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First American Financial Reports First Quarter 2021 Results

Reports First Quarter Earnings of $2.10 per Diluted Share

First American Financial Corporation (NYSE: FAF), a leading global provider of title insurance, settlement services and risk solutions for real estate transactions, today announced financial results for the first quarter ended March 31, 2021.

Current Quarter Highlights

  • Total revenue of $2.0 billion, up 43 percent compared with last year
    • Closed title orders up 42 percent, driven by a 70 percent increase in refinance orders
    • Average revenue per order down 9 percent, driven by the shift to refinance transactions
  • Net realized investment gains of $66.8 million, or 46 cents per diluted share
    • Primarily due to gains recognized on venture investments of $42.1 million
  • Title Insurance and Services segment pretax margin of 17.1 percent, a first-quarter record
    • 14.1 percent excluding net realized investment gains
  • Commercial revenues of $163.2 million, up 2 percent compared with last year
  • Title Insurance and Services segment loss rate reduced to 4 percent from 5 percent
  • Specialty Insurance segment pretax margin of 4.6 percent
    • 2.7 percent excluding net realized investment gains
  • Repurchased 1.2 million shares for a total of $64.8 million at an average price of $52.86
  • Cashflow from operations of $223.9 million compared with $24.2 million last year, a first-quarter record
  • Debt-to-capital ratio of 25.0 percent, or 16.9 percent excluding secured financings payable of $645.5 million
  • In April, named to the Fortune 100 Best Companies to Work For® list for the sixth consecutive year

Selected Financial Information

($ in millions, except per share data)

 

 

 

Three Months Ended

 

 

March 31,

 

 

2021

 

 

2020

Total revenue

 

$

2,025.7

 

 

$

1,412.9

Income before taxes

 

 

306.0

 

 

 

72.3

 

 

 

 

 

 

 

 

Net income

 

$

233.6

 

 

$

63.2

Net income per diluted share

 

 

2.10

 

 

0.55

Total revenue for the first quarter of 2021 was $2.0 billion, an increase of 43 percent relative to the first quarter of 2020. Net income in the current quarter was $233.6 million, or $2.10 per diluted share, compared with net income of $63.2 million, or 55 cents per diluted share, in the first quarter of 2020. Net realized investment gains in the current quarter were $66.8 million, or 46 cents per diluted share, compared with net realized investment losses of $64.8 million, or 50 cents per diluted share, in the first quarter of last year. The net realized gains in the current quarter were primarily due to gains recognized on venture investments, compared with net realized losses in the first quarter of last year that were primarily driven by the change in the fair value of equity securities.

“First American delivered outstanding results this quarter as the purchase, refinance and commercial markets were all strong,” said Dennis J. Gilmore, chief executive officer at First American Financial Corporation. “Our title segment posted a pretax margin of 17.1 percent, a record for the first quarter.

“Our venture strategy is continuing to show financial benefit with $42 million in gains recognized this quarter. More importantly, these investments are providing us with deep insight into proptech companies and most of the firms we have invested in have become strategic partners. In the first quarter, we also deployed capital by repurchasing 1.2 million shares for a total of $65 million, at an average price of $52.86 per share.

“I'm proud to share that First American has been named to the Fortune 100 Best Companies to Work For® list for the sixth consecutive year. I credit this outstanding accomplishment to our employees, as it was achieved through their commitment to each other, our customers and the communities where they live.”

Title Insurance and Services

($ in millions, except average revenue per order)

 

 

 

Three Months Ended

 

 

March 31,

 

 

2021

 

2020

Total revenues

 

$

1,885.1

 

 

$

1,300.6

 

 

 

 

 

 

 

 

 

 

Income before taxes

 

$

321.6

 

 

$

73.0

 

Pretax margin

 

 

17.1

%

 

 

5.6

%

 

 

 

 

 

 

 

 

 

Title open orders(1)

 

 

363,200

 

 

 

354,400

 

Title closed orders(1)

 

 

287,600

 

 

 

202,700

 

 

 

 

 

 

 

 

 

 

U.S. Commercial

 

 

 

 

 

 

 

 

Total revenues

 

$

163.2

 

 

$

159.3

 

Open orders

 

 

32,700

 

 

 

31,600

 

Closed orders

 

 

16,600

 

 

 

16,400

 

Average revenue per order

 

$

9,800

 

 

$

9,700

 

(1) U.S. direct title insurance orders only.

