maturities
 
1,950

 
2,218

Proceeds from sales of investments:
 
 

 
 

Fixed maturities
 
1,085

 
188

Equity securities
 
26

 
21

Real estate investments
 

 
11

Other investments
 
114

 
122

Purchases of investments:
 
 

 
 

Fixed maturities
 
(3,920
)
 
(3,056
)
Equity securities
 
(20
)
 
(22
)
Real estate investments
 
(33
)
 
(16
)
Other investments
 
(142
)
 
(124
)
Net sales of short-term securities
 
410

 
49

Securities transactions in course of settlement
 
202

 
157

Other
 
(53
)
 
(63
)
Net cash used in investing activities
 
(381
)
 
(515
)
 
 
 
 
 
Cash flows from financing activities
 
 

 
 

Treasury stock acquired — share repurchase authorization
 
(350
)
 
(225
)
Treasury stock acquired — net employee share-based compensation
 
(51
)
 
(61
)
Dividends paid to shareholders
 
(197
)
 
(190
)
Payment of debt
 
(100
)
 

Issuance of debt
 
491

 

Issuance of common stock — employee share options
 
85

 
83

Net cash used in financing activities
 
(122
)
 
(393
)
Effect of exchange rate changes on cash
 
2

 
2

Net increase (decrease) in cash
 
53

 
(58
)
Cash at beginning of year
 
344

 
307

Cash at end of period
 
$
397

 
$
249

 
 
 
 
 
Supplemental disclosure of cash flow information
 
 

 
 

Income taxes paid
 
$
56

 
$
2

Interest paid
 
$
39

 
$
43

 The accompanying notes are an integral part of the consolidated financial statements.

7

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited)
 
1.                       BASIS OF PRESENTATION AND ACCOUNTING POLICIES
 
Basis of Presentation
 
The interim consolidated financial statements include the accounts of The Travelers Companies, Inc. (together with its subsidiaries, the Company). These financial statements are prepared in conformity with U.S. generally accepted accounting principles (GAAP) and are unaudited.  In the opinion of the Company’s management, all adjustments necessary for a fair presentation have been reflected.  Certain financial information that is normally included in annual financial statements prepared in accordance with GAAP, but that is not required for interim reporting purposes, has been omitted.  All material intercompany transactions and balances have been eliminated.  The accompanying interim consolidated financial statements and related notes should be read in conjunction with the Company’s consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2017 (the Company’s 2017 Annual Report).
 
The preparation of the interim consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the interim consolidated financial statements and the reported amounts of revenues and claims and expenses during the reporting period.  Actual results could differ from those estimates. Certain reclassifications have been made to the 2017 financial statements to conform to the 2018 presentation.
 
Adoption of Accounting Standards
 
Financial Instruments: Recognition and Measurement of Financial Assets and Financial Liabilities

In January 2016, the Financial Accounting Standards Board (FASB) issued updated guidance to address the recognition, measurement, presentation and disclosure of certain financial instruments. The updated guidance requires equity investments, except those accounted for under the equity method of accounting, that have readily determinable fair value to be measured at fair value with any changes in fair value recognized in net income. Equity securities that do not have readily determinable fair values may be measured at estimated fair value or cost less impairment, if any, adjusted for subsequent observable price changes, with changes in the carrying value recognized in net income. A qualitative assessment for impairment is required for equity investments without readily determinable fair values. The updated guidance also eliminates the requirement to disclose the method and significant assumptions used to estimate the fair value of financial instruments measured at amortized cost on the balance sheet. The updated guidance was effective for the quarter ended March 31, 2018. The adoption of this guidance resulted in the recognition of $22 million of net after-tax unrealized gains on equity investments as a cumulative effect adjustment that increased retained earnings as of January 1, 2018 and decreased accumulated other comprehensive income (AOCI) by the same amount. The Company elected to report changes in the fair value of equity investments in net realized investment gains (losses). At December 31, 2017, equity investments were classified as available-for-sale on the Company's balance sheet. However, upon adoption, the updated guidance eliminated the available-for-sale balance sheet classification for equity investments.
 
Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income

On February 14, 2018, the FASB issued updated guidance that allows a reclassification from AOCI to retained earnings of the stranded tax effects that occurred due to the enactment of the Tax Cuts and Jobs Act of 2017 (TCJA). The updated guidance is effective for reporting periods beginning after December 15, 2018 and is to be applied retrospectively to each period in which there are items impacted by the TCJA remaining in AOCI or at the beginning of the period of adoption. Early adoption is permitted. The Company adopted the updated guidance effective January 1, 2018 and elected to reclassify the income tax effects of the TCJA from AOCI to retained earnings as of January 1, 2018. This reclassification resulted in an increase in retained earnings of $24 million as of January 1, 2018 and a decrease in AOCI by the same amount.
 
Revenue from Contracts with Customers

In May 2014, the FASB issued updated guidance to clarify the principles for recognizing revenue. The updated guidance was effective for reporting periods beginning after December 15, 2017, and requires an entity to recognize revenue as performance obligations are met, in order to reflect the transfer of goods or services to customers in an amount that reflects the consideration the entity is entitled to receive for those goods or services. For the three months ended March 31, 2018, approximately $40 million,

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Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
1.                       BASIS OF PRESENTATION AND ACCOUNTING POLICIES, Continued

or less than 1% of the Company's total revenues, were within the scope of this updated guidance and were generated from the services described below.

While insurance contracts are not within the scope of this updated guidance, the Company’s revenue related to certain services with no underlying insurance risk is subject to the updated guidance. These services include the following: (i) insurance-related services, such as risk management services, claims administration, loss control and risk management information services on behalf of non-insureds; (ii) servicing carrier fees for various residual market pools and associations; and (iii) administrative fees related to servicing third-party insurers’ obligations to participate in the Workers' Compensation Residual Market Plans in certain states. The revenues earned from these service contracts were not impacted by the adoption of the updated guidance. These revenues are earned on a pro rata basis over the contract service period and reported in fee income in the Company’s consolidated statement of income.

Commissions earned from on-line insurance brokerage services are also subject to this updated guidance and were also not impacted by the adoption of the updated guidance. Commissions are earned upon collection of the gross premium in accordance with the contracts and an accrual is made to recognize policy cancellations, either at the policyholder’s direction or for non-payment. Commissions are reported in other revenues in the Company's consolidated statement of income.

The Company does not capitalize the costs to obtain or fulfill the contracts for which revenues are reported in fee income and other income, and has not recognized any impairment losses on the receivables related to these contracts during the three months ended March 31, 2018.

The Company adopted the updated guidance effective January 1, 2018. The adoption did not have an effect on the Company’s results of operations, financial position or liquidity.

Statement of Cash Flows: Classification of Certain Cash Receipts and Cash Payments
In August 2016, the FASB issued updated guidance on the classification of cash flows related to certain activities in the statement of cash flows to reduce diversity in practice. The updated guidance was effective for reporting periods beginning after December 15, 2017 and was applied retrospectively to all periods presented. Under the new guidance, distributions received on equity method investments that are considered to be a return on investment are reported as cash flows from operating activities. These distributions were previously reported as cash flows from investing activities. The adoption of this guidance had no effect on the Company’s results of operations, financial position or liquidity.
For information regarding accounting standards that the Company adopted during the years presented, see the “Adoption of Accounting Standards section of note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

Accounting Standards Not Yet Adopted
 
For information regarding accounting standards that the Company has not yet adopted, see the “Other Accounting Standards Not Yet Adopted section of note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.
 
Nature of Operations
 
The Company’s results are reported in the following three business segments — Business Insurance, Bond & Specialty Insurance and Personal Insurance. These segments reflect the manner in which the Company’s businesses are currently managed and represent an aggregation of products and services based on the type of customer, how the business is marketed and the manner in which risks are underwritten. For more information regarding the Company’s nature of operations, see the “Nature of Operations section of note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.
 

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Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued


2.             SEGMENT INFORMATION
 
The following tables summarize the components of the Company’s revenues, income and total assets by reportable business segments:
 
(For the three months ended March 31, in millions)
 
Business
Insurance
 
Bond & Specialty
Insurance
 
Personal
Insurance
 
Total
Reportable
Segments
 
 
 
 
 
 
 
 
 
2018
 
 

 
 

 
 

 
 

Premiums
 
$
3,568

 
$
582

 
$
2,387

 
$
6,537

Net investment income
 
446

 
58

 
99

 
603

Fee income
 
99

 

 
4

 
103

Other revenues
 
31

 
6

 
17

 
54

Total segment revenues (1)
 
$
4,144

 
$
646

 
$
2,507

 
$
7,297

 
 
 
 
 
 
 
 
 
Segment income (1)
 
$
452

 
$
173

 
$
129

 
$
754

 
 
 
 
 
 
 
 
 
2017
 
 

 
 

 
 

 
 

Premiums
 
$
3,429

 
$
555

 
$
2,199

 
$
6,183

Net investment income
 
453

 
61

 
96

 
610

Fee income
 
109

 

 
4

 
113

Other revenues
 
9

 
5

 
16

 
30

Total segment revenues (1)
 
$
4,000

 
$
621

 
$
2,315

 
$
6,936

 
 
 
 
 
 
 
 
 
Segment income (1)
 
 
$
442

 
$
145

 
$
89

 
$
676

_________________________________________________________
(1)
Segment revenues for reportable business segments exclude net realized investment gains (losses). Segment income for reportable business segments equals net income excluding the after-tax impact of net realized investment gains (losses).
 


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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
2.             SEGMENT INFORMATION, Continued

Business Segment Reconciliations
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
Revenue reconciliation
 
 

 
 

Earned premiums
 
 

 
 

Business Insurance:
 
 

 
 

Domestic:
 
 

 
 

Workers’ compensation
 
$
971

 
$
976

Commercial automobile
 
562

 
506

Commercial property
 
438

 
435

General liability
 
521

 
491

Commercial multi-peril
 
805

 
774

Other
 
7

 
7

Total Domestic
 
3,304

 
3,189

International
 
264

 
240

Total Business Insurance
 
3,568

 
3,429

Bond & Specialty Insurance:
 
 

 
 

Domestic:
 
 

 
 

Fidelity and surety
 
246

 
234

General liability
 
242

 
235

Other
 
47

 
45

Total Domestic
 
535

 
514

International
 
47

 
41

Total Bond & Specialty Insurance
 
582

 
555

Personal Insurance:
 
 

 
 

Domestic:
 
 

 
 

Automobile
 
1,225

 
1,094

Homeowners and Other
 
995

 
955

Total Domestic
 
2,220

 
2,049

International
 
167

 
150

Total Personal Insurance
 
2,387

 
2,199

Total earned premiums
 
6,537

 
6,183

Net investment income
 
603

 
610

Fee income
 
103

 
113

Other revenues
 
54

 
30

Total segment revenues
 
7,297

 
6,936

Other revenues
 

 
1

Net realized investment gains (losses)
 
(11
)
 
5

Total revenues
 
$
7,286

 
$
6,942

Income reconciliation, net of tax
 
 

 
 

Total segment income
 
$
754

 
$
676

Interest Expense and Other (1)
 
(76
)
 
(62
)
Core income
 
678

 
614

Net realized investment gains (losses)
 
(9
)
 
3

Net income
 
$
669

 
$
617

_________________________________________________________
(1) The primary component of Interest Expense and Other was after-tax interest expense of $70 million and $58 million in the three months ended March 31, 2018 and 2017, respectively.

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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
2.             SEGMENT INFORMATION, Continued

(in millions)
 
March 31,
2018
 
December 31,
2017
Asset reconciliation
 
 

 
 

Business Insurance
 
$
78,747

 
$
78,082

Bond & Specialty Insurance
 
8,787

 
8,776

Personal Insurance
 
15,605

 
15,949

Total segment assets
 
103,139

 
102,807

Other assets (1)
 
537

 
676

Total consolidated assets
 
$
103,676

 
$
103,483

 _________________________________________________________
(1)
The primary components of other assets at March 31, 2018 were accrued over-funded benefit plan assets related to the Company’s qualified domestic pension plan and other intangible assets, and the primary components at December 31, 2017 were accrued over-funded benefit plan assets related to the Company’s qualified domestic pension plan, other intangible assets and deferred taxes.

3.                       INVESTMENTS
 
Fixed Maturities
 
The amortized cost and fair value of investments in fixed maturities classified as available for sale were as follows:
 
 
Amortized
 
Gross Unrealized
 
Fair
(at March 31, 2018, in millions)
 
Cost
 
Gains
 
Losses
 
Value
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities
 
$
2,051

 
$
2

 
$
19

 
$
2,034

Obligations of states, municipalities and political subdivisions:
 
 

 
 

 
 

 
 

Local general obligation
 
13,593

 
215

 
127

 
13,681

Revenue
 
10,512

 
177

 
91

 
10,598

State general obligation
 
1,391

 
21

 
12

 
1,400

Pre-refunded
 
3,638

 
123

 

 
3,761

Total obligations of states, municipalities and political subdivisions
 
29,134

 
536

 
230

 
29,440

Debt securities issued by foreign governments
 
1,326

 
9

 
8

 
1,327

Mortgage-backed securities, collateralized mortgage obligations and pass-through securities
 
2,495

 
76

 
40

 
2,531

All other corporate bonds
 
27,000

 
231

 
389

 
26,842

Redeemable preferred stock
 
87

 
5

 

 
92

Total
 
$
62,093

 
$
859

 
$
686

 
$
62,266


 

12

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
3.             INVESTMENTS, Continued

 
 
Amortized
 
Gross Unrealized
 
Fair
(at December 31, 2017, in millions)
 
Cost
 
Gains
 
Losses
 
Value
U.S. Treasury securities and obligations of U.S. government and government agencies and authorities
 
$
2,080

 
$
4

 
$
8

 
$
2,076

Obligations of states, municipalities and political subdivisions:
 
 

 
 

 
 

 
 

Local general obligation
 
13,488

 
444

 
26

 
13,906

Revenue
 
11,307

 
338

 
19

 
11,626

State general obligation
 
1,443

 
44

 
3

 
1,484

Pre-refunded
 
3,758

 
142

 
1

 
3,899

Total obligations of states, municipalities and political subdivisions
 
29,996

 
968

 
49

 
30,915

Debt securities issued by foreign governments
 
1,505

 
14

 
10

 
1,509

Mortgage-backed securities, collateralized mortgage obligations and pass-through securities
 
2,334

 
87

 
11

 
2,410

All other corporate bonds
 
25,311

 
478

 
100

 
25,689

Redeemable preferred stock
 
90

 
5

 

 
95

Total
 
$
61,316

 
$
1,556

 
$
178

 
$
62,694

 
Pre-refunded bonds of $3.76 billion and $3.90 billion at March 31, 2018 and December 31, 2017, respectively, were bonds for which states or municipalities have established irrevocable trusts, almost exclusively comprised of U.S. Treasury securities and obligations of U.S. government and government agencies and authorities.  These trusts were created to fund the payment of principal and interest due under the bonds.
 
Proceeds from sales of fixed maturities classified as available for sale were $1.09 billion and $188 million during the three months ended March 31, 2018 and 2017, respectively. Gross gains of $6 million and $7 million and gross losses of $6 million and $2 million were realized on those sales during the three months ended March 31, 2018 and 2017, respectively.
 
Equity Securities
 
The cost and fair value of investments in equity securities were as follows:
 
 
 
 
 
 
Fair
(at March 31, 2018, in millions)
 
Cost
 
Gross Gains
 
Gross Losses
 
Value
Public common stock
 
$
330

 
$
4

 
$
10

 
$
324

Non-redeemable preferred stock
 
101

 
11

 
6

 
106

Total
 
$
431

 
$
15

 
$
16

 
$
430

 
 
 
 
 
 
 
Fair
(at December 31, 2017, in millions)
 
Cost
 
Gross Gains
 
Gross Losses
 
Value
Public common stock
 
$
332

 
$
8

 
$
1

 
$
339

Non-redeemable preferred stock
 
108

 
12

 
6

 
114

Total
 
$
440

 
$
20

 
$
7

 
$
453

 
For the three months ended March 31, 2018, the Company recognized $13 million of net losses on equity securities still held as of March 31, 2018.



13

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
3.             INVESTMENTS, Continued

Proceeds from sales of equity securities previously classified as available for sale were $21 million during the three months ended March 31, 2017.  Gross gains of $6 million and gross losses of less than $1 million were realized on those sales during the three months ended March 31, 2017.
 
Unrealized Investment Losses
 
The following tables summarize, for all investments in an unrealized loss position at March 31, 2018 and December 31, 2017, the aggregate fair value and gross unrealized loss by length of time those securities have been continuously in an unrealized loss position.  The fair value amounts reported in the tables are estimates that are prepared using the process described in note 4 herein and in note 4 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.  The Company also relies upon estimates of several factors in its review and evaluation of individual investments, using the process described in note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report in determining whether such investments are other-than-temporarily impaired.
 
 
Less than 12 months
 
12 months or longer
 
Total
(at March 31, 2018, in millions)
 
Fair
Value
 
Gross
Unrealized
Losses
 
Fair
Value
 
Gross
Unrealized
Losses
 
Fair
Value
 
Gross
Unrealized
Losses
Fixed maturities
 
 

 
 

 
 

 
 

 
 

 
 

U.S. Treasury securities and obligations of U.S. government and government agencies and authorities
 
$
1,332

 
$
15

 
$
549

 
$
4

 
$
1,881

 
$
19

Obligations of states, municipalities and political subdivisions
 
5,823

 
94

 
2,863

 
136

 
8,686

 
230

Debt securities issued by foreign governments
 
431

 
7

 
32

 
1

 
463

 
8

Mortgage-backed securities, collateralized mortgage obligations and pass-through securities
 
1,474

 
32

 
235

 
8

 
1,709

 
40

All other corporate bonds
 
14,816

 
294

 
1,910

 
95

 
16,726

 
389

Total fixed maturities
 
$
23,876

 
$
442

 
$
5,589

 
$
244

 
$
29,465

 
$
686

 

14

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
3.             INVESTMENTS, Continued

 
 
Less than 12 months
 
12 months or
longer
 
Total
(at December 31, 2017, in millions)
 
Fair
Value
 
Gross
Unrealized
Losses
 
Fair
Value
 
Gross
Unrealized
Losses
 
Fair
Value
 
Gross
Unrealized
Losses
Fixed maturities
 
 
 
 
 
 
 
 
 
 
 
 

U.S. Treasury securities and obligations of U.S. government and government agencies and authorities
 
$
1,150

 
$
5

 
$
470

 
$
3

 
$
1,620

 
$
8

Obligations of states, municipalities and political subdivisions
 
505

 
2

 
2,959

 
47

 
3,464

 
49

Debt securities issued by foreign governments
 
394

 
6

 
111

 
4

 
505

 
10

Mortgage-backed securities, collateralized mortgage obligations and pass-through securities
 
1,021

 
7

 
250

 
4

 
1,271

 
11

All other corporate bonds
 
6,062

 
48

 
1,990

 
52

 
8,052

 
100

Total fixed maturities
 
9,132

 
68

 
5,780

 
110

 
14,912

 
178

Equity securities
 
 
 
 

 
 

 
 

 
 

 
 

Public common stock
 
18

 

 
34

 
1

 
52

 
1

Non-redeemable preferred stock
 
3

 

 
56

 
6

 
59

 
6

Total equity securities
 
21

 

 
90

 
7

 
111

 
7

Total
 
$
9,153

 
$
68

 
$
5,870

 
$
117

 
$
15,023

 
$
185

 
At March 31, 2018, the Company had no fixed maturity investments reported at fair value for which fair value was less than 80% of amortized cost.
 
Impairment Charges
 
Impairment charges included in net realized investment gains (losses) in the consolidated statement of income were $0 and $2 million for the three months ended March 31, 2018 and 2017, respectively.
 
The cumulative amount of credit losses on fixed maturities held at March 31, 2018 and 2017 that were recognized in the consolidated statement of income from other-than-temporary impairments (OTTI) and for which a portion of the OTTI was recognized in other comprehensive income (loss) in the consolidated balance sheet was $75 million and $83 million, respectively.  These credit losses represent less than 1% of the fixed maturity portfolio on a pre-tax basis and less than 1% of shareholders’ equity on an after-tax basis at both dates.  There were no significant changes in the credit component of OTTI during the three months ended March 31, 2018 and 2017 from that disclosed in note 3 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.
 
Derivative Financial Instruments
 
From time to time, the Company enters into U.S. Treasury note futures contracts to modify the effective duration of specific assets within the investment portfolio.  U.S. Treasury futures contracts require a daily mark-to-market and settlement with the broker.  At March 31, 2018 and December 31, 2017, the Company had $250 million and $400 million notional value of open U.S. Treasury futures contracts, respectively.  Net realized investment gains and losses related to U.S. Treasury futures contracts for the three months ended March 31, 2018 and 2017 were not significant.
 

15

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued


4.     FAIR VALUE MEASUREMENTS
 
The Company’s estimates of fair value for financial assets and financial liabilities are based on the framework established in the fair value accounting guidance.  The framework is based on the inputs used in valuation, gives the highest priority to quoted prices in active markets and requires that observable inputs be used in the valuations when available.  The disclosure of fair value estimates in the fair value accounting guidance hierarchy is based on whether the significant inputs into the valuation are observable.  In determining the level of the hierarchy in which the estimate is disclosed, the highest priority is given to unadjusted quoted prices in active markets and the lowest priority to unobservable inputs that reflect the Company’s significant market assumptions.  The level in the fair value hierarchy within which the fair value measurement is reported is based on the lowest level input that is significant to the measurement in its entirety.  The three levels of the hierarchy are as follows:
 
Level 1 - Unadjusted quoted market prices for identical assets or liabilities in active markets that the Company has the ability to access.
Level 2 - Quoted prices for similar assets or liabilities in active markets; quoted prices for identical or similar assets or liabilities in inactive markets; or valuations based on models where the significant inputs are observable (e.g., interest rates, yield curves, prepayment speeds, default rates, loss severities, etc.) or can be corroborated by observable market data.
Level 3 - Valuations based on models where significant inputs are not observable.  The unobservable inputs reflect the Company’s own assumptions about the inputs that market participants would use.
 
Valuation of Investments Reported at Fair Value in Financial Statements
 
The Company utilized a pricing service to estimate fair value measurements for approximately 98% of its fixed maturities at both March 31, 2018 and December 31, 2017.
 
While the vast majority of the Company’s fixed maturities are included in Level 2, the Company holds a number of municipal bonds and corporate bonds which are not valued by the pricing service and estimates the fair value of these bonds using an internal pricing matrix with some unobservable inputs that are significant to the valuation.  Due to the limited amount of observable market information, the Company includes the fair value estimates for these particular bonds in Level 3.  The fair value of the fixed maturities for which the Company used an internal pricing matrix was $146 million and $127 million at March 31, 2018 and December 31, 2017, respectively.  Additionally, the Company holds a small amount of other fixed maturity investments that have characteristics that make them unsuitable for matrix pricing.  For these fixed maturities, the Company obtains a quote from a broker (primarily the market maker).  The fair value of the fixed maturities for which the Company received a broker quote was $101 million and $77 million at March 31, 2018 and December 31, 2017, respectively.  Due to the disclaimers on the quotes that indicate that the price is indicative only, the Company includes these fair value estimates in Level 3.
 
For more information regarding the valuation of the Company’s fixed maturities, equity securities and other investments, see note 4 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.
 
Fair Value Hierarchy
 
The following tables present the level within the fair value hierarchy at which the Company’s financial assets and financial liabilities are measured on a recurring basis.  An investment transferred between levels during a period is transferred at its fair value as of the beginning of that period.
 

16

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
4.     FAIR VALUE MEASUREMENTS, Continued

(at March 31, 2018, in millions)
 
Total
 
Level 1
 
Level 2
 
Level 3
 
 
 
 
 
 
 
 
 
Invested assets:
 
 

 
 

 
 

 
 

Fixed maturities
 
 

 
 

 
 

 
 

U.S. Treasury securities and obligations of U.S. government and government agencies and authorities
 
$
2,034

 
$
2,034

 
$

 
$

Obligations of states, municipalities and political subdivisions
 
29,440

 

 
29,428

 
12

Debt securities issued by foreign governments
 
1,327

 

 
1,327

 

Mortgage-backed securities, collateralized mortgage obligations and pass-through securities
 
2,531

 

 
2,491

 
40

All other corporate bonds
 
26,842

 
1

 
26,646

 
195

Redeemable preferred stock
 
92

 
3

 
89

 

Total fixed maturities
 
62,266

 
2,038

 
59,981

 
247

Equity securities
 
 

 
 

 
 

 
 

Public common stock
 
324

 
324

 

 

Non-redeemable preferred stock
 
106

 
42

 
64

 

Total equity securities
 
430

 
366

 
64

 

Other investments
 
55

 
17

 

 
38

Total
 
$
62,751

 
$
2,421

 
$
60,045

 
$
285

 
(at December 31, 2017, in millions)
 
Total
 
Level 1
 
Level 2
 
Level 3
 
 
 
 
 
 
 
 
 
Invested assets:
 
 

 
 

 
 

 
 

Fixed maturities
 
 

 
 

 
 

 
 

U.S. Treasury securities and obligations of U.S. government and government agencies and authorities
 
$
2,076

 
$
2,076

 
$

 
$

Obligations of states, municipalities and political subdivisions
 
30,915

 

 
30,910

 
5

Debt securities issued by foreign governments
 
1,509

 

 
1,509

 

Mortgage-backed securities, collateralized mortgage obligations and pass-through securities
 
2,410

 

 
2,371

 
39

All other corporate bonds
 
25,689

 
11

 
25,518

 
160

Redeemable preferred stock
 
95

 
3

 
92

 

Total fixed maturities
 
62,694

 
2,090

 
60,400

 
204

Equity securities
 
 

 
 

 
 

 
 

Public common stock
 
339

 
339

 

 

Non-redeemable preferred stock
 
114

 
45

 
69

 

Total equity securities
 
453

 
384

 
69

 

Other investments
 
57

 
19

 

 
38

Total
 
$
63,204

 
$
2,493

 
$
60,469

 
$
242

 
During the three months ended March 31, 2018 and the year ended December 31, 2017, the Company’s transfers between Level 1 and Level 2 were not significant.
 
There was no significant activity in Level 3 of the hierarchy during the three months ended March 31, 2018 or the year ended December 31, 2017.
 

17

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
4.     FAIR VALUE MEASUREMENTS, Continued

Financial Instruments Disclosed, But Not Carried, At Fair Value
 
The following tables present the carrying value and fair value of the Company’s financial assets and financial liabilities disclosed, but not carried, at fair value, and the level within the fair value hierarchy at which such assets and liabilities are categorized.
(at March 31, 2018, in millions)
 
Carrying
Value
 
Fair
Value
 
Level 1
 
Level 2
 
Level 3
Financial assets:
 
 

 
 

 
 

 
 

 
 

Short-term securities
 
$
4,486

 
$
4,486

 
$
835

 
$
3,612

 
$
39

Financial liabilities:
 
 

 
 

 
 

 
 

 
 

Debt
 
$
6,963

 
$
7,835

 
$

 
$
7,835

 
$

 
(at December 31, 2017, in millions)
 
Carrying
Value
 
Fair
Value
 
Level 1
 
Level 2
 
Level 3
Financial assets:
 
 

 
 

 
 

 
 

 
 

Short-term securities
 
$
4,895

 
$
4,895

 
$
1,238

 
$
3,622

 
$
35

Financial liabilities:
 
 

 
 

 
 

 
 

 
 

Debt
 
$
6,471

 
$
7,702

 
$

 
$
7,702

 
$

Commercial paper
 
$
100

 
$
100

 
$

 
$
100

 
$

 
The Company had no material assets or liabilities that were measured at fair value on a non-recurring basis during the three months ended March 31, 2018 or year ended December 31, 2017.

5.                       GOODWILL AND OTHER INTANGIBLE ASSETS
 
Goodwill
 
The following table presents the carrying amount of the Company’s goodwill by segment.  Each reportable segment includes goodwill associated with the Company’s international business which is subject to the impact of changes in foreign currency exchange rates.
(in millions)
 
March 31,
2018
 
December 31,
2017
Business Insurance
 
$
2,597

 
$
2,585

Bond & Specialty Insurance
 
550

 
550

Personal Insurance
 
786

 
790

Other
 
26

 
26

Total
 
$
3,959

 
$
3,951

Other Intangible Assets
 
The following tables present a summary of the Company’s other intangible assets by major asset class.
(at March 31, 2018, in millions)
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Subject to amortization
 
 
 
 
 
 
Customer-related
 
$
80

 
$
5

 
$
75

Contract-based (1)
 
209

 
170

 
39

Total subject to amortization
 
289

 
175

 
114

Not subject to amortization
 
227

 

 
227

Total
 
$
516

 
$
175

 
$
341


18

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
5.     GOODWILL AND OTHER INTANGIBLE ASSETS, Continued

 
(at December 31, 2017, in millions)
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Subject to amortization
 
 
 
 
 
 
Customer-related
 
$
77

 
$
4

 
$
73

Contract-based (1)
 
209

 
167

 
42

Total subject to amortization
 
286

 
171

 
115

Not subject to amortization
 
227

 

 
227

Total
 
$
513

 
$
171

 
$
342

 _________________________________________________________
(1)
Contract-based intangible assets subject to amortization are comprised of fair value adjustments on claims and claim adjustment expense reserves, reinsurance recoverables and other contract-related intangible assets. Fair value adjustments recorded in connection with insurance acquisitions were based on management’s estimate of nominal claims and claim adjustment expense reserves and reinsurance recoverables. The method used calculated a risk adjustment to a risk-free discounted reserve that would, if reserves ran off as expected, produce results that yielded the assumed cost-of-capital on the capital supporting the loss reserves.  The fair value adjustments are reported as other intangible assets on the consolidated balance sheet, and the amounts measured in accordance with the acquirer’s accounting policies for insurance contracts have been reported as part of the claims and claim adjustment expense reserves and reinsurance recoverables. The intangible assets are being recognized into income over the expected payment pattern. Because the time value of money and the risk adjustment (cost of capital) components of the intangible assets run off at different rates, the amount recognized in income may be a net benefit in some periods and a net expense in other periods.
 
Amortization expense of intangible assets was $4 million and $3 million for the three months ended March 31, 2018 and 2017, respectively.  Intangible asset amortization expense is estimated to be $11 million for the remainder of 2018, $14 million in 2019, $13 million in 2020, $12 million in 2021 and $11 million in 2022.

6.             INSURANCE CLAIM RESERVES
 
Claims and claim adjustment expense reserves were as follows:
(in millions)
 
March 31,
2018
 
December 31,
2017
Property-casualty
 
$
49,794

 
$
49,633

Accident and health
 
16

 
17

Total
 
$
49,810

 
$
49,650

 

19

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
6.             INSURANCE CLAIM RESERVES, Continued

The following table presents a reconciliation of beginning and ending property casualty reserve balances for claims and claim adjustment expenses for the three months ended March 31, 2018 and 2017:
 
(for the three months ended March 31, in millions)
 
2018
 
2017
Claims and claim adjustment expense reserves at beginning of year
 
$
49,633

 
$
47,929

Less reinsurance recoverables on unpaid losses
 
8,123

 
7,981

Net reserves at beginning of year
 
41,510

 
39,948

 
 
 
 
 
Estimated claims and claim adjustment expenses for claims arising in the current year
 
4,391

 
4,126

Estimated decrease in claims and claim adjustment expenses for claims arising in prior years
 
(116
)
 
(50
)
Total increases
 
4,275

 
4,076

 
 
 
 
 
Claims and claim adjustment expense payments for claims arising in:
 
 

 
 

Current year
 
1,009

 
887

Prior years
 
3,040

 
2,812

Total payments
 
4,049

 
3,699

Unrealized foreign exchange (gain) loss
 
(10
)
 
34

Net reserves at end of period
 
41,726

 
40,359

Plus reinsurance recoverables on unpaid losses
 
8,068

 
7,942

Claims and claim adjustment expense reserves at end of period
 
$
49,794

 
$
48,301

 
Gross claims and claim adjustment expense reserves at March 31, 2018 increased by $161 million from December 31, 2017, primarily reflecting the impacts of (i) higher volumes of insured exposures and loss cost trends for the current accident year and (ii) catastrophe losses in the first quarter of 2018, partially offset by the impacts of (iii)  payments related to catastrophe losses incurred in 2017, (iv) net favorable prior year reserve development and (v) payments related to operations in runoff.
 
Reinsurance recoverables on unpaid losses at March 31, 2018 decreased by $55 million from December 31, 2017, primarily reflecting the impacts of cash collections in the first three months of 2018.
 
Prior Year Reserve Development
 
The following disclosures regarding reserve development are on a “net of reinsurance” basis.
 
For the three months ended March 31, 2018 and 2017, estimated claims and claim adjustment expenses incurred included $116 million and $50 million, respectively, of net favorable development for claims arising in prior years, including $150 million and $81 million, respectively, of net favorable prior year reserve development and $13 million of accretion of discount in each period that impacted the Company's results of operations.
 
Business Insurance. Net favorable prior year reserve development in the first quarter of 2018 totaled $66 million, primarily driven by better than expected loss experience in the segment’s domestic operations in (i) the workers’ compensation product line for recent accident years and (ii) the commercial property product line for accident year 2016, partially offset by (iii) higher than expected loss experience in the commercial automobile product line for recent accident years.  Net favorable prior year reserve development in the first quarter of 2017 totaled $61 million, primarily driven by better than expected loss experience in the segment's domestic operations in (i) the workers’ compensation product line for multiple accident years and (ii) the general liability product line for both primary and excess coverages for accident years 2009 and prior as well as accident year 2014, partially offset by (iii) net unfavorable prior year reserve development in the Company’s international operations in Europe due to the U.K. Ministry of Justice’s “Ogden” discount rate adjustment applied to lump sum bodily injury payouts.
 

20

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
6.             INSURANCE CLAIM RESERVES, Continued

Bond & Specialty Insurance.  Net favorable prior year reserve development in the first quarter of 2018 totaled $35 million, primarily driven by better than expected loss experience in the segment’s domestic operations in the general liability product line for multiple accident years. Net favorable prior year reserve development in the first quarter of 2017 totaled $14 million.
 
Personal Insurance.  Net favorable prior year reserve development in the first quarter of 2018 totaled $49 million, primarily driven by better than expected loss experience in the segment's domestic operations in the Homeowners and Other product line for accident years 2016 and 2017 and in the Automobile product line for accident year 2017. Net favorable prior year reserve development in the first quarter of 2017 totaled $6 million.

7.             OTHER COMPREHENSIVE INCOME AND ACCUMULATED OTHER COMPREHENSIVE INCOME
 
The following table presents the changes in the Company’s accumulated other comprehensive income (loss) (AOCI) for the three months ended March 31, 2018.
 
 
Changes in Net Unrealized Gains on
Investment Securities
 
 
 
 
 
 
(in millions)
 
Having No Credit
Losses Recognized in
the Consolidated
Statement of Income
 
Having Credit 
Losses Recognized 
in the Consolidated
Statement of 
Income
 
Net Benefit Plan Assets and
Obligations
Recognized in
Shareholders’ 
Equity
 
Net Unrealized
Foreign Currency
Translation
 
Total Accumulated
Other
Comprehensive
Income (Loss)
 
 
 
 
 
 
 
 
 
 
 
Balance, December 31, 2017
 
$
747

 
$
207

 
$
(686
)
 
$
(611
)
 
$
(343
)
Cumulative effect of adoption of updated accounting guidance for equity financial instruments at January 1, 2018
 
(34
)
 

 

 

 
(34
)
Income tax benefit
 
(12
)
 

 

 

 
(12
)
Net of income taxes
 
(22
)
 

 

 

 
(22
)
 
 
 
 
 
 
 
 
 
 
 
Reclassification of certain tax effects from accumulated other comprehensive income at January 1, 2018
 
145

 
7

 
(141
)
 
(35
)
 
(24
)
Total effect of adoption of new guidance at January 1, 2018, net of tax
 
123

 
7

 
(141
)
 
(35
)
 
(46
)
 
 
 
 
 
 
 
 
 
 
 
Other comprehensive income (loss) (OCI) before reclassifications, net of tax
 
(950
)
 
(1
)
 

 
1

 
(950
)
Amounts reclassified from AOCI, net of tax
 

 

 
17

 

 
17

Net OCI, current period
 
(950
)
 
(1
)
 
17

 
1

 
(933
)
Balance, March 31, 2018
 
$
(80
)
 
$
213

 
$
(810
)
 
$
(645
)
 
$
(1,322
)
 

21

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
7.             OTHER COMPREHENSIVE INCOME AND ACCUMULATED OTHER COMPREHENSIVE INCOME, Continued

The following table presents the pre-tax components of the Company’s other comprehensive income (loss) and the related income tax expense (benefit).
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
 
 
 
 
 
Changes in net unrealized gains on investment securities:
 
 

 
 

Having no credit losses recognized in the consolidated statement of income
 
$
(1,203
)
 
$
144

Income tax expense (benefit)
 
(253
)
 
51

Net of taxes
 
(950
)
 
93

 
 
 
 
 
Having credit losses recognized in the consolidated statement of income
 
(2
)
 

Income tax benefit
 
(1
)
 

Net of taxes
 
(1
)
 

 
 
 
 
 
Net changes in benefit plan assets and obligations
 
22

 
17

Income tax expense
 
5

 
5

Net of taxes
 
17

 
12

 
 
 
 
 
Net changes in unrealized foreign currency translation
 
6

 
41

Income tax expense
 
5

 
6

Net of taxes
 
1

 
35

 
 
 
 
 
Total other comprehensive income (loss)
 
(1,177
)
 
202

Total income tax expense (benefit)
 
(244
)
 
62

Total other comprehensive income (loss), net of taxes
 
$
(933
)
 
$
140

 

22

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
7.             OTHER COMPREHENSIVE INCOME AND ACCUMULATED OTHER COMPREHENSIVE INCOME, Continued

The following table presents the pre-tax and related income tax (expense) benefit components of the amounts reclassified from the Company’s AOCI to the Company’s consolidated statement of income.
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
 
 
 
 
 
Reclassification adjustments related to unrealized gains on investment securities:
 
 
 
 
Having no credit losses recognized in the consolidated statement of income (1)
 
$

 
$
(10
)
Income tax expense (2)
 

 
(3
)
Net of taxes
 

 
(7
)
 
 
 
 
 
Having credit losses recognized in the consolidated statement of income (1)
 

 

Income tax benefit (2)
 

 

Net of taxes
 

 

 
 
 
 
 
Reclassification adjustment related to benefit plan assets and obligations:
 
 

 
 

Claims and claim adjustment expenses (3)
 
9

 
7

General and administrative expenses (3)
 
13

 
10

Total
 
22

 
17

Income tax benefit (2)
 
5

 
5

Net of taxes
 
17

 
12

 
 
 
 
 
Reclassification adjustment related to foreign currency translation (1)
 

 

Income tax benefit (2)
 

 

Net of taxes
 

 

 
 
 
 
 
Total reclassifications
 
22

 
7

Total income tax benefit
 
5

 
2

Total reclassifications, net of taxes
 
$
17

 
$
5

 _________________________________________________________
(1)   (Increases) decreases net realized investment gains (losses) on the consolidated statement of income.
(2)   (Increases) decreases income tax expense on the consolidated statement of income.
(3)    Increases (decreases) expenses on the consolidated statement of income.

8.                                      DEBT
 
Debt Issuance.  On March 7, 2018, the Company issued $500 million aggregate principal amount of 4.05% senior notes that will mature on March 7, 2048.  The net proceeds of the issuance, after the deduction of the underwriting discount and expenses payable by the Company, totaled approximately $491 million.  Interest on the senior notes is payable semi-annually in arrears on March 7 and September 7, commencing on September 7, 2018.  Prior to September 7, 2047, the senior notes may be redeemed, in whole or in part, at the Company’s option, at any time or from time to time, at a redemption price equal to the greater of (a) 100% of the principal amount of any senior notes to be redeemed or (b) the sum of the present values of the remaining scheduled payments of principal and interest to but excluding September 7, 2047 on any senior notes to be redeemed (exclusive of interest accrued to the date of redemption) discounted to the date of redemption on a semi-annual basis (assuming a 360-day year consisting of twelve 30-day months) at the then current Treasury rate (as defined in the senior notes), plus 15 basis points.  On or after September 7, 2047, the senior notes may be redeemed, in whole or in part, at the Company’s option, at any time or from time to time, at a redemption price equal to 100% of the principal amount of any senior notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date.
 
Commercial Paper.  The Company had $0 and $100 million of commercial paper outstanding at March 31, 2018 and December 31, 2017, respectively.