 

 

 

 

 

 

 

 

Total revenues for the Title Insurance and Services segment during the first quarter were $1.9 billion, up 45 percent compared with the same quarter of 2020. Direct premiums and escrow fees were up 31 percent compared with the first quarter of 2020, driven by a 42 percent increase in the number of direct title orders closed that was partially offset by a 9 percent decline in the average revenue per direct title order closed. The average revenue per direct title order declined to $2,118, primarily due to the shift in the order mix from higher-premium commercial and purchase transactions to lower-premium residential refinance transactions. Agent premiums, which are recorded on approximately a one-quarter lag relative to direct premiums, were up 41 percent in the current quarter as compared with last year.

Information and other revenues were $275.4 million during the quarter, up 32 percent compared with the same quarter of last year. The increase was primarily due to the growth in mortgage originations that led to higher demand for the company’s title information products and the impact of the Docutech acquisition that closed in March of last year.

Investment income was $42.7 million in the first quarter, down $17.0 million, or 29 percent from the same quarter last year. The decline was primarily due to the impact of lower short-term interest rates on the investment portfolio and cash balances, partially offset by higher interest income from the company’s warehouse lending business. Net realized investment gains totaled $64.2 million in the current quarter, compared with net realized investment losses of $68.3 million in the first quarter of 2020. This quarter’s net realized investment gains were primarily driven by gains recognized on venture investments, compared with net realized losses in the first quarter of last year that were due primarily to the change in the fair value of equity securities.

Personnel costs were $504.1 million in the first quarter, an increase of $82.5 million, or 20 percent, compared with the same quarter of 2020. This increase was attributable to higher incentive compensation and an increase in the employee 401k match, due to rising profitability. Salary expense, overtime and temporary labor costs were also up due to the additional resources needed to process the elevated order volume.

Other operating expenses were $264.5 million in the first quarter, up $37.9 million, or 17 percent, compared with the first quarter of 2020. The increase was primarily due to higher production-related costs resulting from the growth in order volume, and higher software expense that was partly offset by lower travel expense.

The provision for policy losses and other claims was $60.1 million in the first quarter, or 4.0 percent of title premiums and escrow fees, a decrease from a 5.0 percent loss provision rate in the prior year. The current quarter rate reflects an ultimate loss rate of 4.0 percent for the current policy year with no change in the loss reserve estimates for prior policy years.

Depreciation and amortization expense was $36.7 million in the first quarter, up $7.2 million, or 24 percent, compared with the same period last year, due to higher amortization of software and other intangibles related to recent acquisitions.

Pretax income for the Title Insurance and Services segment was $321.6 million in the first quarter, compared with $73.0 million in the first quarter of 2020. Pretax margin was 17.1 percent in the current quarter, compared with 5.6 percent last year. Excluding the impact of net realized investment gains and losses, the pretax margin was 14.1 percent this year, compared with 10.3 percent last year.

Specialty Insurance

($ in millions)

 

 

 

Three Months Ended

 

 

March 31,

 

 

2021

 

2020

Total revenues

 

$

136.5

 

 

$

122.0

 

 

 

 

 

 

 

 

 

 

Income before taxes

 

$

6.3

 

 

$

12.9

 

Pretax margin

 

 

4.6

%

 

 

10.5

%

Total revenues for the Specialty Insurance segment were $136.5 million in the first quarter of 2021, an increase of 12 percent compared with the first quarter of 2020. First-quarter revenue growth was driven by higher operating revenue in the home warranty business and higher net realized investment gains in both the home warranty and property and casualty businesses. The overall loss ratio for the segment was 62.7 percent, up from 52.3 percent last year, due to higher claim losses in both businesses. The home warranty business continued to experience elevated claims during the first quarter, primarily driven by the appliance and plumbing trades. The wind down of our property and casualty business is progressing on schedule, with policies beginning to non-renew in May. The property and casualty business posted a pretax loss of $6.6 million, primarily driven by higher losses related to weather events in the western U.S., compared with a pretax loss of $7.3 million in the first quarter of 2020.

Teleconference/Webcast

First American’s first-quarter 2021 results will be discussed in more detail on Thursday, April 22, 2021, at 11 a.m. EDT, via teleconference. The toll-free dial-in number is 877-407-8293. Callers from outside the United States may dial +1-201-689-8349.

The live audio webcast of the call will be available on First American’s website at www.firstam.com/investor. An audio replay of the conference call will be available through May 6, 2021, by dialing 201-612-7415 and using the conference ID 13718763. An audio archive of the call will also be available on First American’s investor website.

About First American

First American Financial Corporation (NYSE: FAF) is a leading provider of title insurance, settlement services and risk solutions for real estate transactions that traces its heritage back to 1889. First American also provides title plant management services; title and other real property records and images; valuation products and services; home warranty products; banking, trust and wealth management services; and other related products and services. With total revenue of $7.1 billion in 2020, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2021, First American was named to the Fortune 100 Best Companies to Work For® list for the sixth consecutive year. More information about the company can be found at www.firstam.com.