23

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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued


9.                          COMMON SHARE REPURCHASES
 
During the three months ended March 31, 2018, the Company repurchased 2.5 million shares under its share repurchase authorization, for a total cost of $350 million.  The average cost per share repurchased was $141.84.  In addition, the Company acquired 0.3 million shares for a total cost of $51 million during the three months ended March 31, 2018, that were not part of the publicly announced share repurchase authorization.  These shares consisted of shares retained to cover payroll withholding taxes in connection with the vesting of restricted stock unit awards and performance share awards, and shares used by employees to cover the price of certain stock options that were exercised. At March 31, 2018, the Company had $4.21 billion of capacity remaining under its share repurchase authorization.

10.                EARNINGS PER SHARE
 
The following is a reconciliation of the net income and share data used in the basic and diluted earnings per share computations for the periods presented:
 
 
Three Months Ended
March 31,
(in millions, except per share amounts)
 
2018
 
2017
 
 
 
 
 
Basic and Diluted
 
 
 
 
Net income, as reported
 
$
669

 
$
617

Participating share-based awards — allocated income
 
(5
)
 
(4
)
Net income available to common shareholders — basic and diluted
 
$
664

 
$
613

 
 
 
 
 
Common Shares
 
 
 
 
Basic
 
 
 
 
Weighted average shares outstanding
 
271.0

 
279.7

 
 
 
 
 
Diluted
 
 
 
 
Weighted average shares outstanding
 
271.0

 
279.7

Weighted average effects of dilutive securities — stock options and performance shares
 
2.9

 
2.7

Total
 
273.9

 
282.4

 
 
 
 
 
Net Income per Common Share
 
 
 
 
Basic
 
$
2.45

 
$
2.19

Diluted
 
$
2.42

 
$
2.17



24

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued


11.                SHARE-BASED INCENTIVE COMPENSATION

The following information relates to fully vested stock option awards at March 31, 2018:
 
                                           Stock Options
 
Number
 
Weighted
Average
Exercise
Price
 
Weighted
Average
Contractual
Life
Remaining
 
Aggregate
Intrinsic
Value
($ in millions)
Vested at end of period (1)
 
6,207,090

 
$
98.23

 
6.6 years
 
$
253

Exercisable at end of period
 
3,696,007

 
$
84.13

 
5.2 years
 
$
202

_________________________________________________________
(1)
Represents awards for which the requisite service has been rendered, including those that are retirement eligible.

The total compensation cost for all share-based incentive compensation awards recognized in earnings was $44 million and $42 million for the three months ended March 31, 2018 and 2017, respectively.  The related tax benefits recognized in the consolidated statement of income were $8 million and $14 million for the three months ended March 31, 2018 and 2017, respectively.

The total unrecognized compensation cost related to all nonvested share-based incentive compensation awards at March 31, 2018 was $233 million, which is expected to be recognized over a weighted-average period of 2.2 years.

12.                PENSION PLANS, RETIREMENT BENEFITS AND SAVINGS PLANS
 
The following table summarizes the components of net periodic benefit cost for the Company’s pension and postretirement benefit plans recognized in the consolidated statement of income for the three months ended March 31, 2018 and 2017.
 
 
Pension Plans
 
Postretirement Benefit Plans
(for the three months ended March 31, in millions)
 
2018
 
2017
 
2018
 
2017
 
 
 
 
 
 
 
 
 
Net Periodic Benefit Cost:
 
 

 
 

 
 

 
 

Service cost
 
$
33

 
$
30

 
$

 
$

 
 
 
 
 
 
 
 
 
Non-service cost:
 
 

 
 

 
 

 
 

Interest cost on benefit obligation
 
31

 
31

 
2

 
2

Expected return on plan assets
 
(66
)
 
(60
)
 

 

Amortization of unrecognized:
 
 

 
 

 
 

 
 

Prior service benefit
 

 

 
(1
)
 
(1
)
Net actuarial loss
 
23

 
18

 

 

Total non-service cost (benefit)
 
(12
)
 
(11
)
 
1

 
1

Net periodic benefit cost
 
$
21

 
$
19

 
$
1

 
$
1

 
The following table indicates the line items in which the respective service costs and non-service benefit costs are presented in the consolidated statement of income for the three months ended March 31, 2018 and 2017.
 

25

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
12.                PENSION PLANS, RETIREMENT BENEFITS AND SAVINGS PLANS, Continued

 
 
Pension Plans
 
Postretirement Benefit Plans
(for the three months ended March 31, in millions)
 
2018
 
2017
 
2018
 
2017
Service Cost:
 
 

 
 

 
 

 
 

Claims and claim adjustment expenses
 
$
13

 
$
12

 
$

 
$

General and administrative expenses
 
20

 
18

 

 

Total service cost
 
33

 
30

 

 

 
 
 
 
 
 
 
 
 
Non-Service Cost:
 
 

 
 

 
 

 
 

Claims and claim adjustment expenses
 
(5
)
 
(4
)
 

 

General and administrative expenses
 
(7
)
 
(7
)
 
1

 
1

Total non-service cost (benefit)
 
(12
)
 
(11
)
 
1

 
1

Net periodic benefit cost
 
$
21

 
$
19

 
$
1

 
$
1


13.          CONTINGENCIES, COMMITMENTS AND GUARANTEES
 
Contingencies
 
The major pending legal proceedings, other than ordinary routine litigation incidental to the business, to which the Company or any of its subsidiaries is a party or to which any of the Company’s properties is subject are described below.
 
Asbestos and Environmental Claims and Litigation
 
In the ordinary course of its insurance business, the Company has received and continues to receive claims for insurance arising under policies issued by the Company asserting alleged injuries and damages from asbestos- and environmental-related exposures that are the subject of related coverage litigation. The Company is defending asbestos- and environmental-related litigation vigorously and believes that it has meritorious defenses; however, the outcomes of these disputes are uncertain. In this regard, the Company employs dedicated specialists and comprehensive resolution strategies to manage asbestos and environmental loss exposure, including settling litigation under appropriate circumstances. Currently, it is not possible to predict legal outcomes and their impact on the future development of claims and litigation relating to asbestos and environmental claims. Any such development will be affected by future court decisions and interpretations, as well as changes in applicable legislation. Because of these uncertainties, additional liabilities may arise for amounts in excess of the Company’s current insurance reserves. In addition, the Company’s estimate of ultimate claims and claim adjustment expenses may change. These additional liabilities or changes in estimates, or a range of either, cannot now be reasonably estimated and could result in income statement charges that could be material to the Company’s results of operations in future periods.
 
Other Proceedings Not Arising Under Insurance Contracts or Reinsurance Agreements
 
The Company is involved in other lawsuits, including lawsuits alleging extra-contractual damages relating to insurance contracts or reinsurance agreements, that do not arise under insurance contracts or reinsurance agreements. The legal costs associated with such lawsuits are expensed in the period in which the costs are incurred. Based upon currently available information, the Company does not believe it is reasonably possible that any such lawsuit or related lawsuits would be material to the Company’s results of operations or would have a material adverse effect on the Company’s financial position or liquidity.

Other Commitments and Guarantees
 
Commitments
 
Investment Commitments — The Company has unfunded commitments to private equity limited partnerships and real estate partnerships in which it invests.  These commitments totaled $1.61 billion and $1.56 billion at March 31, 2018 and December 31, 2017, respectively.
 

26

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
13.          CONTINGENCIES, COMMITMENTS AND GUARANTEES, Continued

Guarantees
 
The maximum amount of the Company’s contingent obligation for indemnifications related to the sale of businesses that are quantifiable was $358 million at March 31, 2018, of which $1 million was recognized on the balance sheet at that date.
 
The maximum amount of the Company’s obligation for guarantees of certain investments and third-party loans related to certain investments that are quantifiable was $45 million at March 31, 2018, approximately $23 million of which is indemnified by a third party.  The maximum amount of the Company’s obligation related to the guarantee of certain insurance policy obligations of a former insurance subsidiary was $480 million at March 31, 2018, all of which is indemnified by a third party.  For more information regarding Company guarantees, see note 16 of notes to the consolidated financial statements in the Company’s 2017 Annual Report.

14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
The following consolidating financial statements of the Company have been prepared pursuant to Rule 3-10 of Regulation S-X. These consolidating financial statements have been prepared from the Company’s financial information on the same basis of accounting as the consolidated financial statements. The Travelers Companies, Inc. (excluding its subsidiaries, TRV) has fully and unconditionally guaranteed certain debt obligations of Travelers Property Casualty Corp. (TPC) and Travelers Insurance Group Holdings, Inc. (TIGHI), which totaled $700 million at March 31, 2018.
 
Prior to the merger of TPC and The St. Paul Companies, Inc. in 2004, TPC fully and unconditionally guaranteed the payment of all principal, premiums, if any, and interest on certain debt obligations of its wholly-owned subsidiary, TIGHI. Concurrent with the merger, TRV fully and unconditionally assumed such guarantee obligations of TPC. TPC is deemed to have no assets or operations independent of TIGHI. Consolidating financial information for TIGHI has not been presented herein because such financial information would be substantially the same as the financial information provided for TPC.
 

27

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF INCOME (Unaudited)
For the three months ended March 31, 2018
 
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Revenues
 
 

 
 

 
 

 
 

 
 

Premiums
 
$
4,468

 
$
2,069

 
$

 
$

 
$
6,537

Net investment income
 
412

 
185

 
6

 

 
603

Fee income
 
103

 

 

 

 
103

Net realized investment gains (losses) (1)
 
2

 
(12
)
 
(1
)
 

 
(11
)
Other revenues
 
27

 
28

 

 
(1
)
 
54

Total revenues
 
5,012

 
2,270

 
5

 
(1
)
 
7,286

 
 
 
 
 
 
 
 
 
 
 
Claims and expenses
 
 

 
 

 
 

 
 

 
 

Claims and claim adjustment expenses
 
2,910

 
1,386

 

 

 
4,296

Amortization of deferred acquisition costs
 
705

 
356

 

 

 
1,061

General and administrative expenses
 
729

 
328

 
6

 
(1
)
 
1,062

Interest expense
 
11

 

 
78

 

 
89

Total claims and expenses
 
4,355

 
2,070

 
84

 
(1
)
 
6,508

Income (loss) before income taxes
 
657

 
200

 
(79
)
 

 
778

Income tax expense (benefit)
 
106

 
32

 
(29
)
 

 
109

Net income of subsidiaries
 

 

 
719

 
(719
)
 

Net income
 
$
551

 
$
168

 
$
669

 
$
(719
)
 
$
669

____________________________________________________
(1)
Total other-than-temporary impairments (OTTI) for the three months ended March 31, 2018, and the amounts comprising total OTTI that were recognized in net realized investment gains (losses) and in other comprehensive income (loss) (OCI) were as follows:
 
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Total OTTI losses
 
$

 
$

 
$

 
$

 
$

OTTI losses recognized in net realized investment gains (losses)
 
$

 
$

 
$

 
$

 
$

OTTI gains recognized in OCI
 
$

 
$

 
$

 
$

 
$

 

28

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF INCOME (Unaudited)
For the three months ended March 31, 2017
 
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Revenues
 
 

 
 

 
 

 
 

 
 

Premiums
 
$
4,228

 
$
1,955

 
$

 
$

 
$
6,183

Net investment income
 
412

 
194

 
4

 

 
610

Fee income
 
113

 

 

 

 
113

Net realized investment gains (losses) (1)
 
(4
)
 
9

 

 

 
5

Other revenues
 
24

 
9

 

 
(2
)
 
31

Total revenues
 
4,773

 
2,167

 
4

 
(2
)
 
6,942

 
 
 
 
 
 
 
 
 
 
 
Claims and expenses
 
 

 
 

 
 

 
 

 
 

Claims and claim adjustment expenses
 
2,752

 
1,342

 

 

 
4,094

Amortization of deferred acquisition costs
 
668

 
335

 

 

 
1,003

General and administrative expenses
 
703

 
292

 
3

 
(2
)
 
996

Interest expense
 
12

 

 
77

 

 
89

Total claims and expenses
 
4,135

 
1,969

 
80

 
(2
)
 
6,182

Income (loss) before income taxes
 
638

 
198

 
(76
)
 

 
760

Income tax expense (benefit)
 
130

 
54

 
(41
)
 

 
143

Net income of subsidiaries
 

 

 
652

 
(652
)
 

Net income
 
$
508

 
$
144

 
$
617

 
$
(652
)
 
$
617

 
_________________________________________________________
(1)
Total other-than-temporary impairments (OTTI) for the three months ended March 31, 2017, and the amounts comprising total OTTI that were recognized in net realized investment gains (losses) and in other comprehensive income (OCI) were as follows:
 
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Total OTTI losses
 
$

 
$
(1
)
 
$

 
$

 
$
(1
)
OTTI losses recognized in net realized investment gains (losses)
 
$
(1
)
 
$
(1
)
 
$

 
$

 
$
(2
)
OTTI gains recognized in OCI
 
$
1

 
$

 
$

 
$

 
$
1

 


29

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF COMPREHENSIVE INCOME (LOSS) (Unaudited)
For the three months ended March 31, 2018
 
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Net income
 
$
551

 
$
168

 
$
669

 
$
(719
)
 
$
669

 
 
 
 
 
 
 
 
 
 
 
Other comprehensive income (loss):
 
 

 
 

 
 

 
 

 
 

Changes in net unrealized gains on investment securities:
 
 

 
 

 
 

 
 

 
 

Having no credit losses recognized in the consolidated statement of income
 
(838
)
 
(364
)
 
(1
)
 

 
(1,203
)
Having credit losses recognized in the consolidated statement of income
 
(1
)
 
(1
)
 

 

 
(2
)
Net changes in benefit plan assets and obligations
 

 

 
22

 

 
22

Net changes in unrealized foreign currency translation
 
(25
)
 
31

 

 

 
6

Other comprehensive income (loss) before income taxes and other comprehensive loss of subsidiaries
 
(864
)
 
(334
)
 
21

 

 
(1,177
)
Income tax expense (benefit)
 
(175
)
 
(77
)
 
8

 

 
(244
)
Other comprehensive income (loss), net of taxes, before other comprehensive loss of subsidiaries
 
(689
)
 
(257
)
 
13

 

 
(933
)
Other comprehensive loss of subsidiaries
 

 

 
(946
)
 
946

 

Other comprehensive loss
 
(689
)
 
(257
)
 
(933
)
 
946

 
(933
)
Comprehensive loss
 
$
(138
)
 
$
(89
)
 
$
(264
)
 
$
227

 
$
(264
)
 

30

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF COMPREHENSIVE INCOME (Unaudited)
For the three months ended March 31, 2017
 
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Net income
 
$
508

 
$
144

 
$
617

 
$
(652
)
 
$
617

 
 
 
 
 
 
 
 
 
 
 
Other comprehensive income:
 
 

 
 

 
 

 
 

 
 

Changes in net unrealized gains on investment securities:
 
 

 
 

 
 

 
 

 
 

Having no credit losses recognized in the consolidated statement of income
 
93

 
44

 
7

 

 
144

Having credit losses recognized in the consolidated statement of income
 
1

 
(1
)
 

 

 

Net changes in benefit plan assets and obligations
 

 

 
17

 

 
17

Net changes in unrealized foreign currency translation
 
25

 
16

 

 

 
41

Other comprehensive income before income taxes and other comprehensive income of subsidiaries
 
119

 
59

 
24

 

 
202

Income tax expense
 
37

 
16

 
9

 

 
62

Other comprehensive income, net of taxes, before other comprehensive income of subsidiaries
 
82

 
43

 
15

 

 
140

Other comprehensive income of subsidiaries
 

 

 
125

 
(125
)
 

Other comprehensive income
 
82

 
43

 
140

 
(125
)
 
140

Comprehensive income
 
$
590

 
$
187

 
$
757

 
$
(777
)
 
$
757

 


31

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING BALANCE SHEET (Unaudited)
At March 31, 2018
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Assets
 
 

 
 

 
 

 
 

 
 

Fixed maturities, available for sale, at fair value (amortized cost $62,093)
 
$
42,958

 
$
19,225

 
$
83

 
$

 
$
62,266

Equity securities, at fair value (cost $431)
 
147

 
103

 
180

 

 
430

Real estate investments
 
54

 
900

 

 

 
954

Short-term securities
 
2,022

 
714

 
1,750

 

 
4,486

Other investments
 
2,745

 
842

 
1

 

 
3,588

Total investments
 
47,926

 
21,784

 
2,014

 

 
71,724

Cash
 
175

 
221

 
1

 

 
397

Investment income accrued
 
388

 
175

 
4

 

 
567

Premiums receivable
 
5,073

 
2,463

 

 

 
7,536

Reinsurance recoverables
 
5,823

 
2,475

 

 

 
8,298

Ceded unearned premiums
 
687

 
90

 

 

 
777

Deferred acquisition costs
 
1,887

 
199

 

 

 
2,086

Deferred taxes
 
115

 
271

 
(18
)
 

 
368

Contractholder receivables
 
3,907

 
928

 

 

 
4,835

Goodwill
 
2,587

 
1,381

 

 
(9
)
 
3,959

Other intangible assets
 
201

 
140

 

 

 
341

Investment in subsidiaries
 

 

 
27,090

 
(27,090
)
 

Other assets
 
2,150

 
342

 
310

 
(14
)
 
2,788

Total assets
 
$
70,919

 
$
30,469

 
$
29,401

 
$
(27,113
)
 
$
103,676

 
 
 
 
 
 
 
 
 
 
 
Liabilities
 
 

 
 

 
 

 
 

 
 

Claims and claim adjustment expense reserves
 
$
33,447

 
$
16,363

 
$

 
$

 
$
49,810

Unearned premium reserves
 
9,336

 
4,088

 

 

 
13,424

Contractholder payables
 
3,907

 
928

 

 

 
4,835

Payables for reinsurance premiums
 
295

 
203

 

 

 
498

Debt
 
693

 
14

 
6,270

 
(14
)
 
6,963

Other liabilities
 
3,922

 
1,091

 
154

 

 
5,167

Total liabilities
 
51,600

 
22,687

 
6,424

 
(14
)
 
80,697

 
 
 
 
 
 
 
 
 
 
 
Shareholders’ equity
 
 

 
 

 
 

 
 

 
 

Common stock (1,750.0 shares authorized; 270.3 shares issued and 270.2 shares outstanding)
 

 
390

 
22,995

 
(390
)
 
22,995

Additional paid-in capital
 
11,634

 
6,972

 

 
(18,606
)
 

Retained earnings
 
7,974

 
650

 
33,979

 
(8,622
)
 
33,981

Accumulated other comprehensive loss
 
(289
)
 
(230
)
 
(1,322
)
 
519

 
(1,322
)
Treasury stock, at cost (503.7 shares)
 

 

 
(32,675
)
 

 
(32,675
)
Total shareholders’ equity
 
19,319

 
7,782

 
22,977

 
(27,099
)
 
22,979

Total liabilities and shareholders’ equity
 
$
70,919

 
$
30,469

 
$
29,401

 
$
(27,113
)
 
$
103,676



32

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING BALANCE SHEET (Unaudited)
At December 31, 2017
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Assets
 
 

 
 

 
 

 
 

 
 

Fixed maturities, available for sale, at fair value (amortized cost $61,316)
 
$
43,240

 
$
19,372

 
$
82

 
$

 
$
62,694

Equity securities, available for sale, at fair value (cost $440)
 
161

 
111

 
181

 

 
453

Real estate investments
 
54

 
878

 

 

 
932

Short-term securities
 
2,751

 
914

 
1,230

 

 
4,895

Other investments
 
2,673

 
854

 
1

 

 
3,528

Total investments
 
48,879

 
22,129

 
1,494

 

 
72,502

Cash
 
157

 
187

 

 

 
344

Investment income accrued
 
418

 
183

 
5

 

 
606

Premiums receivable
 
4,852

 
2,292

 

 

 
7,144

Reinsurance recoverables
 
5,842

 
2,467

 

 

 
8,309

Ceded unearned premiums
 
493

 
58

 

 

 
551

Deferred acquisition costs
 
1,835

 
190

 

 

 
2,025

Deferred taxes
 
(89
)
 
173

 
(14
)
 

 
70

Contractholder receivables
 
3,854

 
921

 

 

 
4,775

Goodwill
 
2,592

 
1,368

 

 
(9
)
 
3,951

Other intangible assets
 
202

 
140

 

 

 
342

Investment in subsidiaries
 

 

 
27,946

 
(27,946
)
 

Other assets
 
2,181

 
(3
)
 
700

 
(14
)
 
2,864

Total assets
 
$
71,216

 
$
30,105

 
$
30,131

 
$
(27,969
)
 
$
103,483

 
 
 
 
 
 
 
 
 
 
 
Liabilities
 
 

 
 

 
 

 
 

 
 

Claims and claim adjustment expense reserves
 
$
33,386

 
$
16,264

 
$

 
$

 
$
49,650

Unearned premium reserves
 
8,957

 
3,958

 

 

 
12,915

Contractholder payables
 
3,854

 
921

 

 

 
4,775

Payables for reinsurance premiums
 
165

 
109

 

 

 
274

Debt
 
693

 
14

 
5,878

 
(14
)
 
6,571

Other liabilities
 
4,161

 
882

 
524

 

 
5,567

Total liabilities
 
51,216

 
22,148

 
6,402

 
(14
)
 
79,752

 
 
 
 
 
 
 
 
 
 
 
Shareholders’ equity
 
 

 
 

 
 

 
 

 
 

Common stock (1,750.0 shares authorized; 271.5 shares issued and 271.4 shares outstanding)
 

 
390

 
22,886

 
(390
)
 
22,886

Additional paid-in capital
 
11,634

 
6,972

 

 
(18,606
)
 

Retained earnings
 
8,036

 
594

 
33,460

 
(8,628
)
 
33,462

Accumulated other comprehensive income (loss)
 
330

 
1

 
(343
)
 
(331
)
 
(343
)
Treasury stock, at cost (500.9 shares)
 

 

 
(32,274
)
 

 
(32,274
)
Total shareholders’ equity
 
20,000

 
7,957

 
23,729

 
(27,955
)
 
23,731

Total liabilities and shareholders’ equity
 
$
71,216

 
$
30,105

 
$
30,131

 
$
(27,969
)
 
$
103,483


33

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

CONSOLIDATING STATEMENT OF CASH FLOWS (Unaudited)
For the three months ended March 31, 2018
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Cash flows from operating activities
 
 

 
 

 
 

 
 

 
 

Net income
 
$
551

 
$
168

 
$
669

 
$
(719
)
 
$
669

Net adjustments to reconcile net income to net cash provided by operating activities
 
(126
)
 
(57
)
 
(22
)
 
90

 
(115
)
Net cash provided by operating activities
 
425

 
111

 
647

 
(629
)
 
554

Cash flows from investing activities
 
 

 
 

 
 

 
 

 
 

Proceeds from maturities of fixed maturities
 
1,453

 
493

 
4

 

 
1,950

Proceeds from sales of investments:
 
 

 
 

 
 

 
 

 
 

Fixed maturities
 
729

 
356

 

 

 
1,085

Equity securities
 
8

 
18

 

 

 
26

Real estate investments
 

 

 

 

 

Other investments
 
76

 
38

 

 

 
114

Purchases of investments:
 
 

 
 

 
 

 
 

 
 

Fixed maturities
 
(2,836
)
 
(1,078
)
 
(6
)
 

 
(3,920
)
Equity securities
 
(1
)
 
(18
)
 
(1
)
 

 
(20
)
Real estate investments
 

 
(33
)
 

 

 
(33
)
Other investments
 
(115
)
 
(27
)
 

 

 
(142
)
Net sales (purchases) of short-term securities
 
729

 
201

 
(520
)
 

 
410

Securities transactions in course of settlement
 
147

 
56

 
(1
)
 

 
202

Other
 
(52
)
 
(1
)
 

 

 
(53
)
Net cash provided by (used in) investing activities
 
138

 
5

 
(524
)
 

 
(381
)
Cash flows from financing activities
 
 

 
 

 
 

 
 

 
 

Treasury stock acquired — share repurchase authorization
 

 

 
(350
)
 

 
(350
)
Treasury stock acquired — net employee share-based compensation
 

 

 
(51
)
 

 
(51
)
Dividends paid to shareholders
 

 

 
(197
)
 

 
(197
)
Payment of debt
 

 

 
(100
)
 

 
(100
)
Issuance of debt
 

 

 
491

 

 
491

Issuance of common stock — employee share options
 

 

 
85

 

 
85

Dividends paid to parent company
 
(544
)
 
(85
)
 

 
629

 

Net cash used in financing activities
 
(544
)
 
(85
)
 
(122
)
 
629

 
(122
)
Effect of exchange rate changes on cash
 
(1
)
 
3

 

 

 
2

Net increase in cash
 
18

 
34

 
1

 

 
53

Cash at beginning of year
 
157

 
187

 

 

 
344

Cash at end of period
 
$
175

 
$
221

 
$
1

 
$

 
$
397

Supplemental disclosure of cash flow information
 
 

 
 

 
 

 
 

 
 

Income taxes paid
 
$
13

 
$
43

 
$

 
$

 
$
56

Interest paid
 
$
16

 
$

 
$
23

 
$

 
$
39


34

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Unaudited), Continued
14.                                 CONSOLIDATING FINANCIAL STATEMENTS OF THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES, Continued

 CONSOLIDATING STATEMENT OF CASH FLOWS (Unaudited)
For the three months ended March 31, 2017
(in millions)
 
TPC
 
Other
Subsidiaries
 
TRV
 
Eliminations
 
Consolidated
Cash flows from operating activities
 
 
 
 
 
 
 
 
 
 
Net income
 
$
508

 
$
144

 
$
617

 
$
(652
)
 
$
617

Net adjustments to reconcile net income to net cash provided by operating activities
 
160

 
9

 
205

 
(143
)
 
231

Net cash provided by operating activities
 
668

 
153

 
822

 
(795
)
 
848

Cash flows from investing activities
 
 
 
 
 
 
 
 
 
 
Proceeds from maturities of fixed maturities
 
1,638

 
580

 

 

 
2,218

Proceeds from sales of investments:
 
 
 
 
 
 
 
 
 
 
Fixed maturities
 
88

 
100

 

 

 
188

Equity securities
 
2

 
19

 

 

 
21

Real estate investments
 

 
11

 

 

 
11

Other investments
 
96

 
26

 

 

 
122

Purchases of investments:
 
 
 
 
 
 
 
 
 
 
Fixed maturities
 
(2,191
)
 
(864
)
 
(1
)
 

 
(3,056
)
Equity securities
 
(1
)
 
(20
)
 
(1
)
 

 
(22
)
Real estate investments
 

 
(16
)
 

 

 
(16
)
Other investments
 
(96
)
 
(28
)
 

 

 
(124
)
Net sales (purchases) of short-term securities
 
245

 
233

 
(429
)
 

 
49

Securities transactions in course of settlement
 
102

 
53

 
2

 

 
157

Other
 
(70
)
 
7

 

 

 
(63
)
Net cash provided by (used in) investing activities
 
(187
)
 
101

 
(429
)
 

 
(515
)
Cash flows from financing activities
 
 
 
 
 
 
 
 
 
 
Treasury stock acquired — share repurchase authorization
 

 

 
(225
)
 

 
(225
)
Treasury stock acquired — net employee share-based compensation
 

 

 
(61
)
 

 
(61
)
Dividends paid to shareholders
 

 

 
(190
)
 

 
(190
)
Issuance of common stock — employee share options
 

 

 
83

 

 
83

Dividends paid to parent company
 
(532
)
 
(263
)
 

 
795

 

Net cash used in financing activities
 
(532
)
 
(263
)
 
(393
)
 
795

 
(393
)
Effect of exchange rate changes on cash
 
1

 
1

 

 

 
2

Net decrease in cash
 
(50
)
 
(8
)
 

 

 
(58
)
Cash at beginning of year
 
141

 
164

 
2

 

 
307

Cash at end of period
 
$
91

 
$
156

 
$
2

 
$

 
$
249

Supplemental disclosure of cash flow information
 
 
 
 
 
 
 
 
 
 
Income taxes paid
 
$
1

 
$
1

 
$

 
$

 
$
2

Interest paid
 
$
16

 
$

 
$
27

 
$

 
$
43


35

Table of Contents

THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
Item 2.        MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
The following is a discussion and analysis of the Company’s financial condition and results of operations.
 
FINANCIAL HIGHLIGHTS
 
2018 First Quarter Consolidated Results of Operations
 
Net income of $669 million, or $2.45 per share basic and $2.42 per share diluted
Net earned premiums of $6.54 billion
Catastrophe losses of $354 million ($280 million after-tax)
Net favorable prior year reserve development of $150 million ($119 million after-tax)
Combined ratio of 95.5%
Net investment income of $603 million ($513 million after-tax)
Operating cash flows of $554 million
 
2018 First Quarter Consolidated Financial Condition
 
Total investments of $71.72 billion; fixed maturities and short-term securities comprised 93% of total investments
Total assets of $103.68 billion
Total debt of $6.96 billion, resulting in a debt-to-total capital ratio of 23.3% (23.4% excluding net unrealized investment gains, net of tax)
Repurchased 2.8 million common shares for total cost of $401 million and paid $197 million of dividends to shareholders
Shareholders’ equity of $22.98 billion
Net unrealized investment gains of $175 million ($133 million after-tax)
Book value per common share of $85.03
Holding company liquidity of $1.80 billion

 

36

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


CONSOLIDATED OVERVIEW
 
Consolidated Results of Operations
 
 
Three Months Ended
March 31,
(in millions, except ratio and per share amounts)
 
2018
 
2017
 
 
 
 
 
Revenues
 
 

 
 

Premiums
 
$
6,537

 
$
6,183

Net investment income
 
603

 
610

Fee income
 
103

 
113

Net realized investment gains (losses)
 
(11
)
 
5

Other revenues
 
54

 
31

Total revenues
 
7,286

 
6,942

 
 
 
 
 
Claims and expenses
 
 

 
 

Claims and claim adjustment expenses
 
4,296

 
4,094

Amortization of deferred acquisition costs
 
1,061

 
1,003

General and administrative expenses
 
1,062

 
996

Interest expense
 
89

 
89

Total claims and expenses
 
6,508

 
6,182

Income before income taxes
 
778

 
760

Income tax expense
 
109

 
143

Net income
 
$
669

 
$
617

 
 
 
 
 
Net income per share
 
 

 
 

Basic
 
$
2.45

 
$
2.19

Diluted
 
$
2.42

 
$
2.17

 
 
 
 
 
Combined ratio
 
 

 
 

Loss and loss adjustment expense ratio
 
64.9
%
 
65.3
%
Underwriting expense ratio
 
30.6

 
30.7

Combined ratio
 
95.5
%
 
96.0
%
 
The following discussions of the Company’s net income and segment income are presented on an after-tax basis.  Discussions of the components of net income and segment income are presented on a pre-tax basis, unless otherwise noted.  Discussions of net income per common share are presented on a diluted basis.
 
Overview
Diluted net income per share of $2.42 in the first quarter of 2018 increased by 12% over diluted net income per share of $2.17 in the same period of 2017.  Net income of $669 million in the first quarter of 2018 increased by 8% over net income of $617 million in the same period of 2017.  The higher rate of increase in diluted net income per share reflected the impact of share repurchases in recent periods.  The increase in net income primarily reflected a decrease in income tax expense and an increase in income before income taxes. The increase in income before income taxes primarily reflected the pre-tax impact of higher net favorable prior year reserve development. Catastrophe losses in the first quarters of 2018 and 2017 were $354 million and $347 million, respectively.  Net favorable prior year reserve development in the first quarters of 2018 and 2017 was $150 million and $81 million, respectively.  Income tax expense in the first quarter of 2018 was lower than in the same period of 2017, as the impact of (i) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the Tax Cuts and Jobs Act of 2017 (TCJA) was partially offset by the impacts of (ii) the $39 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters and (iii) the increase in income before income taxes in the first quarter of 2018.
 

37

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


The Company has insurance operations in Canada, the United Kingdom, the Republic of Ireland and throughout other parts of the world as a corporate member of Lloyd’s, as well as in Brazil and Colombia, primarily through joint ventures.  Because these operations are conducted in local currencies other than the U.S. dollar, the Company is subject to changes in foreign currency exchange rates.  For the three months ended March 31, 2018 and 2017, changes in foreign currency exchange rates impacted reported line items in the statement of income by insignificant amounts.  The impact of these changes was not material to the Company’s net income or segment income for the periods reported.
 
Revenues
 
Earned Premiums
Earned premiums in the first quarter of 2018 were $6.54 billion, $354 million or 6% higher than in the same period of 2017.  In Business Insurance, earned premiums in the first quarter of 2018 increased by 4% over the same period of 2017.  In Bond & Specialty Insurance, earned premiums in the first quarter of 2018 increased by 5% over the same period of 2017.  In Personal Insurance, earned premiums in the first quarter of 2018 increased by 9% over the same period of 2017.  Factors contributing to the changes in earned premiums in each segment are discussed in more detail in the segment discussions that follow.
 
Net Investment Income
The following table sets forth information regarding the Company’s investments.
 
 
Three Months Ended
March 31,
(dollars in millions)
 
2018
 
2017
Average investments (1)
 
$
72,524

 
$
70,865

Pre-tax net investment income
 
603

 
610

After-tax net investment income
 
513

 
480

Average pre-tax yield (2)
 
3.3
%
 
3.4
%
Average after-tax yield (2)
 
2.8
%
 
2.7
%
_________________________________________________________ 
(1)
Excludes net unrealized investment gains and losses and reflects cash, receivables for investment sales, payables on investment purchases and accrued investment income.
(2)
Excludes net realized and net unrealized investment gains and losses.
 
Net investment income in the first quarter of 2018 was $603 million, $7 million or 1% lower than in the same period of 2017.  Net investment income from fixed maturity investments in the first quarter of 2018 was $481 million, $4 million higher than in the same period of 2017. The slight increase primarily resulted from a higher average level of fixed maturity investments, partially offset by lower long-term reinvestment rates available in the market. Net investment income from short-term securities in the first quarter of 2018 was $19 million, $8 million higher than in the same period of 2017. The increase primarily resulted from higher short-term interest rates. Net investment income generated by the Company's remaining investment portfolios in the first quarter of 2018 was $113 million, $18 million lower than in the same period of 2017, primarily due to lower returns from private equity limited partnerships.
 
Fee Income
The National Accounts market in Business Insurance is the primary source of the Company’s fee-based business.  The $10 million decrease in fee income in the first quarter of 2018 compared with the same period of 2017 is discussed in the Business Insurance segment discussion that follows.
 

38

Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


Net Realized Investment Gains (Losses)
The following table sets forth information regarding the Company’s net realized investment gains (losses).
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
Net Realized Investment Gains (Losses)
 
 
 
 
Other-than-temporary impairment losses
 
$

 
$
(2
)
Net realized investment losses on equity securities still held
 
(13
)
 

Other net realized investment gains, including from sales
 
2

 
7

Net realized investment gains (losses)
 
$
(11
)
 
$
5

 
Other Revenues
Other revenues in the first quarters of 2018 and 2017 included installment premium charges.  Other revenues in the first quarter of 2018 also included revenues from Simply Business, which was acquired in August 2017.
 
Claims and Expenses
 
Claims and Claim Adjustment Expenses
Claims and claim adjustment expenses in the first quarter of 2018 were $4.30 billion, $202 million or 5% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) loss cost trends and (iii) normal quarterly variability in loss activity, partially offset by (iv) higher net favorable prior year reserve development.  Catastrophe losses in the first quarter of 2018 primarily resulted from winter storms in the eastern United States, a wind and hail storm in the southern United States and mudslides in California.  Catastrophe losses in the first quarter of 2017 primarily resulted from wind and hail storms in several regions of the United States, as well as a winter storm in the eastern United States.
 
Factors contributing to net favorable prior year reserve development during the first quarters of 2018 and 2017 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.
 
Significant Catastrophe Losses
The following table presents the amount of losses recorded by the Company for significant catastrophes that occurred in the three months ended March 31, 2018 and 2017, the amount of net unfavorable (favorable) prior year reserve development recognized in the three months ended March 31, 2018 and 2017 for significant catastrophes that occurred in 2017 and 2016, and the estimate of ultimate losses for those catastrophes at March 31, 2018 and December 31, 2017.  For purposes of the table, a significant catastrophe is an event for which the Company estimates its ultimate losses will be $100 million or more after reinsurance and before taxes.  The Company's threshold for disclosing catastrophes is primarily determined at the reportable segment level and for 2018 ranged from approximately $18 million to $30 million of losses before reinsurance and taxes. For the Company’s definition of a catastrophe, refer to “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations— Consolidated Overview” in the Company’s 2017 Annual Report.

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Table of Contents
THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


 
 
Losses Incurred/Unfavorable (Favorable)
Prior Year Reserve Development
 
 
 
 
 
For The Three Months Ended
March 31,
 
 
 
Estimated Ultimate Losses
(in millions, pre-tax and net of reinsurance)
2018
 
2017
 
March 31, 2018
 
December 31, 2017
 
 
 
 
 
 
 
 
 
2016
 
 

 
 

 
 

 
 

PCS Serial Number:
 
 

 
 

 
 

 
 

21 — Severe wind and hail storms
 
$
(1
)
 
$
1

 
$
147

 
$
148

25 — Severe wind and hail storms
 
(1
)
 
5

 
177

 
178

 
 
 
 
 
 
 
 
 
2017
 
 

 
 

 
 

 
 

PCS Serial Number:
 
 

 
 

 
 

 
 

22 — Severe wind and hail storms
 

 
115

 
111

 
111

32 — Severe wind and hail storms
 
1

 
n/a

 
211

 
210

43 — Hurricane Harvey
 
(20
)
 
n/a

 
234

 
254

44 — Hurricane Irma
 
(11
)
 
n/a

 
176

 
187

48 — California wildfire — Tubbs fire
 
4

 
n/a

 
511

 
507

 
 
 
 
 
 
 
 
 
2018
 
 

 
 

 
 

 
 

PCS Serial Number:
 
 

 
 

 
 

 
 

15 — Winter storm
 
135

 
n/a

 
135

 
n/a

17 — Severe wind and hail storms
 
110

 
n/a

 
110

 
n/a

_________________________________________________________
n/a: not applicable.
 
Amortization of Deferred Acquisition Costs
Amortization of deferred acquisition costs in the first quarter of 2018 was $1.06 billion, $58 million or 6% higher than in the same period of 2017.  Amortization of deferred acquisition costs is discussed in more detail in the segment discussions that follow.
 
General and Administrative Expenses
General and administrative expenses in the first quarter of 2018 were $1.06 billion, $66 million or 7% higher than in the same period of 2017, primarily reflecting the acquisition of Simply Business and normal quarterly variability in expenses. General and administrative expenses are discussed in more detail in the segment discussions that follow.
 
Interest Expense
Interest expense in each of the first quarters of 2018 and 2017 was $89 million.
 
Income Tax Expense
Income tax expense in the first quarter of 2018 was $109 million, $34 million or 24% lower than in the same period of 2017, as the impact of (i) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA was partially offset by the impacts of (ii) the $39 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters and (iii) the $18 million increase in income before income taxes in the first quarter of 2018.
 
The Company’s effective tax rate was 14% and 19% in the first quarters of 2018 and 2017, respectively.  The effective tax rates were lower than the statutory rates of 21% in the first quarter of 2018 and 35% in the first quarter of 2017, primarily due to the impact of tax-exempt investment income on the calculation of the Company’s income tax provision.  The effective tax rate in the first quarter of 2017 included the impact of the reduction in income tax expense resulting from the resolution of prior year tax matters.
 

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MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


Combined Ratio
 
The combined ratio of 95.5% in the first quarter of 2018 was 0.5 points lower than the combined ratio of 96.0% in the same period of 2017.  The loss and loss adjustment expense ratio of 64.9% in the first quarter of 2018 was 0.4 points lower than the loss and loss adjustment expense ratio of 65.3% in the same period of 2017.  The underwriting expense ratio of 30.6% for the first quarter of 2018 was 0.1 points lower than the underwriting expense ratio of 30.7% in the same period of 2017
 
Catastrophe losses accounted for 5.4 points and 5.6 points of the 2018 and 2017 first quarter combined ratios, respectively.  Net favorable prior year reserve development in the first quarters of 2018 and 2017 provided 2.3 points and 1.3 points of benefit, respectively, to the combined ratio.  The 2018 first quarter combined ratio excluding prior year reserve development and catastrophe losses (“underlying combined ratio”) was 0.7 points higher than the 2017 ratio on the same basis, primarily resulting from normal quarterly variability in both loss activity and expenses.
 