Website Disclosure

First American posts information of interest to investors at www.firstam.com/investor. This includes opened and closed title insurance order counts for its U.S. direct title insurance operations, which are posted approximately 10 to 12 days after the end of each month.

Forward-Looking Statements

Certain statements made in this press release and the related management commentary contain, and responses to investor questions may contain, forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and section 21E of the Securities Exchange Act of 1934, as amended. These forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts and may contain the words “believe,” “anticipate,” “expect,” “intend,” “plan,” “predict,” “estimate,” “project,” “will be,” “will continue,” “will likely result,” or other similar words and phrases or future or conditional verbs such as “will,” “may,” “might,” “should,” “would,” or “could.” These forward-looking statements include, without limitation, statements regarding future operations, performance, financial condition, prospects, plans and strategies. These forward-looking statements are based on current expectations and assumptions that may prove to be incorrect. Risks and uncertainties exist that may cause results to differ materially from those set forth in these forward-looking statements. Factors that could cause the anticipated results to differ from those described in the forward-looking statements include, without limitation: interest rate fluctuations; changes in the performance of the real estate markets; volatility in the capital markets; unfavorable economic conditions; the coronavirus pandemic and responses thereto; impairments in the company’s goodwill or other intangible assets; uncertainty from the expected discontinuance of LIBOR and transition to any other interest rate benchmark; failures at financial institutions where the company deposits funds; regulatory oversight and changes in applicable laws and government regulations, including privacy and data protection laws; heightened scrutiny by legislators and regulators of the company’s title insurance and services segment and certain other of the company’s businesses; regulation of title insurance rates; limitations on access to public records and other data; climate change, health crises, severe weather conditions and other catastrophe events; changes in relationships with large mortgage lenders and government-sponsored enterprises; changes in measures of the strength of the company’s title insurance underwriters, including ratings and statutory capital and surplus; losses in the company’s investment portfolio or other investments; material variance between actual and expected claims experience; defalcations, increased claims or other costs and expenses attributable to the company’s use of title agents; any inadequacy in the company’s risk management framework; systems damage, failures, interruptions, cyberattacks and intrusions, or unauthorized data disclosures; innovation efforts of the company and other industry participants and any related market disruption; errors and fraud involving the transfer of funds; the company’s use of a global workforce; inability of the company’s subsidiaries to pay dividends or repay funds; and other factors described in the company’s annual report on Form 10-K for the year ended December 31, 2020, as filed with the Securities and Exchange Commission. The forward-looking statements speak only as of the date they are made. The company does not undertake to update forward-looking statements to reflect circumstances or events that occur after the date the forward-looking statements are made.

Use of Non-GAAP Financial Measures

This news release and related management commentary contain certain financial measures that are not presented in accordance with generally accepted accounting principles (GAAP), including an adjusted debt to capitalization ratio, personnel and other operating expense ratios, success ratios, net operating revenues; and adjusted revenues, adjusted pretax income, adjusted earnings per share, and adjusted pretax margins for the company, its title insurance and services segment and its specialty insurance segment. The company is presenting these non-GAAP financial measures because they provide the company’s management and investors with additional insight into the financial leverage, operational efficiency and performance of the company relative to earlier periods and relative to the company’s competitors. The company does not intend for these non-GAAP financial measures to be a substitute for any GAAP financial information. In this news release, these non-GAAP financial measures have been presented with, and reconciled to, the most directly comparable GAAP financial measures. Investors should use these non-GAAP financial measures only in conjunction with the comparable GAAP financial measures.

First American Financial Corporation

Summary of Consolidated Financial Results and Selected Information

(in thousands, except per share amounts and title orders, unaudited)

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

 

March 31,

 

 

2021

 

 

2020

Total revenues

 

$

2,025,745

 

 

$

1,412,943

 

 

 

 

 

 

 

 

Income before income taxes

 

$

306,022

 

 

$

72,324

Income tax expense

 

 

71,564

 

 

 

8,478

Net income

 

 

234,458

 

 

 

63,846

Less: Net income attributable to noncontrolling interests

 

 

842

 

 

 

642

Net income attributable to the Company

 

$

233,616

 

 

$

63,204

 

 

 

 

 

 

 

 

Net income per share attributable to stockholders:

 

 

 

 

 

 

 

Basic

 

$

2.10

 

 

$

0.56

Diluted

 

$

2.10

 

 

$

0.55

 

 

 

 

 

 

 

 

Cash dividends declared per share

 

$

0.46

 

 

$

0.44

 

 

 

 

 

 

 

 

Weighted average common shares outstanding:

 

 

 

 

 

 

 

Basic

 

 

111,113

 

 

 

113,556

Diluted

 

 

111,414

 

 

 

113,959

 

 

 

 

 

 

 

 

Selected Title Insurance Segment Information

 

 

 

 

 

 

 

Title orders opened(1)

 

 

363,200

 

 

 

354,400

Title orders closed(1)

 

 

287,600

 

 

 

202,700

Paid title claims

 

$

39,969

 

 

$

42,732

 

 

 

 

 

 

 

 

(1) U.S. direct title insurance orders only.