Written Premiums
Consolidated gross and net written premiums were as follows:
 
 
Gross Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
Business Insurance
 
$
4,471

 
$
4,271

Bond & Specialty Insurance
 
638

 
601

Personal Insurance
 
2,309

 
2,146

Total
 
$
7,418

 
$
7,018

 
 
 
Net Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
Business Insurance
 
$
3,994

 
$
3,855

Bond & Specialty Insurance
 
574

 
544

Personal Insurance
 
2,256

 
2,096

Total
 
$
6,824

 
$
6,495

 
Gross and net written premiums in the first quarter of 2018 increased by 6% and 5%, respectively, over the same period of 2017.  Factors contributing to the changes in gross and net written premiums in each segment are discussed in more detail in the segment discussions that follow.


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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


RESULTS OF OPERATIONS BY SEGMENT
 
Business Insurance

Results of Business Insurance were as follows:
 
 
Three Months Ended
March 31,
(dollars in millions)
 
2018
 
2017
 
 
 
 
 
Revenues
 
 

 
 

Earned premiums
 
$
3,568

 
$
3,429

Net investment income
 
446

 
453

Fee income
 
99

 
109

Other revenues
 
31

 
9

Total revenues
 
4,144

 
4,000

 
 
 
 
 
Total claims and expenses
 
3,622

 
3,429

 
 
 
 
 
Segment income before income taxes
 
522

 
571

Income tax expense
 
70

 
129

Segment income
 
$
452

 
$
442

 
 
 
 
 
Loss and loss adjustment expense ratio
 
65.7
%
 
64.5
%
Underwriting expense ratio
 
31.8

 
31.9

Combined ratio
 
97.5
%
 
96.4
%
 
Overview
Segment income in the first quarter of 2018 was $452 million, $10 million or 2% higher than segment income of $442 million in the same period of 2017. The increase in segment income primarily reflected a decrease in income tax expense, largely offset by a decrease in segment income before income taxes. The decrease in segment income before income taxes primarily reflected the pre-tax impact of lower underwriting margins excluding catastrophe losses and prior year reserve development ("underlying underwriting margins").  Catastrophe losses in the first quarters of 2018 and 2017 were $138 million and $132 million, respectively.  Net favorable prior year reserve development in the first quarters of 2018 and 2017 was $66 million and $61 million, respectively.  The lower underlying underwriting margins primarily resulted from the impacts of (i) loss cost trends that modestly exceeded earned pricing, the impact of which has been moderating in recent quarters, and (ii) normal quarterly variability in both loss activity and expenses. Income tax expense in the first quarter of 2018 was lower than in the same period of 2017, as the impacts of (i) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA and (ii) the decrease in segment income before income taxes in the first quarter of 2018, were partially offset by the impact of (iii) the $15 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters.
 
Revenues
 
Earned Premiums
Earned premiums in the first quarter of 2018 were $3.57 billion, $139 million or 4% higher than in the same period of 2017, primarily reflecting the increase in net written premiums over the preceding twelve months.
 
Net Investment Income
Net investment income in the first quarter of 2018 was $446 million, $7 million or 2% lower than in the same period of 2017.   Refer to the “Net Investment Income” section of the “Consolidated Results of Operations” discussion herein for a description of the factors contributing to the decrease in the Company’s consolidated net investment income in the first quarter of 2018 compared with the same period of 2017.  In addition, refer to note 2 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for a discussion of the Company’s net investment income allocation methodology.
 

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MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


Fee Income
National Accounts is the primary source of fee income due to its service businesses, which include claim and loss prevention services to large companies that choose to self-insure a portion of their insurance risks, as well as claims and policy management services to workers' compensation residual market pools.  Fee income in the first quarter of 2018 was $99 million, $10 million or 9% lower than in the same period of 2017, reflecting lower serviced premium volume due to the depopulation of workers’ compensation residual market pools.
 
Other Revenues
Other revenues in the first quarters of 2018 and 2017 included installment premium charges.  Other revenues in the first quarter of 2018 also included revenues from Simply Business, which was acquired in August 2017. 
 
Claims and Expenses
 
Claims and Claim Adjustment Expenses
Claims and claim adjustment expenses in the first quarter of 2018 were $2.39 billion, $127 million or 6% higher than in the same period of 2017, primarily reflecting the impacts of (i) higher business volumes, (ii) loss cost trends and (iii) normal quarterly variability in loss activity.
 
Factors contributing to net favorable prior year reserve development during the first quarters of 2018 and 2017 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.
 
Amortization of Deferred Acquisition Costs
Amortization of deferred acquisition costs in the first quarter of 2018 was $580 million, $26 million or 5% higher than in the same period of 2017.  The increase in 2018 was generally consistent with the increases in earned premiums.
 
General and Administrative Expenses
General and administrative expenses in the first quarter of 2018 were $650 million, $40 million or 7% higher than in the same period of 2017, primarily reflecting the acquisition of Simply Business and normal quarterly variability in expenses.
 
Income Tax Expense
Income tax expense in the first quarter of 2018 was $70 million, $59 million, or 46% lower than in the same period of 2017, as the impacts of (i) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA and (ii) the $49 million decrease in segment income before income taxes in the first quarter of 2018, were partially offset by the impact of (iii) the $15 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters.

Combined Ratio
 
The combined ratio of 97.5% in the first quarter of 2018 was 1.1 points higher than the combined ratio of 96.4% in the same period of 2017.  The loss and loss adjustment expense ratio of 65.7% in the first quarter of 2018 was 1.2 points higher than the loss and loss adjustment expense ratio of 64.5% in the same period of 2017. The underwriting expense ratio of 31.8% for the first quarter of 2018 was 0.1 points lower than the underwriting expense ratio of 31.9% in the same period of 2017
 
Catastrophe losses in the first quarters of 2018 and 2017 accounted for 3.9 points and 3.8 points, respectively, of the combined ratio.  Net favorable prior year reserve development in the first quarters of 2018 and 2017 provided 1.9 points and 1.8 points of benefit, respectively, to the combined ratio. The 2018 first quarter underlying combined ratio was 1.1 points higher than the 2017 ratio on the same basis primarily resulting from the impacts of (i) loss cost trends that modestly exceeded earned pricing, the impact of which has been moderating in recent quarters, and (ii) normal quarterly variability in both loss activity and expenses.
 
 

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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


Written Premiums
Business Insurance’s gross and net written premiums by market were as follows:
 
 
Gross Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
Domestic:
 
 

 
 

Select Accounts
 
$
782

 
$
765

Middle Market
 
2,359

 
2,264

National Accounts
 
521

 
471

National Property and Other
 
463

 
460

Total Domestic
 
4,125

 
3,960

International
 
346

 
311

Total Business Insurance
 
$
4,471

 
$
4,271

 
 
 
Net Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
Domestic:
 
 

 
 

Select Accounts
 
$
773

 
$
755

Middle Market
 
2,262

 
2,177

National Accounts
 
309

 
288

National Property and Other
 
380

 
386

Total Domestic
 
3,724

 
3,606

International
 
270

 
249

Total Business Insurance
 
$
3,994

 
$
3,855

 
Gross and net written premiums in the first quarter of 2018 increased by 5% and 4%, respectively, over the same period of 2017. 
 
Select Accounts.  Net written premiums of $773 million in the first quarter of 2018 increased by 2% over the same period of 2017.  Business retention rates remained strong in the first quarter of 2018.  Renewal premium changes in the first quarter of 2018 remained positive but were lower than in the same period of 2017.  New business premiums in the first quarter of 2018 increased over the same period of 2017.
 
Middle Market.  Net written premiums of $2.26 billion in the first quarter of 2018 increased by 4% over the same period of 2017.  Business retention rates remained strong in the first quarter of 2018.  Renewal premium changes in the first quarter of 2018 remained positive and were higher than in the same period of 2017.  New business premiums in the first quarter of 2018 decreased from the same period of 2017.
 
National Accounts.  Net written premiums of $309 million in the first quarter of 2018 increased by 7% over the same period of 2017.  Business retention rates remained strong in the first quarter of 2018.  Renewal premium changes in the first quarter of 2018 remained positive and were higher than in the same period of 2017.  New business premiums in the first quarter of 2018 decreased from the same period of 2017.
 
National Property and Other.  Net written premiums of $380 million in the first quarter of 2018 decreased by 2% from the same period of 2017.  Business retention rates in the first quarter of 2018 were strong and increased over the same period of 2017.  Renewal premium changes in the first quarter of 2018 remained positive and were higher than in the same period of 2017. New business premiums in the first quarter of 2018 were comparable with the same period of 2017.
 

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MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


International.  Net written premiums of $270 million in the first quarter of 2018 increased by 8% over the same period of 2017, primarily driven by the impact of changes in foreign currency exchange rates and increases in the Company’s operations at Lloyd’s and in Canada.
 
Bond & Specialty Insurance
 
Results of Bond & Specialty Insurance were as follows:
 
 
Three Months Ended
March 31,
(dollars in millions)
 
2018
 
2017
 
 
 
 
 
Revenues
 
 

 
 

Earned premiums
 
$
582

 
$
555

Net investment income
 
58

 
61

Other revenues
 
6

 
5

Total revenues
 
646

 
621

 
 
 
 
 
Total claims and expenses
 
438

 
443

 
 
 
 
 
Segment income before income taxes
 
208

 
178

Income tax expense
 
35

 
33

Segment income
 
$
173

 
$
145

 
 
 
 
 
Loss and loss adjustment expense ratio
 
36.6
%
 
40.6
%
Underwriting expense ratio
 
38.1

 
38.8

Combined ratio
 
74.7
%
 
79.4
%
 
Overview
Segment income in the first quarter of 2018 was $173 million, $28 million or 19% higher than segment income of $145 million in the same period of 2017, primarily reflecting the pre-tax impacts of (i) higher net favorable prior year reserve development and (ii) higher underlying underwriting margins.  Net favorable prior year reserve development in the first quarters of 2018 and 2017 was $35 million and $14 million, respectively.  Catastrophe losses in the first quarters of 2018 and 2017 were $0 and $1 million, respectively.  The higher underlying underwriting margins primarily resulted from the impact of higher business volumes. Income tax expense in the first quarter of 2018 was slightly higher than in the same period of 2017, as the impacts of (i) the $17 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters and (ii) the increase in segment income before income taxes in the first quarter of 2018, were largely offset by the impact of (iii) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA.
 
Revenues
 
Earned Premiums
Earned premiums in the first quarter of 2018 were $582 million, $27 million or 5% higher than in the same period of 2017, primarily reflecting the increase in net written premiums over the preceding twelve months.
 
Net Investment Income
Net investment income in the first quarter of 2018 was $58 million, $3 million or 5% lower than in the same period of 2017. Included in Bond & Specialty Insurance are certain legal entities whose invested assets and related net investment income are reported exclusively in this segment and not allocated among all business segments. Refer to the “Net Investment Income” section of “Consolidated Results of Operations” herein for a discussion of the decrease in the Company’s consolidated net investment income in the first quarter of 2018 as compared with the same period of 2017.  In addition, refer to note 2 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for a discussion of the Company’s net investment income allocation methodology.
 

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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


Claims and Expenses
 
Claims and Claim Adjustment Expenses
Claims and claim adjustment expenses in the first quarter of 2018 were $216 million, $11 million or 5% lower than in the same period of 2017, primarily reflecting (i) higher net favorable prior year reserve development, partially offset by (ii) higher business volumes.
 
Factors contributing to net favorable prior year reserve development during the first quarter of 2018 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.
 
Amortization of Deferred Acquisition Costs
Amortization of deferred acquisition costs in the first quarter of 2018 was $107 million, $4 million or 4% higher than in the same period of 2017.  The increase in 2018 was generally consistent with the increase in earned premiums.
 
General and Administrative Expenses
General and administrative expenses in the first quarter of 2018 were $115 million, $2 million or 2% higher than in the same period of 2017.  The increase in 2018 primarily reflected the impact of higher business volumes.
 
Income Tax Expense
Income tax expense in the first quarter of 2018 was $35 million, $2 million or 6% higher than in the same period of 2017, as the impacts of (i) the $17 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters and (ii) the $30 million increase in segment income before income taxes in the first quarter of 2018, were largely offset by the impact of (iii) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA.

Combined Ratio
 
The combined ratio of 74.7% in the first quarter of 2018 was 4.7 points lower than the combined ratio of 79.4% in the same period of 2017.  The loss and loss adjustment expense ratio of 36.6% in the first quarter of 2018 was 4.0 points lower than the loss and loss adjustment expense ratio of 40.6% in the same period of 2017. The underwriting expense ratio of 38.1% in the first quarter of 2018 was 0.7 points lower than the underwriting expense ratio of 38.8% in the same period of 2017
 
Net favorable prior year reserve development in the first quarters of 2018 and 2017 provided 6.0 points and 2.6 points of benefit, respectively, to the combined ratio.  Catastrophe losses in the first quarters of 2018 and 2017 accounted for 0.0 points and 0.1 points of the combined ratio, respectively.  The 2018 first quarter underlying combined ratio was 1.2 points lower than the 2017 ratio on the same basis, due to both a lower loss and loss adjustment expense ratio and underwriting expense ratio.
 
Written Premiums
The Bond & Specialty Insurance segment’s gross and net written premiums were as follows:
 
 
Gross Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
 
 
 
 
 
Domestic:
 
 

 
 

Management Liability
 
$
364

 
$
345

Surety
 
218

 
204

Total Domestic
 
582

 
549

International
 
56

 
52

Total Bond & Specialty Insurance
 
$
638

 
$
601



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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


 
 
Net Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
 
 
 
 
 
Domestic:
 
 

 
 

Management Liability
 
$
348

 
$
330

Surety
 
185

 
174

Total Domestic
 
533

 
504

International
 
41

 
40

Total Bond & Specialty Insurance
 
$
574

 
$
544

 
Gross and net written premiums in the first quarter of 2018 both increased by 6% over the same period of 2017.
 
Domestic.  Net written premiums of $533 million in the first quarter of 2018 increased by 6% over the same period of 2017.  Excluding the surety line of business, for which the following are not relevant measures, business retention rates remained strong in the first quarter of 2018.  Renewal premium changes in the first quarter of 2018 remained positive but were lower than in the same period of 2017.  New business premiums in the first quarter of 2018 increased over the same period of 2017.
 
International.  Net written premiums of $41 million in the first quarter of 2018 increased by 3% over the same period of 2017, primarily driven by changes in foreign currency exchange rates.
 
Personal Insurance
 
Results of Personal Insurance were as follows:
 
 
Three Months Ended
March 31,
(dollars in millions)
 
2018
 
2017
 
 
 
 
 
Revenues
 
 

 
 

Earned premiums
 
$
2,387

 
$
2,199

Net investment income
 
99

 
96

Fee income
 
4

 
4

Other revenues
 
17

 
16

Total revenues
 
2,507

 
2,315

 
 
 
 
 
Total claims and expenses
 
2,350

 
2,213

 
 
 
 
 
Segment income before income taxes
 
157

 
102

Income tax expense
 
28

 
13

Segment income
 
$
129

 
$
89

 
 
 
 
 
Loss and loss adjustment expense ratio
 
70.7
%
 
72.9
%
Underwriting expense ratio
 
26.8

 
26.7

Combined ratio
 
97.5
%
 
99.6
%
 
Overview
Segment income in the first quarter of 2018 was $129 million, $40 million or 45% higher than segment income of $89 million in the same period of 2017, primarily reflecting the pre-tax impacts of (i) higher net favorable prior year reserve development and (ii) higher underlying underwriting margins. Catastrophe losses in the first quarters of 2018 and 2017 were $216 million and $214 million, respectively.  Net favorable prior year reserve development in the first quarters of 2018 and 2017 was $49 million and $6 million, respectively. The higher underlying underwriting margins primarily resulted from the impacts of (i) earned pricing that exceeded loss cost trends in the Agency Automobile product line, partially offset by (ii) normal quarterly variability in non-

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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


catastrophe weather-related losses in the Agency Homeowners and Other product line. Income tax expense in the first quarter of 2018 was higher than in the same period of 2017, as the impacts of (i) the increase in segment income before income taxes in 2018 and (ii) the $7 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters, were partially offset by the impact of (iii) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA.
 
Revenues
 
Earned Premiums
Earned premiums in the first quarter of 2018 were $2.39 billion, $188 million or 9% higher than in the same period of 2017.  The increase primarily reflected the increase in net written premiums over the preceding twelve months.
 
Net Investment Income
Net investment income in the first quarter of 2018 was $99 million, $3 million or 3% higher than in the same period of 2017, primarily reflecting the impact of growth in business volumes. Refer to the “Net Investment Income” section of the “Consolidated Results of Operations” discussion herein for a description of the factors contributing to the decrease in the Company’s consolidated net investment income in the first quarter of 2018 compared with the same period of 2017.  In addition, refer to note 2 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for a discussion of the Company’s net investment income allocation methodology.
 
Other Revenues
Other revenues in the first quarters of 2018 and 2017 primarily consisted of installment premium charges.
 
Claims and Expenses
 
Claims and Claim Adjustment Expenses
Claims and claim adjustment expenses in the first quarter of 2018 were $1.69 billion, $86 million or 5% higher than in the same period of 2017, primarily reflecting (i) higher business volumes, (ii) loss cost trends and (iii) normal quarterly variability in non-catastrophe weather-related losses in the Homeowners and Other product line, partially offset by (iv) higher net favorable prior year reserve development.
 
Factors contributing to net favorable prior year reserve development during the first quarter of 2018 are discussed in more detail in note 6 of notes to the unaudited consolidated financial statements.
 
Amortization of Deferred Acquisition Costs
Amortization of deferred acquisition costs in the first quarter of 2018 was $374 million, $28 million or 8% higher than in the same period of 2017.  The increases in 2018 were generally consistent with the increases in earned premiums.
 
General and Administrative Expenses
General and administrative expenses in the first quarter of 2018 were $288 million, $23 million or 9% higher than in the same period of 2017. The increases in 2018 primarily reflected the impact of higher business volumes.
 
Income Tax Expense
Income tax expense in the first quarter of 2018 was $28 million, $15 million or 115% higher than in the same period of 2017, as the impacts of (i) the $55 million increase in segment income before income taxes in the first quarter of 2018 and (ii) the $7 million reduction in income tax expense in the first quarter of 2017 as a result of the resolution of prior year tax matters, were partially offset by the impact of (iii) the lower U.S. corporate income tax rate in the first quarter of 2018 resulting from the TCJA.    

Combined Ratio
 
The combined ratio of 97.5% in the first quarter of 2018 was 2.1 points lower than the combined ratio of 99.6% in the same period of 2017.  The loss and loss adjustment expense ratio of 70.7% in the first quarter of 2018 was 2.2 points lower than the loss and loss adjustment expense ratio of 72.9% in the same period of 2017.  The underwriting expense ratio of 26.8% for the first quarter of 2018 was 0.1 points higher than the underwriting expense ratio of 26.7% in the same period of 2017
 

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MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


Catastrophe losses accounted for 9.0 points and 9.8 points of the combined ratio in the first quarters of 2018 and 2017, respectively. Net favorable prior year reserve development in the first quarters of 2018 and 2017 provided 2.0 points and 0.3 points of benefit, respectively, to the combined ratio. The 2018 first quarter underlying combined ratio was 0.4 points higher than the 2017 ratio on the same basis.
 
Written Premiums
Personal Insurance’s gross and net written premiums were as follows:
 
 
Gross Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
 
 
 
 
 
Domestic:
 
 

 
 

Agency:
 
 

 
 

Automobile
 
$
1,192

 
$
1,094

Homeowners and Other
 
873

 
835

Total Agency
 
2,065

 
1,929

Direct-to-Consumer
 
93

 
83

Total Domestic
 
2,158

 
2,012

International
 
151

 
134

Total Personal Insurance
 
$
2,309

 
$
2,146

 
 
 
Net Written Premiums
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
 
 
 
 
 
Domestic:
 
 

 
 

Agency:
 
 

 
 

Automobile
 
$
1,183

 
$
1,087

Homeowners and Other
 
832

 
794

Total Agency
 
2,015

 
1,881

Direct-to-Consumer
 
92

 
83

Total Domestic
 
2,107

 
1,964

International
 
149

 
132

Total Personal Insurance
 
$
2,256

 
$
2,096

 
Domestic Agency Written Premiums
Personal Insurance’s domestic Agency business comprises business written through agents, brokers and other intermediaries.
 
Domestic Agency gross and net written premiums in the first quarter of 2018 both increased by 7% over the same period of 2017.
 
Domestic Agency Automobile net written premiums of $1.18 billion in the first quarter of 2018 increased by 9% over the same period of 2017.  Business retention rates remained strong in the first quarter of 2018.  Renewal premium changes in the first quarter of 2018 remained positive and were higher than in the same period of 2017.  New business premiums in the first quarter of 2018 decreased from the same period of 2017.
 
Domestic Agency Homeowners and Other net written premiums of $832 million in the first quarter of 2018 increased by 5% over the same period of 2017.  Business retention rates remained strong in the first quarter of 2018.  Renewal premium changes in the first quarter of 2018 remained positive and were higher than in the same period of 2017.  New business premiums in the first quarter of 2018 increased over the same period of 2017.

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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


 
For its Domestic Agency business, the Personal Insurance segment had approximately 7.0 million and 6.7 million active policies at March 31, 2018 and 2017, respectively.

Direct-to-Consumer and International Written Premiums
Direct-to-Consumer net written premiums of $92 million in the first quarter of 2018 increased by 11% over the same period of 2017, primarily reflecting growth in automobile net written premiums due to positive renewal premium changes.
 
International net written premiums of $149 million in the first quarter of 2018 increased by 13% over the same period of 2017, primarily driven by growth in automobile net written premiums and the impact of changes in foreign currency exchange rates.
 
For its international and direct-to-consumer business, Personal Insurance had approximately 883,000 and 864,000 active policies at March 31, 2018 and 2017, respectively.
 
Interest Expense and Other
 
 
Three Months Ended
March 31,
(in millions)
 
2018
 
2017
Income (loss)
 
$
(76
)
 
$
(62
)
 
The Income (loss) for Interest Expense and Other in the first quarters of 2018 and 2017 was $(76) million and $(62) million, respectively.  Pre-tax interest expense in each of the first quarters of 2018 and 2017 was $89 million. After-tax interest expense in the first quarters of 2018 and 2017 was $70 million and $58 million, respectively. The increase in after-tax interest expense of $12 million primarily reflected the impact of the lower U.S. corporate income tax rate resulting from the TCJA.

ASBESTOS CLAIMS AND LITIGATION
 
The Company believes that the property and casualty insurance industry has suffered from court decisions and other trends that have expanded insurance coverage for asbestos claims far beyond the original intent of insurers and policyholders. The Company has received and continues to receive a significant number of asbestos claims from the Company’s policyholders (which includes others seeking coverage under a policy). Factors underlying these claim filings include continued intensive advertising by lawyers seeking asbestos claimants and the continued focus by plaintiffs on defendants who were not traditionally primary targets of asbestos litigation. The focus on these defendants is primarily the result of the number of traditional asbestos defendants who have sought bankruptcy protection in previous years.  In addition to contributing to the overall number of claims, bankruptcy proceedings may increase the volatility of asbestos-related losses by initially delaying the reporting of claims and later by significantly accelerating and increasing loss payments by insurers, including the Company. The bankruptcy of many traditional defendants has also caused increased settlement demands against those policyholders who are not in bankruptcy but remain in the tort system. Currently, in many jurisdictions, those who allege very serious injury and who can present credible medical evidence of their injuries are receiving priority trial settings in the courts, while those who have not shown any credible disease manifestation are having their hearing dates delayed or placed on an inactive docket. Prioritizing claims involving credible evidence of injuries, along with the focus on defendants who were not traditionally primary targets of asbestos litigation, contributes to the claims and claim adjustment expense payment patterns experienced by the Company. The Company’s asbestos-related claims and claim adjustment expense experience also has been impacted by the unavailability of other insurance sources potentially available to policyholders, whether through exhaustion of policy limits or through the insolvency of other participating insurers.
 
The Company continues to be involved in coverage litigation concerning a number of policyholders, some of whom have filed for bankruptcy, who in some instances have asserted that all or a portion of their asbestos-related claims are not subject to aggregate limits on coverage. In these instances, policyholders also may assert that each individual bodily injury claim should be treated as a separate occurrence under the policy. It is difficult to predict whether these policyholders will be successful on both issues. To the extent both issues are resolved in a policyholder’s favor and other Company defenses are not successful, the Company’s coverage obligations under the policies at issue would be materially increased and bounded only by the applicable per-occurrence limits and the number of asbestos bodily injury claims against the policyholders. Although the Company has seen a reduction in the overall risk associated with these lawsuits, it remains difficult to predict the ultimate cost of these claims.
 

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Many coverage disputes with policyholders are only resolved through settlement agreements. Because many policyholders make exaggerated demands, it is difficult to predict the outcome of settlement negotiations. Settlements involving bankrupt policyholders may include extensive releases which are favorable to the Company but which could result in settlements for larger amounts than originally anticipated. There also may be instances where a court may not approve a proposed settlement, which may result in additional litigation and potentially less beneficial outcomes for the Company. As in the past, the Company will continue to pursue settlement opportunities.

In addition to claims against policyholders, proceedings have been launched directly against insurers, including the Company, by individuals challenging insurers’ conduct with respect to the handling of past asbestos claims and by individuals seeking damages arising from alleged asbestos-related bodily injuries.   It is possible that the filing of other direct actions against insurers, including the Company, could be made in the future.  It is difficult to predict the outcome of these proceedings, including whether the plaintiffs would be able to sustain these actions against insurers based on novel legal theories of liability. The Company believes it has meritorious defenses to any such claims and has received favorable rulings in certain jurisdictions.
 
The Company’s quarterly asbestos reserve reviews include an analysis of exposure and claim payment patterns by policyholder category, as well as recent settlements, policyholder bankruptcies, judicial rulings and legislative actions.  The Company also analyzes developing payment patterns among policyholders in the Home Office and Field Office, and Assumed Reinsurance and Other categories as well as projected reinsurance billings and recoveries.  In addition, the Company reviews its historical gross and net loss and expense paid experience, year-by-year, to assess any emerging trends, fluctuations, or characteristics suggested by the aggregate paid activity. Conventional actuarial methods are not utilized to establish asbestos reserves and the Company’s evaluations have not resulted in a reliable method to determine a meaningful average asbestos defense or indemnity payment. Over the past decade, the property and casualty insurance industry, including the Company, has experienced net unfavorable prior year reserve development with regard to asbestos reserves, but the Company believes that over that period there has been a reduction in the volatility associated with the Company’s overall asbestos exposure as the overall asbestos environment has evolved from one dominated by exposure to significant litigation risks, particularly coverage disputes relating to policyholders in bankruptcy who were asserting that their claims were not subject to the aggregate limits contained in their policies, to an environment primarily driven by a frequency of litigation related to individuals with mesothelioma. The Company’s overall view of the current underlying asbestos environment is essentially unchanged from recent periods and there remains a high degree of uncertainty with respect to future exposure to asbestos claims.

Because each policyholder presents different liability and coverage issues, the Company generally reviews the exposure presented by each policyholder at least annually.  Among the factors which the Company may consider in the course of this review are: available insurance coverage, including the role of any umbrella or excess insurance the Company has issued to the policyholder; limits and deductibles; an analysis of the policyholder’s potential liability; the jurisdictions involved; past and anticipated future claim activity and loss development on pending claims; past settlement values of similar claims; allocated claim adjustment expense; potential role of other insurance; the role, if any, of non-asbestos claims or potential non-asbestos claims in any resolution process; and applicable coverage defenses or determinations, if any, including the determination as to whether or not an asbestos claim is a products/completed operation claim subject to an aggregate limit and the available coverage, if any, for that claim.

Net asbestos paid loss and loss expenses in the first quarter of 2018 were $33 million, compared with $58 million in the same period of 2017.  Net asbestos reserves were $1.25 billion at March 31, 2018, compared with $1.27 billion at March 31, 2017.
 

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The following table displays activity for asbestos losses and loss expenses and reserves:
(at and for the three months ended March 31, in millions)
 
2018
 
2017
Beginning reserves:
 
 

 
 

Gross
 
$
1,538

 
$
1,512

Ceded
 
(257
)
 
(186
)
Net
 
1,281

 
1,326

 
 
 
 
 
Incurred losses and loss expenses:
 
 

 
 

Gross
 

 

Ceded
 

 

Net
 

 

 
 
 
 
 
Paid loss and loss expenses:
 
 

 
 

Gross
 
56

 
76

Ceded
 
(23
)
 
(18
)
Net
 
33

 
58

 
 
 
 
 
Foreign exchange and other:
 
 

 
 

Gross
 
1

 

Ceded
 

 

Net
 
1

 

 
 
 
 
 
Ending reserves:
 
 

 
 

Gross
 
1,483

 
1,436

Ceded
 
(234
)
 
(168
)
Net
 
$
1,249

 
$
1,268

_________________________________________________________
See “—Uncertainty Regarding Adequacy of Asbestos and Environmental Reserves.”

ENVIRONMENTAL CLAIMS AND LITIGATION
 
The Company has received and continues to receive claims from policyholders who allege that they are liable for injury or damage arising out of their alleged disposition of toxic substances. Mostly, these claims are due to various legislative as well as regulatory efforts aimed at environmental remediation. For instance, the Comprehensive Environmental Response, Compensation and Liability Act (CERCLA), enacted in 1980 and later modified, enables private parties as well as federal and state governments to take action with respect to releases and threatened releases of hazardous substances. This federal statute permits the recovery of response costs from some liable parties and may require liable parties to undertake their own remedial action. Liability under CERCLA may be joint and several with other responsible parties.
 
The Company has been, and continues to be, involved in litigation involving insurance coverage issues pertaining to environmental claims. The Company believes that some court decisions have interpreted the insurance coverage to be broader than the original intent of the insurers and policyholders. These decisions often pertain to insurance policies that were issued by the Company prior to the mid-1980s. These decisions continue to be inconsistent and vary from jurisdiction to jurisdiction. Environmental claims, when submitted, rarely indicate the monetary amount being sought by the claimant from the policyholder, and the Company does not keep track of the monetary amount being sought in those few claims which indicate a monetary amount.
 
The resolution of environmental exposures by the Company generally occurs through settlements with policyholders as opposed to claimants. Generally, the Company strives to extinguish any obligations it may have under any policy issued to the policyholder for past, present and future environmental liabilities and extinguish any pending coverage litigation dispute with the policyholder.  This form of settlement is commonly referred to as a “buy-back” of policies for future environmental liability. In addition, many of the agreements have also extinguished any insurance obligation which the Company may have for other claims, including, but

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not limited to, asbestos and other cumulative injury claims.  The Company and its policyholders may also agree to settlements which extinguish any liability arising from known specified sites or claims.  Where appropriate, these agreements also include indemnities and hold harmless provisions to protect the Company.  The Company’s general purpose in executing these agreements is to reduce the Company’s potential environmental exposure and eliminate the risks presented by coverage litigation with the policyholder and related costs.
 
In establishing environmental reserves, the Company evaluates the exposure presented by each policyholder and the anticipated cost of resolution, if any. In the course of this analysis, the Company generally considers the probable liability, available coverage and relevant judicial interpretations. In addition, the Company considers the many variables presented, such as: the nature of the alleged activities of the policyholder at each site; the number of sites; the total number of potentially responsible parties at each site; the nature of the alleged environmental harm and the corresponding remedy at each site; the nature of government enforcement activities at each site; the ownership and general use of each site; the overall nature of the insurance relationship between the Company and the policyholder, including the role of any umbrella or excess insurance the Company has issued to the policyholder; the involvement of other insurers; the potential for other available coverage, including the number of years of coverage; the role, if any, of non-environmental claims or potential non-environmental claims in any resolution process; and the applicable law in each jurisdiction. The evaluation of the exposure presented by a policyholder can change as information concerning that policyholder and the many variables presented is developed. Conventional actuarial methods are not used to estimate these reserves.

In its review of environmental reserves, the Company considers: past settlement payments; changing judicial and legislative trends; its reserves for the costs of litigating environmental coverage matters; the potential for policyholders with smaller exposures to be named in new clean-up actions for both on- and off-site waste disposal activities; the potential for adverse development; the potential for additional new claims beyond previous expectations; and the potential higher costs for new settlements.
 
The duration of the Company’s investigation and review of these claims and the time necessary to determine an appropriate estimate, if any, of the value of the claim to the Company vary significantly and are dependent upon a number of factors. These factors include, but are not limited to, the cooperation of the policyholder in providing claim information, the pace of underlying litigation or claim processes, the pace of coverage litigation between the policyholder and the Company and the willingness of the policyholder and the Company to negotiate, if appropriate, a resolution of any dispute pertaining to these claims. Because these factors vary from claim-to-claim and policyholder-by-policyholder, the Company cannot provide a meaningful average of the duration of an environmental claim. However, based upon the Company’s experience in resolving these claims, the duration may vary from months to several years.
 
The Company continues to receive notices from policyholders tendering claims for the first time, frequently under policies issued prior to the mid-1980s. These policyholders continue to present smaller exposures, have fewer sites and are lower tier defendants.  Further, in many instances, clean-up costs have been reduced because regulatory agencies are willing to accept risk-based site analyses and more efficient clean-up technologies. Over the past several years, the Company has experienced generally favorable trends in the number of new policyholders tendering environmental claims for the first time and in the number of pending declaratory judgment actions relating to environmental matters. However, the degree to which those favorable trends have continued has been less than anticipated. In addition, reserve development on existing environmental claims has been greater than anticipated, driven by claims and legal developments in a limited number of jurisdictions.
 
Net environmental paid loss and loss expenses in the first quarters of 2018 and 2017 were $13 million and $16 million, respectively. At March 31, 2018, approximately 94% of the net environmental reserve (approximately $327 million) was carried in a bulk reserve and included unresolved environmental claims, incurred but not reported environmental claims and the anticipated cost of coverage litigation disputes relating to these claims. The bulk reserve the Company carries is established and adjusted based upon the aggregate volume of in-process environmental claims and the Company’s experience in resolving those claims. The balance, approximately 6% of the net environmental reserve (approximately $20 million), consists of case reserves.
 

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The following table displays activity for environmental losses and loss expenses and reserves:
(at and for the three months ended March 31, in millions)
 
2018
 
2017
Beginning reserves:
 
 

 
 

Gross
 
$
373

 
$
395

Ceded
 
(13
)
 
(13
)
Net
 
360

 
382

 
 
 
 
 
Incurred losses and loss expenses:
 
 

 
 

Gross
 

 

Ceded
 

 

Net
 

 

 
 
 
 
 
Paid loss and loss expenses:
 
 

 
 

Gross
 
17

 
16

Ceded
 
(4
)
 

Net
 
13

 
16

 
 
 
 
 
Foreign exchange and other:
 
 

 
 

Gross
 

 

Ceded
 

 

Net
 

 

 
 
 
 
 
Ending reserves:
 
 

 
 

Gross
 
356

 
379

Ceded
 
(9
)
 
(13
)
Net
 
$
347

 
$
366

 
UNCERTAINTY REGARDING ADEQUACY OF ASBESTOS AND ENVIRONMENTAL RESERVES
 
As a result of the processes and procedures discussed above, management believes that the reserves carried for asbestos and environmental claims are appropriately established based upon known facts, current law and management’s judgment. However, the uncertainties surrounding the final resolution of these claims continue, and it is difficult to determine the ultimate exposure for asbestos and environmental claims and related litigation. As a result, these reserves are subject to revision as new information becomes available and as claims develop. The continuing uncertainties include, without limitation, the risks and lack of predictability inherent in complex litigation, any impact from the bankruptcy protection sought by various asbestos producers and other asbestos defendants, a further increase or decrease in the cost to resolve, and/or the number of, asbestos and environmental claims beyond that which is anticipated, the emergence of a greater number of asbestos claims than anticipated as a result of extended life expectancies resulting from medical advances and lifestyle improvements, the role of any umbrella or excess policies the Company has issued, the resolution or adjudication of disputes pertaining to the amount of available coverage for asbestos and environmental claims in a manner inconsistent with the Company’s previous assessment of these claims, the number and outcome of direct actions against the Company, future developments pertaining to the Company’s ability to recover reinsurance for asbestos and environmental claims and the unavailability of other insurance sources potentially available to policyholders, whether through exhaustion of policy limits or through the insolvency of other participating insurers. In addition, uncertainties arise from the insolvency or bankruptcy of policyholders and other defendants. It is also not possible to predict changes in the legal, regulatory and legislative environment and their impact on the future development of asbestos and environmental claims.  This environment could be affected by changes in applicable legislation and future court and regulatory decisions and interpretations, including the outcome of legal challenges to legislative and/or judicial reforms establishing medical criteria for the pursuit of asbestos claims. It is also difficult to predict the ultimate outcome of complex coverage disputes until settlement negotiations near completion and significant legal questions are resolved or, failing settlement, until the dispute is adjudicated. This is particularly the case with policyholders in bankruptcy where negotiations often involve a large number of claimants and other parties and require court

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approval to be effective. As part of its continuing analysis of asbestos and environmental reserves, the Company continues to study the implications of these and other developments.

Because of the uncertainties set forth above, additional liabilities may arise for amounts in excess of the Company’s current insurance reserves.  In addition, the Company’s estimate of claims and claim adjustment expenses may change.  These additional liabilities or increases in estimates, or a range of either, cannot now be reasonably estimated and could result in income statement charges that could be material to the Company’s operating results in future periods.

INVESTMENT PORTFOLIO
 
The Company’s invested assets at March 31, 2018 were $71.72 billion, of which 93% was invested in fixed maturity and short-term investments, 1% in equity securities, 1% in real estate investments and 5% in other investments.  Because the primary purpose of the investment portfolio is to fund future claims payments, the Company employs a conservative investment philosophy.  A significant majority of funds available for investment are deployed in a widely diversified portfolio of high quality, liquid, taxable U.S. government, tax-exempt U.S. municipal and taxable corporate and U.S. agency mortgage-backed bonds.
 
The carrying value of the Company’s fixed maturity portfolio at March 31, 2018 was $62.27 billion.  The Company closely monitors the duration of its fixed maturity investments, and investment purchases and sales are executed with the objective of having adequate funds available to satisfy the Company’s insurance and debt obligations.  The weighted average credit quality of the Company’s fixed maturity portfolio, both including and excluding U.S. Treasury securities, was “Aa2” at both March 31, 2018 and December 31, 2017.  Below investment grade securities represented 2.7% of the total fixed maturity investment portfolio at both March 31, 2018 and December 31, 2017.  The weighted average effective duration of fixed maturities and short-term securities was 4.3 (4.6 excluding short-term securities) at March 31, 2018 and 4.0 (4.3 excluding short-term securities) at December 31, 2017.
 
Obligations of States, Municipalities and Political Subdivisions
 
The Company’s fixed maturity investment portfolio at March 31, 2018 and December 31, 2017 included $29.44 billion and $30.92 billion, respectively, of securities which are obligations of states, municipalities and political subdivisions (collectively referred to as the municipal bond portfolio).  The municipal bond portfolio is diversified across the United States, the District of Columbia and Puerto Rico and includes general obligation and revenue bonds issued by states, cities, counties, school districts and similar issuers.  Included in the municipal bond portfolio at March 31, 2018 and December 31, 2017 were $3.76 billion and $3.90 billion, respectively, of pre-refunded bonds, which are bonds for which states or municipalities have established irrevocable trusts, almost exclusively comprised of U.S. Treasury securities and obligations of U.S. government and government agencies and authorities.  These trusts were created to fund the payment of principal and interest due under the bonds.  The irrevocable trusts are verified as to their sufficiency by an independent verification agent of the underwriter, issuer or trustee.  All of the Company’s holdings of securities issued by Puerto Rico and related entities have been pre-refunded and therefore are defeased by U.S. Treasury securities.
 
The Company bases its investment decision on the underlying credit characteristics of the municipal security. The weighted average credit rating of the municipal bond portfolio was “Aa1” at both March 31, 2018 and December 31, 2017.
 
Mortgage-Backed Securities, Collateralized Mortgage Obligations and Pass-Through Securities
 
The Company’s fixed maturity investment portfolio at March 31, 2018 and December 31, 2017 included $2.53 billion and $2.41 billion, respectively, of residential mortgage-backed securities, which include pass-through securities and collateralized mortgage obligations (CMOs), all of which are subject to prepayment risk (either shortening or lengthening of duration).  While prepayment risk for securities and its effect on income cannot be fully controlled, particularly when interest rates move dramatically, the Company’s investment strategy generally favors securities that reduce this risk within expected interest rate ranges.  Included in the totals at March 31, 2018 and December 31, 2017 were $773 million and $804 million, respectively, of GNMA, FNMA, FHLMC (excluding FHA project loans) and Canadian government guaranteed residential mortgage-backed pass-through securities classified as available for sale.  Also included in those totals were residential CMOs classified as available for sale with a fair value of $1.76 billion and $1.61 billion at March 31, 2018 and December 31, 2017, respectively. Approximately 52% and 55% of the Company’s CMO holdings at March 31, 2018 and December 31, 2017, respectively, were guaranteed by or fully collateralized by securities issued by GNMA, FNMA or FHLMC.  The weighted average credit rating of the $848 million and $717 million of non-guaranteed CMO holdings was “Aa3” at March 31, 2018 and “A1” at December 31, 2017.  The weighted average credit rating of all of the above securities was “Aa1” at both March 31, 2018 and December 31, 2017.  For further discussion regarding the Company’s

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investments in residential CMOs, see “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Investment Portfolio” in the Company’s 2017 Annual Report.
 
Equity Securities, Real Estate and Short-Term Investments
 
See note 1 of notes to the consolidated financial statements in the Company’s 2017 Annual Report for further information about these invested asset classes.
 
Other Investments
 
The Company also invests in private equity limited partnerships, hedge funds and real estate partnerships and joint ventures.  Also included in other investments are non-public common and preferred equities and derivatives.  These asset classes have historically provided a higher return than fixed maturities but are subject to more volatility.  At March 31, 2018 and December 31, 2017, the carrying value of the Company’s other investments was $3.59 billion and $3.53 billion, respectively.

REINSURANCE RECOVERABLES
 
For a description of the Company’s reinsurance recoverables, refer to “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Reinsurance Recoverables” in the Company’s 2017 Annual Report.
 
The following table summarizes the composition of the Company’s reinsurance recoverables:
(in millions)
 
March 31, 2018
 
December 31, 2017
Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses
 
$
3,336

 
$
3,303

Allowance for uncollectible reinsurance
 
(110
)
 
(111
)
Net reinsurance recoverables
 
3,226

 
3,192

Mandatory pools and associations
 
1,976

 
2,011

Structured settlements
 
3,096

 
3,106

Total reinsurance recoverables
 
$
8,298

 
$
8,309

 
Net reinsurance recoverables increased by $34 million over December 31, 2017.

OUTLOOK
 
The following discussion provides outlook information for certain key drivers of the Company’s results of operations and capital position.
 
Premiums.  The Company’s earned premiums are a function of net written premium volume.  Net written premiums comprise both renewal business and new business and are recognized as earned premium over the life of the underlying policies. When business renews, the amount of net written premiums associated with that business may increase or decrease (renewal premium change) as a result of increases or decreases in rate and/or insured exposures, which the Company considers as a measure of units of exposure (such as the number and value of vehicles or properties insured).  Net written premiums from both renewal and new business, and therefore earned premiums, are impacted by competitive market conditions as well as general economic conditions, which, particularly in the case of Business Insurance, affect audit premium adjustments, policy endorsements and mid-term cancellations.  Property and casualty insurance market conditions are expected to remain competitive.  Net written premiums may also be impacted by the structure of reinsurance programs and related costs, as well as changes in foreign currency exchange rates.
 
Overall, the Company expects retention levels (the amount of expiring premium that renews, before the impact of renewal premium changes) will remain strong by historical standards during the remainder of 2018.  In Business Insurance, the Company expects that domestic renewal premium changes during the remainder of 2018 will remain positive and will be higher than the levels attained in the same period of 2017. In Bond & Specialty Insurance, the Company expects that renewal premium changes with respect to domestic management liability business during the remainder of 2018 will remain positive and will be broadly consistent with the levels attained in the same period of 2017.  With respect to domestic surety business within Bond & Specialty Insurance, the Company expects that net written premium volume during the remainder of 2018 will be broadly consistent with the same

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period of 2017.  In Personal Insurance, the Company expects that domestic Agency Auto renewal premium changes during the remainder of 2018 will remain positive but will be lower than the levels attained in the same period of 2017. The Company expects that domestic Agency Homeowners and Other renewal premium changes during the remainder of 2018 will remain positive and will be slightly higher than the levels attained in the same period of 2017. The need for state regulatory approval for changes to personal property and casualty insurance prices, as well as competitive market conditions, may impact the timing and extent of renewal premium changes.  Given the relatively smaller amount of premium that the Company generates from outside the United States and the transactional nature of some of those markets, particularly Lloyd’s, international renewal premium changes in each segment during the remainder of 2018 could be somewhat higher, broadly consistent with or somewhat lower than the levels attained in the first quarter of 2018.
 
Property and casualty insurance market conditions are expected to remain competitive during the remainder of 2018 for new business.  In each of the Company’s business segments, new business generally has less of an impact on underwriting profitability than renewal business, given the volume of new business relative to renewal business.  However, in periods of meaningful increases in new business, despite its positive impact on underwriting gains over time, the impact of higher new business levels may negatively impact the combined ratio for a period of time.
 
Economic conditions in the United States and elsewhere could change, due to a variety of factors, including the political and regulatory environment, the U.S. Federal budget, the imposition of tariffs or other barriers to international trade, further changes in U.S. tax laws, the repeal, replacement or modification of the Affordable Care Act, the United Kingdom’s withdrawal from the European Union, rapid changes in commodity prices and fluctuations in interest rates and foreign currency exchange rates. The resulting changes in levels of economic activity could positively or negatively impact exposure changes at renewal and the Company’s ability to write business at acceptable rates. Additionally, changes in levels of economic activity could positively or negatively impact audit premium adjustments, policy endorsements and mid-term cancellations after policies are written.  All of the foregoing, in turn, could positively or negatively impact net written premiums during the remainder of 2018, and because earned premiums are a function of net written premiums, earned premiums could be impacted on a lagging basis.
 
Underwriting Gain/Loss. The Company’s underwriting gain/loss can be significantly impacted by catastrophe losses and net favorable or unfavorable prior year reserve development, as well as underlying underwriting margins.

Catastrophe losses and non-catastrophe weather-related losses are inherently unpredictable from period to period. The Company’s results of operations could be adversely impacted if significant catastrophe and non-catastrophe weather-related losses were to occur.
 
For a number of years, the Company’s results have included significant amounts of net favorable prior year reserve development driven by better than expected loss experience. However, given the inherent uncertainty in estimating claims and claim adjustment expense reserves, loss experience could develop such that the Company recognizes higher or lower levels of favorable prior year reserve development, no favorable prior year reserve development or unfavorable prior year reserve development in future periods.  In addition, the ongoing review of prior year claims and claim adjustment expense reserves, or other changes in current period circumstances, may result in the Company revising current year loss estimates upward or downward in future periods of the current year.
 
It is possible that changes in economic conditions could lead to higher inflation than the Company had anticipated, which could in turn lead to an increase in the Company’s loss costs and the need to strengthen claims and claim adjustment expense reserves. These impacts of inflation on loss costs and claims and claim adjustment expense reserves could be more pronounced for those lines of business that require a relatively longer period of time to finalize and settle claims for a given accident year and, accordingly, are relatively more inflation sensitive. For a further discussion, see “Part I-Item 1A-Risk Factors-If actual claims exceed our claims and claim adjustment expense reserves, or if changes in the estimated level of claims and claim adjustment expense reserves are necessary, including as a result of, among other things, changes in the legal, regulatory and economic environments in which the Company operates, our financial results could be materially and adversely affected” in the Company’s 2017 Annual Report.
 
In Business Insurance, the Company expects underlying underwriting margins during the remainder of 2018 will be higher than in the same period of 2017, and the underlying combined ratio will be slightly lower than in the same period of 2017, assuming lower (and more normalized) levels of non-catastrophe weather-related losses and other loss activity.
 
In Bond & Specialty Insurance, the Company expects that underlying underwriting margins and the underlying combined ratio for the next two quarters of 2018 will be broadly consistent with the same period of 2017, and, in the last quarter of 2018, the

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Company expects that underlying underwriting margins will be higher and the underlying combined ratio will be lower than in the same period of 2017 primarily due to a charge for a single international surety loss in the fourth quarter of 2017.

In Personal Insurance, the Company expects underlying underwriting margins during the remainder of 2018 will be higher than in the same period of 2017, and the underlying combined ratio during the remainder of 2018 will be lower than in the same period of 2017. In Agency Automobile, the Company expects that underlying underwriting margins and the underlying combined ratio will improve during the remainder of 2018 compared with the same period of 2017, reflecting actions taken to improve profitability. In Agency Homeowners and Other, the Company expects that underlying underwriting margins and the underlying combined ratio will be broadly consistent during the remainder of 2018 with the same period of 2017, assuming lower (and more normalized) levels of non-catastrophe weather-related losses and other loss activity.

Income Taxes.  As a result of the decrease in the U.S. corporate income tax rate from 35% to 21% due to the enactment of the Tax Cuts and Jobs Act (TCJA), the Company’s effective tax rate will decline in 2018. The Company expects its results of operations for the remainder of 2018 will benefit from the impact of that rate change.

Investment Portfolio.  The Company expects to continue to focus its investment strategy on maintaining a high-quality investment portfolio and a relatively short average effective duration.  The weighted average effective duration of fixed maturities and short-term securities was 4.3 (4.6 excluding short-term securities) at March 31, 2018.  From time to time, the Company enters into short positions in U.S. Treasury futures contracts to manage the duration of its fixed maturity portfolio.  At March 31, 2018, the Company had $250 million notional value of open U.S. Treasury futures contracts.  The Company continually evaluates its investment alternatives and mix.  Currently, the majority of the Company’s investments are comprised of a widely diversified portfolio of high-quality, liquid, taxable U.S. government, tax-exempt U.S. municipal and taxable corporate and U.S. agency mortgage-backed bonds.
 
The Company also invests much smaller amounts in private equity limited partnerships, real estate, real estate partnerships and joint ventures, equity securities and hedge funds.  These investment classes have the potential for higher returns but also the potential for higher degrees of risk, including less stable rates of return and less liquidity.
 
Net investment income is a material contributor to the Company’s results of operations. Based primarily on the impact of the lower U.S. corporate income tax rate in 2018, as well as the impacts of (i) slightly higher levels of fixed maturity investments and (ii) higher short-term investment yields, partially offset by the impact of (iii) expected lower reinvestment yields on fixed maturity investments, the Company expects that during the remainder of 2018, after-tax net investment income from the fixed maturity and short-term investment portfolios will be approximately $40 million to $45 million higher on a quarterly basis as compared to the corresponding quarters of 2017. The impact of future market conditions on net investment income from the Company's remaining investment portfolios during the remainder of 2018 is hard to predict. If general economic conditions and/or investment market conditions change during the remainder of 2018, the Company could experience an increase or decrease in net investment income and/or significant realized investment gains or losses (including impairments).
 
The Company had a net pre-tax unrealized investment gain of $173 million ($131 million after-tax) in its fixed maturity investment portfolio at March 31, 2018, compared to $1.38 billion ($1.09 billion after-tax) at December 31, 2017.  While the Company does not attempt to predict future interest rate movements, a rising interest rate environment would reduce the market value of fixed maturity investments and, therefore, reduce shareholders’ equity, and a declining interest rate environment would have the opposite effects.
 
Pursuant to updated FASB guidance and beginning January 1, 2018, the Company’s equity securities, except those accounted for under the equity method of accounting, that have readily determinable fair values are measured at fair value with changes in fair value recognized as part of net realized investment gains. At March 31, 2018, the carrying value of the Company’s equity securities was $430 million. The Company currently expects that net pre-tax realized investment gains related to equity securities during the remainder of 2018, if any, will be lower than in the same period of 2017.
 
For further discussion of the Company’s investment portfolio, see “Investment Portfolio” herein.  For a discussion of the risks to the Company’s business during or following a financial market disruption and risks to the Company’s investment portfolio, see the risk factors entitled “During or following a period of financial market disruption or an economic downturn, our business could be materially and adversely affected” and “Our investment portfolio is subject to credit and interest rate risk, and may suffer reduced returns or material realized or unrealized losses” included in “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report.  For a discussion of the risks to the Company’s investments from foreign currency exchange rate fluctuations, see

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the risk factor entitled “We are also subject to a number of additional risks associated with our business outside the United States” included in “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report and see “Part II—Item 7A—Quantitative and Qualitative Disclosures About Market Risk—Foreign Currency Exchange Rate Risk” in the Company’s 2017 Annual Report.
 
Capital Position. The Company believes it has a strong capital position and, as part of its ongoing efforts to create shareholder value, expects to continue to return capital not needed to support its business operations to its shareholders.  The Company expects that, generally over time, the combination of dividends to common shareholders and common share repurchases will likely not exceed net income.  In addition, the timing and actual number of shares to be repurchased in the future will depend on a variety of additional factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors.  For information regarding the Company’s common share repurchases in 2018, see “Liquidity and Capital Resources.” 

As a result of the Company’s business outside of the United States, primarily in Canada, the United Kingdom (including Lloyd’s), the Republic of Ireland and Brazil, the Company’s capital is also subject to the effects of changes in foreign currency exchange rates.  For example, strengthening of the U.S. dollar in comparison to other currencies could result in a reduction of shareholders’ equity.  For additional discussion of the Company’s foreign exchange market risk exposure, see “Part II—Item 7A—Quantitative and Qualitative Disclosures About Market Risk” in the Company’s 2017 Annual Report.
 
Many of the statements in this “Outlook” section are forward-looking statements, which are subject to risks and uncertainties that are often difficult to predict and beyond the Company’s control.  Actual results could differ materially from those expressed or implied by such forward-looking statements.  Further, such forward-looking statements speak only as of the date of this report and the Company undertakes no obligation to update them.  See “—Forward Looking Statements.”  For a discussion of potential risks and uncertainties that could impact the Company’s results of operations or financial position, see “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report and “Critical Accounting Estimates.”

LIQUIDITY AND CAPITAL RESOURCES
 
Liquidity is a measure of a company’s ability to generate sufficient cash flows to meet the cash requirements of its business operations and to satisfy general corporate purposes when needed.
 
Operating Company Liquidity.  The liquidity requirements of the Company’s insurance subsidiaries are met primarily by funds generated from premiums, fees, income received on investments and investment maturities.  For further discussion of operating company liquidity, see “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources” in the Company’s 2017 Annual Report.
 
Holding Company Liquidity.  TRV’s liquidity requirements primarily include shareholder dividends, debt servicing, common share repurchases and, from time to time, contributions to its qualified domestic pension plan.  At March 31, 2018, TRV held total cash and short-term invested assets in the United States aggregating $1.80 billion and having a weighted average maturity of 52 days.  TRV has established a holding company liquidity target equal to its estimated annual pre-tax interest expense and common shareholder dividends (currently approximately $1.16 billion).  TRV’s holding company liquidity of $1.80 billion at March 31, 2018, which included net proceeds from the issuance of senior notes in the first quarter of 2018 described below, exceeded this target and it is the opinion of the Company’s management that these assets are sufficient to meet TRV’s current liquidity requirements.
TRV is not dependent on dividends or other forms of repatriation from its foreign operations to support its liquidity needs. The undistributed earnings of the Company’s foreign operations are intended to be permanently reinvested in those operations, and such earnings were not material to the Company’s financial position or liquidity at March 31, 2018.
 
TRV has a shelf registration statement filed with the Securities and Exchange Commission (SEC) that expires on June 17, 2019 which permits it to issue securities from time to time.  TRV also has a $1.0 billion line of credit facility with a syndicate of financial institutions that expires on June 7, 2018 and which the Company is in the process of replacing.  This line of credit also supports TRV’s $800 million commercial paper program.  At March 31, 2018, the Company had no commercial paper outstanding.  TRV is not reliant on its commercial paper program to meet its operating cash flow needs.
 
The Company utilized uncollateralized letters of credit issued by major banks with an aggregate limit of approximately $352 million to provide a portion of the capital needed to support its obligations at Lloyd’s at March 31, 2018. If uncollateralized letters

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of credit are not available at a reasonable price or at all in the future, the Company can collateralize these letters of credit or may have to seek alternative means of supporting its obligations at Lloyd’s, which could include utilizing holding company funds on hand.
 
On May 15, 2018, the Company’s $500 million, 5.80% senior notes will mature.  The Company will use the proceeds from the issuance of senior notes in March 2018 (described in more detail in note 8 of notes to the unaudited consolidated financial statements) to fund this maturity.
 
Operating Activities
Net cash provided by operating activities in the first quarter of 2018 and 2017 was $554 million and $848 million, respectively.  The decrease in cash flows in the first quarter of 2018 primarily reflected higher levels of payments for claims and claim adjustment expenses, partially offset by higher levels of collected premiums.  The higher level of payments for claims and claim adjustment expenses in the first quarter of 2018 included the impact of payments related to catastrophe losses incurred in 2017 and increased business volumes.  
 
Investing Activities
Net cash used in investing activities in the first quarter of 2018 and 2017 was $381 million and $515 million, respectively.  The Company’s consolidated total investments at March 31, 2018 decreased by $778 million, or 1% from year-end 2017, primarily reflecting the impacts of a decrease in the unrealized appreciation of investments, common share repurchases and dividends paid to shareholders, partially offset by net cash flows provided by operating activities and net proceeds from the issuance of debt.
 
Financing Activities
Net cash used in financing activities in the first quarter of 2018 and 2017 was $122 million and $393 million, respectively.  The totals in both periods primarily reflected common share repurchases and dividends paid to shareholders, partially offset by the net proceeds from employee stock option exercises and, in the first quarter of 2018, net proceeds from the issuance of debt. Common share repurchases in the first three months of 2018 and 2017 were $401 million and $286 million, respectively. 
 
Dividends.  Dividends paid to shareholders were $197 million and $190 million in the first three months of 2018 and 2017, respectively.  The declaration and payment of future dividends to holders of the Company’s common stock will be at the discretion of the Company’s Board of Directors and will depend upon many factors, including the Company’s financial position, earnings, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints and other factors as the Board of Directors deems relevant.  Dividends will be paid by the Company only if declared by its Board of Directors out of funds legally available, subject to any other restrictions that may be applicable to the Company.  On April 24, 2018, the Company announced that it would increase its regular quarterly dividend from $0.72 per share to $0.77 per share, a 7% increase. The increased dividend is payable June 29, 2018 to shareholders of record on June 8, 2018.
 
Share Repurchase Authorization.  The Company’s Board of Directors has approved common share repurchase authorizations under which repurchases may be made from time to time in the open market, pursuant to pre-set trading plans meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934, in private transactions or otherwise.  The authorizations do not have a stated expiration date.  The timing and actual number of shares to be repurchased in the future will depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors.  During the first quarter of 2018, the Company repurchased 2.5 million shares under its share repurchase authorization, for a total cost of $350 million.  The average cost per share repurchased was $141.84.  At March 31, 2018, the Company had $4.21 billion of capacity remaining under the share repurchase authorization.
 
Capital Structure.  The following table summarizes the components of the Company’s capital structure at March 31, 2018 and December 31, 2017.

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(in millions)
 
March 31, 2018
 
December 31, 2017
Debt:
 
 

 
 

Short-term
 
$
500

 
$
600

Long-term
 
6,504

 
6,004

Net unamortized fair value adjustments and debt issuance costs
 
(41
)
 
(33
)
Total debt
 
6,963

 
6,571

 
 
 
 
 
Shareholders’ equity:
 
 

 
 

Common stock and retained earnings, less treasury stock
 
24,301

 
24,074

Accumulated other comprehensive loss
 
(1,322
)
 
(343
)
Total shareholders’ equity
 
22,979

 
23,731

Total capitalization
 
$
29,942

 
$
30,302

 
On March 7, 2018, the Company issued $500 million aggregate principal amount of 4.05% senior notes that will mature on March 7, 2048.  See note 8 of notes to the unaudited consolidated financial statements for further discussion regarding the terms of the senior notes. 
 
The following table provides a reconciliation of total capitalization presented in the foregoing table to total capitalization excluding net unrealized gains on investments, net of taxes, included in shareholders' equity.
(dollars in millions)
 
March 31, 2018
 
December 31, 2017
Total capitalization
 
$
29,942

 
$
30,302

Less: net unrealized gains on investments, net of taxes, included in shareholders' equity
 
133

 
1,112

Total capitalization excluding net unrealized gains on investments, net of taxes, included in shareholders' equity
 
$
29,809

 
$
29,190

Debt-to-total capital ratio
 
23.3
%
 
21.7
%
Debt-to-total capital ratio excluding net unrealized gains on investments, net of taxes, included in shareholders' equity
 
23.4
%
 
22.5
%
 
The debt-to-total capital ratio excluding net unrealized gain on investments, net of taxes, included in shareholders’ equity, is calculated by dividing (a) debt by (b) total capitalization excluding net unrealized gains and losses on investments, net of taxes, included in shareholders’ equity. Net unrealized gains and losses on investments can be significantly impacted by both interest rate movements and other economic factors. Accordingly, in the opinion of the Company’s management, the debt-to-total capital ratio calculated on this basis provides another useful metric for investors to understand the Company’s financial leverage position. The Company’s ratio of debt-to-total capital excluding after-tax net unrealized investment gains included in shareholders’ equity of 23.4% at March 31, 2018 was within the Company’s target range of 15% to 25%.

RATINGS

Ratings are an important factor in assessing the Company’s competitive position in the insurance industry.  The Company receives ratings from the following major rating agencies: A.M. Best Company (A.M. Best), Fitch Ratings (Fitch), Moody’s Investors Service (Moody’s) and Standard & Poor’s (S&P).  There were no rating agency actions taken with respect to the Company since February 15, 2018, the date on which the Company’s 2017 Annual Report was filed with the SEC.   For additional discussion of ratings, see “Part I—Item 1—Business—Ratings” in the Company’s 2017 Annual Report.


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CRITICAL ACCOUNTING ESTIMATES
 
For a description of the Company’s critical accounting estimates, refer to “Part II—Item 7—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Estimates” in the Company’s 2017 Annual Report.  The Company considers its most significant accounting estimates to be those applied to claims and claim adjustment expense reserves and related reinsurance recoverables, investment valuation and impairments, and goodwill and other intangible assets impairments. Except as shown in the table below, there have been no material changes to the Company’s critical accounting estimates since December 31, 2017.
 
Claims and Claim Adjustment Expense Reserves
The table below displays the Company’s gross claims and claim adjustment expense reserves by product line.  Because the establishment of claims and claim adjustment expense reserves is an inherently uncertain process involving estimates, currently established claims and claim adjustment expense reserves may change.  The Company reflects adjustments to the reserves in the results of operations in the period the estimates are changed.  These changes in estimates could result in income statement charges that could be material to the Company’s operating results in future periods.  In particular, a portion of the Company’s gross claims and claim adjustment expense reserves (totaling $1.84 billion at March 31, 2018) are for asbestos and environmental claims and related litigation.  Asbestos and environmental reserves are included in the General liability, Commercial multi-peril and International and other lines in the summary table below.  While the ongoing review of asbestos and environmental claims and associated liabilities considers the inconsistencies of court decisions as to coverage, plaintiffs’ expanded theories of liability and the risks inherent in complex litigation and other uncertainties, in the opinion of the Company’s management, it is possible that the outcome of the continued uncertainties regarding these claims could result in liability in future periods that differs from current reserves by an amount that could be material to the Company’s future operating results. Asbestos and environmental reserves are discussed separately; see “Asbestos Claims and Litigation”, “Environmental Claims and Litigation” and “Uncertainty Regarding Adequacy of Asbestos and Environmental Reserves” in this report.
 
Gross claims and claim adjustment expense reserves by product line were as follows:
 
 
March 31, 2018
 
December 31, 2017
(in millions)
 
Case
 
IBNR
 
Total
 
Case
 
IBNR
 
Total
General liability
 
$
4,840

 
$
6,832

 
$
11,672

 
$
4,878

 
$
6,823

 
$
11,701

Commercial property
 
999

 
393

 
1,392

 
1,039

 
401

 
1,440

Commercial multi-peril
 
1,924

 
1,949

 
3,873

 
1,954

 
1,916

 
3,870

Commercial automobile
 
2,239

 
1,336

 
3,575

 
2,237

 
1,271

 
3,508

Workers’ compensation
 
10,409

 
9,183

 
19,592

 
10,379

 
9,092

 
19,471

Fidelity and surety
 
270

 
325

 
595

 
274

 
300

 
574

Personal automobile
 
1,970

 
1,319

 
3,289

 
1,946

 
1,329

 
3,275

Homeowners and personal—other
 
790

 
755

 
1,545

 
795

 
710

 
1,505

International and other
 
2,725

 
1,536

 
4,261

 
2,728

 
1,561

 
4,289

Property-casualty
 
26,166

 
23,628

 
49,794

 
26,230

 
23,403

 
49,633

Accident and health
 
16

 

 
16

 
17

 

 
17

Claims and claim adjustment expense reserves
 
$
26,182

 
$
23,628

 
$
49,810

 
$
26,247

 
$
23,403

 
$
49,650

 
The $160 million increase in gross claims and claim adjustment expense reserves since December 31, 2017 primarily reflected the impacts of (i) higher volumes of insured exposures and loss cost trends for the current accident year and (ii) catastrophe losses in the first quarter of 2018, partially offset by the impacts of (iii)  payments related to catastrophe losses incurred in 2017, (iv) net favorable prior year reserve development and (v) payments related to operations in runoff.

FUTURE APPLICATION OF ACCOUNTING STANDARDS
 
See note 1 of notes to the unaudited consolidated financial statements contained in this quarterly report and in the Company’s 2017 Annual Report for a discussion of recently issued accounting pronouncements.


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FORWARD-LOOKING STATEMENTS
 
This report contains, and management may make, certain “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995.  All statements, other than statements of historical facts, may be forward-looking statements.  Words such as “may,” “will,” “should,” “likely,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates” and similar expressions are used to identify these forward-looking statements.  These statements include, among other things, the Company’s statements about:
 
the Company’s outlook and its future results of operations and financial condition (including, among other things, anticipated premium volume, premium rates, margins, net and core income, investment income and performance, loss costs, return on equity, core return on equity and expected current returns and combined ratios);
share repurchase plans;
future pension plan contributions;
the sufficiency of the Company’s asbestos and other reserves;
the impact of emerging claims issues as well as other insurance and non-insurance litigation;
the cost and availability of reinsurance coverage;
catastrophe losses;
the impact of investment (including changes in interest rates), economic (including inflation, recent changes in tax law, rapid changes in commodity prices and fluctuations in foreign currency exchange rates) and underwriting market conditions;
strategic and operational initiatives to improve profitability and competitiveness;
the Company's competitive advantages;
new product offerings; and
the impact of new or potential regulations imposed or to be imposed by the United States or other nations.
 
The Company cautions investors that such statements are subject to risks and uncertainties, many of which are difficult to predict and generally beyond the Company’s control, that could cause actual results to differ materially from those expressed in, or implied or projected by, the forward-looking information and statements.
 
Some of the factors that could cause actual results to differ include, but are not limited to, the following:
 
catastrophe losses could materially and adversely affect the Company’s results of operations, its financial position and/or liquidity, and could adversely impact the Company’s ratings, the Company’s ability to raise capital and the availability and cost of reinsurance;
if actual claims exceed the Company’s claims and claim adjustment expense reserves, or if changes in the estimated level of claims and claim adjustment expense reserves are necessary, including as a result of, among other things, changes in the legal, regulatory and economic environments in which the Company operates, the Company’s financial results could be materially and adversely affected;
during or following a period of financial market disruption or an economic downturn, the Company’s business could be materially and adversely affected;
the Company’s investment portfolio is subject to credit risk and interest rate risk, and may suffer reduced or low returns or material realized or unrealized losses;
the Company’s business could be harmed because of its potential exposure to asbestos and environmental claims and related litigation;
the intense competition that the Company faces, and the impact of innovation, technological change and changing customer preferences on the insurance industry and the markets in which the Company operates, could harm its ability to maintain or increase its business volumes and its profitability;
disruptions to the Company’s relationships with its independent agents and brokers or the Company’s inability to manage effectively a changing distribution landscape could adversely affect the Company;
the Company is exposed to, and may face adverse developments involving, mass tort claims such as those relating to exposure to potentially harmful products or substances;
the effects of emerging claim and coverage issues on the Company’s business are uncertain;
the Company may not be able to collect all amounts due to it from reinsurers, reinsurance coverage may not be available to the Company in the future at commercially reasonable rates or at all and the Company is exposed to credit risk related to its structured settlements;
the Company is also exposed to credit risk in certain of its insurance operations and with respect to certain guarantee or indemnification arrangements that it has with third parties;

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within the United States, the Company’s businesses are heavily regulated by the states in which it conducts business, including licensing, market conduct and financial supervision, and changes in regulation may reduce the Company’s profitability and limit its growth;
a downgrade in the Company’s claims-paying and financial strength ratings could adversely impact the Company’s business volumes, adversely impact the Company’s ability to access the capital markets and increase the Company’s borrowing costs;
the inability of the Company’s insurance subsidiaries to pay dividends to the Company’s holding company in sufficient amounts would harm the Company’s ability to meet its obligations, pay future shareholder dividends and/or make future share repurchases;
the Company’s efforts to develop new products, expand in targeted markets or improve business processes and workflows may not be successful and may create enhanced risks;
the Company may be adversely affected if its pricing and capital models provide materially different indications than actual results;
the Company’s business success and profitability depend, in part, on effective information technology systems and on continuing to develop and implement improvements in technology, particularly as its business processes become more digital;
if the Company experiences difficulties with technology, data and network security (including as a result of cyber attacks), outsourcing relationships, or cloud-based technology, the Company’s ability to conduct its business could be negatively impacted;
the Company is also subject to a number of additional risks associated with its business outside the United States, including foreign currency exchange fluctuations and restrictive regulations as well as the risks and uncertainties associated with the United Kingdom's withdrawal from the European Union;
regulatory changes outside of the United States, including in Canada, the United Kingdom and the European Union, could adversely impact the Company’s results of operations and limit its growth;
loss of or significant restrictions on the use of particular types of underwriting criteria, such as credit scoring, or other data or methodologies, in the pricing and underwriting of the Company’s products could reduce the Company’s future profitability;
acquisitions and integration of acquired businesses may result in operating difficulties and other unintended consequences;
the Company could be adversely affected if its controls designed to ensure compliance with guidelines, policies and legal and regulatory standards are not effective;
the Company’s businesses may be adversely affected if it is unable to hire and retain qualified employees;
intellectual property is important to the Company’s business, and the Company may be unable to protect and enforce its own intellectual property or the Company may be subject to claims for infringing the intellectual property of others;
changes in federal regulation could impose significant burdens on the Company and otherwise adversely impact the Company’s results;
changes in U.S. tax laws or in the tax laws of other jurisdictions where the Company operates could adversely impact the Company; and
the Company’s share repurchase plans depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors.
 
The Company’s forward-looking statements speak only as of the date of this report or as of the date they are made, and the Company undertakes no obligation to update forward-looking statements.  For a more detailed discussion of these factors, see the information under the captions “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report filed with the SEC and “Management’s Discussion and Analysis of Financial Condition and Results of Operations” herein and in the Company’s 2017 Annual Report as updated by the Company's periodic filings with the SEC.

WEBSITE AND SOCIAL MEDIA DISCLOSURE
 
The Company may use its website and/or social media outlets, such as Facebook and Twitter, as distribution channels of material company information.  Financial and other important information regarding the Company is routinely posted on and accessible through the Company’s website at http://investor.travelers.com, its Facebook page at https://www.facebook.com/travelers and its Twitter account (@Travelers) at https://twitter.com/Travelers.  In addition, you may automatically receive email alerts and other information about the Company when you enroll your email address by visiting the “Email Notifications” section under the "For Investors" heading at http://investor.travelers.com.

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Item 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
For the Company’s disclosures about market risk, please see “Part II—Item 7A—Quantitative and Qualitative Disclosures About Market Risk” in the Company’s 2017 Annual Report filed with the SEC.  There have been no material changes to the Company’s disclosures about market risk in Part II—Item 7A of the Company’s 2017 Annual Report.

Item 4. CONTROLS AND PROCEDURES
 
The Company maintains disclosure controls and procedures (as that term is defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (Exchange Act)) that are designed to ensure that information required to be disclosed in the Company’s reports under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to the Company’s management, including its Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosures. Any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives. The Company’s management, with the participation of the Company’s Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the design and operation of the Company’s disclosure controls and procedures as of March 31, 2018.  Consistent with guidance issued by the SEC that an assessment of internal controls over financial reporting of a recently acquired business may be omitted from management’s evaluation of disclosure controls and procedures, management is excluding an assessment of such internal controls for Simply Business from its evaluation of the effectiveness of the Company’s disclosure controls and procedures. The Company acquired all of the issued and outstanding shares of Simply Business on August 4, 2017. Simply Business represented less than 1% of the Company’s consolidated total assets, consolidated total revenues and net income as of and for the quarter ended March 31, 2018. Based upon that evaluation and subject to the foregoing, the Company’s Chief Executive Officer and Chief Financial Officer concluded that, as of March 31, 2018, the design and operation of the Company’s disclosure controls and procedures were effective to accomplish their objectives at the reasonable assurance level.
 
During the quarter ended March 31, 2018, the Company integrated The Dominion of Canada General Insurance Company (Dominion) into the Company's general ledger. Except for the integration of Dominion into the Company's general ledger, there were no changes in the Company’s internal control over financial reporting (as that term is defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ended March 31, 2018 that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting. Management reviewed and tested the effectiveness of the internal controls over financial reporting related to the integration of Dominion into the Company's general ledger and concluded they were effective. The Company is in the process of reviewing the internal control structure of Simply Business and, if necessary, will make appropriate changes as it integrates Simply Business into the Company's overall internal control over financial reporting process.

The Company regularly seeks to identify, develop and implement improvements to its technology systems and business processes, some of which may affect its internal control over financial reporting. These changes may include such activities as implementing new, more efficient systems, updating existing systems or platforms, automating manual processes or utilizing technology developed by third parties.  These systems changes are often phased in over multiple periods in order to limit the implementation risk in any one period, and as each change is implemented the Company monitors its effectiveness as part of its internal control over financial reporting.

PART II — OTHER INFORMATION

Item 1.         LEGAL PROCEEDINGS
 
The information required with respect to this item can be found under “Contingencies” in note 13 of notes to the unaudited consolidated financial statements contained in this quarterly report and is incorporated by reference into this Item 1.

Item 1A.  RISK FACTORS
 
For a discussion of the Company’s potential risks or uncertainties, please see “Part I—Item 1A—Risk Factors” in the Company’s 2017 Annual Report filed with the SEC.  In addition, please see “Part I—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Outlook” and “—Critical Accounting Estimates” herein and in the Company’s 2017 Annual Report.  There have been no material changes to the risk factors disclosed in Part I—Item 1A of the Company’s 2017 Annual Report.

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Item 2.         UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS

The table below sets forth information regarding repurchases by the Company of its common stock during the periods indicated.

ISSUER PURCHASES OF EQUITY SECURITIES
 
Period Beginning
 
Period Ending
 
Total number of
shares
purchased
 
Average price paid
per share
 
Total number of
shares purchased
as part of
publicly announced
plans or programs
 
Approximate
dollar value of
shares that may
yet be purchased
under the
plans or programs
(in millions)
January 1, 2018
 
January 31, 2018
 
359,172

 
$
148.84

 
355,433

 
$
4,503

February 1, 2018
 
February 28, 2018
 
1,698,131

 
$
141.72

 
1,353,089

 
$
4,312

March 1, 2018
 
March 31, 2018
 
759,591

 
$
140.08

 
759,300

 
$
4,206

Total
 
 
 
2,816,894

 
$
142.19

 
2,467,822

 
$
4,206

 
The Company’s Board of Directors has approved common share repurchase authorizations under which repurchases may be made from time to time in the open market, pursuant to pre-set trading plans meeting the requirements of Rule 10b5-1 under the Securities Exchange Act of 1934, in private transactions or otherwise.  The authorizations do not have a stated expiration date.  The most recent authorization was approved by the Board of Directors in April 2017, adding an additional $5.0 billion of repurchase capacity to the $709 million capacity remaining at that date. The timing and actual number of shares to be repurchased in the future will depend on a variety of factors, including the Company’s financial position, earnings, share price, catastrophe losses, maintaining capital levels commensurate with the Company’s desired ratings from independent rating agencies, funding of the Company’s qualified pension plan, capital requirements of the Company’s operating subsidiaries, legal requirements, regulatory constraints, other investment opportunities (including mergers and acquisitions and related financings), market conditions and other factors.
 
The Company acquired 349,072 shares for a total cost of $51 million during the three months ended March 31, 2018 that were not part of the publicly announced share repurchase authorization.  These shares consisted of shares retained to cover payroll withholding taxes in connection with the vesting of restricted stock unit awards and performance share awards, and shares used by employees to cover the price of certain stock options that were exercised.

For additional information regarding the Company’s share repurchases, see “Part I—Item 2—Management’s Discussion and Analysis of Financial Condition and Results of Operations—Liquidity and Capital Resources.”

Item 5.   OTHER INFORMATION
 
Executive Ownership and Sales. All of the Company’s executive officers are subject to the Company’s executive stock ownership policy. For a summary of this policy as currently in effect, see “Compensation Discussion and Analysis - Stock Ownership Guidelines, Anti-Hedging and Pledging Policies, and Other Trading Restrictions” in the Company’s proxy statement filed with the SEC on April 6, 2018. From time to time, some of the Company’s executives may determine that it is advisable to diversify their investments for personal financial planning reasons, or may seek liquidity for other reasons, and may, in compliance with the stock ownership policy, sell shares of common stock of the Company on the open market, in private transactions or to the Company. To effect such sales, from time to time, some of the Company’s executives may enter into trading plans designed to comply with the Company’s Securities Trading Policy and the provisions of Rule 10b5-1 under the Securities Exchange Act of 1934. The trading plans will not reduce any of the executives’ ownership of the Company’s shares below the applicable executive stock ownership guidelines. The Company does not undertake any obligation to report Rule 10b5-1 plans that may be adopted by any employee or director of the Company in the future, or to report any modifications or termination of any publicly announced plan.


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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES

Item 5. OTHER INFORMATION, Continued

As of the date of this report, Jay S. Benet, Vice Chairman and Chief Financial Officer, was the only “named executive officer” (i.e. an executive officer named in the compensation disclosures in the Company’s most recent proxy statement filed) that has entered into a Rule 10b5-1 trading plan that remains in effect.  Under the Company’s stock ownership guidelines, Mr. Benet has a target ownership level established as the lesser of 30,000 shares or the equivalent value of 300% of base salary (as such amount is calculated for purposes of the stock ownership guidelines). See “Compensation Discussion and Analysis - Stock Ownership Guidelines, Anti-Hedging and Pledging Policies, and Other Trading Restrictions” in the Company’s proxy statement filed with the SEC on April 6, 2018.

Item 6.   EXHIBITS
Exhibit Number
 
Description of Exhibit
 
 
 
3.1
 
 
 
 
3.2
 
 
 
 
12.1†
 
 
 
 
31.1†
 
 
 
 
31.2†
 
 
 
 
32.1†
 
 
 
 
32.2†
 
 
 
 
101.1†
 
The following financial information from The Travelers Companies, Inc.’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2018 formatted in XBRL: (i) Consolidated Statement of Income for the three months ended March 31, 2018 and 2017; (ii) Consolidated Statement of Comprehensive Income for the three months ended March 31, 2018 and 2017; (iii) Consolidated Balance Sheet at March 31, 2018 and December 31, 2017; (iv) Consolidated Statement of Changes in Shareholders’ Equity for the three months ended March 31, 2018 and 2017; (v) Consolidated Statement of Cash Flows for the three months ended March 31, 2018 and 2017; and (vi) Notes to Consolidated Financial Statements.
 _________________________________________________________
                          Filed herewith.
 
The total amount of securities authorized pursuant to any instrument defining rights of holders of long-term debt of the Company does not exceed 10% of the total assets of the Company and its consolidated subsidiaries.  Therefore, the Company is not filing any instruments evidencing long-term debt.  However, the Company will furnish copies of any such instrument to the Securities and Exchange Commission upon request.
 
Copies of any of the exhibits referred to above will be furnished to security holders who make written request therefor to The Travelers Companies, Inc., 385 Washington Street, Saint Paul, MN 55102, Attention: Corporate Secretary.
 
The agreements and other documents filed as exhibits to this report are not intended to provide factual information or other disclosure except for the terms of the agreements or other documents themselves, and you should not rely on them for other than that purpose.  In particular, any representations and warranties made by the Company in these agreements or other documents were made solely within the specific context of the relevant agreement or document and do not apply in any other context or at any time other than the date they were made.



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THE TRAVELERS COMPANIES, INC. AND SUBSIDIARIES
 
MANAGEMENT'S DISCUSSION AND ANALYSIS, Continued


SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, The Travelers Companies, Inc. has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
 
 
THE TRAVELERS COMPANIES, INC.
 
 
(Registrant)
 
 
 
Date: April 24, 2018
By
/S/   KENNETH F. SPENCE III
 
 
Kenneth F. Spence III
Executive Vice President and General Counsel
(Authorized Signatory)
 
 
 
Date: April 24, 2018
By
/S/    DOUGLAS K. RUSSELL
 
 
Douglas K. Russell
Senior Vice President and Corporate Controller (Principal Accounting Officer)


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