 

 

 

 

 

 

 

First American Financial Corporation

Selected Consolidated Balance Sheet Information

(in thousands, unaudited)

 

 

 

 

 

 

 

 

 

 

March 31,

 

 

December 31,

 

 

2021

 

 

2020

Cash and cash equivalents

 

$

2,026,024

 

 

$

1,275,466

Investments

 

 

8,101,230

 

 

 

7,214,820

Goodwill and other intangible assets, net

 

 

1,558,227

 

 

 

1,573,102

Total assets

 

 

14,431,903

 

 

 

12,795,988

Reserve for claim losses

 

 

1,203,169

 

 

 

1,178,004

Notes and contracts payable

 

 

1,009,447

 

 

 

1,010,756

Total stockholders’ equity

 

$

4,955,273

 

 

$

4,909,972

First American Financial Corporation

Segment Information

(in thousands, unaudited)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

 

 

 

 

Title

 

 

Specialty

 

 

Corporate

March 31, 2021

 

Consolidated

 

 

Insurance

 

 

Insurance

 

 

(incl. Elims.)

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct premiums and escrow fees

 

$

785,675

 

 

$

657,497

 

 

$

128,178

 

 

$

 

Agent premiums

 

 

845,292

 

 

 

845,292

 

 

 

 

 

 

 

Information and other

 

 

278,892

 

 

 

275,404

 

 

 

3,748

 

 

 

(260

)

Net investment income

 

 

49,053

 

 

 

42,652

 

 

 

1,934

 

 

 

4,467

 

Net realized investment gains

 

 

66,833

 

 

 

64,213

 

 

 

2,620

 

 

 

 

 

 

 

2,025,745

 

 

 

1,885,058

 

 

 

136,480

 

 

 

4,207

 

Expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personnel costs

 

 

535,182

 

 

 

504,143

 

 

 

23,927

 

 

 

7,112

 

Premiums retained by agents

 

 

671,301

 

 

 

671,301

 

 

 

 

 

 

 

Other operating expenses

 

 

295,403

 

 

 

264,487

 

 

 

22,639

 

 

 

8,277

 

Provision for policy losses and other claims

 

 

140,447

 

 

 

60,111

 

 

 

80,336

 

 

 

 

Depreciation and amortization

 

 

38,298

 

 

 

36,713

 

 

 

1,549

 

 

 

36

 

Premium taxes

 

 

22,586

 

 

 

20,818

 

 

 

1,768

 

 

 

 

Interest

 

 

16,506

 

 

 

5,855

 

 

 

 

 

 

10,651

 

 

 

 

1,719,723

 

 

 

1,563,428

 

 

 

130,219

 

 

 

26,076

 

Income (loss) before income taxes

 

$

306,022

 

 

$

321,630

 

 

$

6,261

 

 

$

(21,869

)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

 

 

 

 

Title

 

Specialty

 

Corporate

March 31, 2020

 

Consolidated

 

Insurance

 

Insurance

 

(incl. Elims.)

Revenues

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Direct premiums and escrow fees

 

$

620,637

 

 

$

501,301

 

 

$

119,336

 

 

$

 

Agent premiums

 

 

599,682

 

 

 

599,682

 

 

 

 

 

 

 

Information and other

 

 

211,512

 

 

 

208,273

 

 

 

3,439

 

 

 

(200

)

Net investment income

 

 

45,874

 

 

 

59,668

 

 

 

2,584

 

 

 

(16,378

)

Net realized investment (losses) gains

 

 

(64,762

)

 

 

(68,299

)

 

 

(3,390

)

 

 

6,927

 

 

 

 

1,412,943

 

 

 

1,300,625

 

 

 

121,969

 

 

 

(9,651

)

Expenses

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personnel costs

 

 

429,660

 

 

 

421,615

 

 

 

21,446

 

 

 

(13,401

)

Premiums retained by agents

 

 

475,381

 

 

 

475,381

 

 

 

 

 

 

 

Other operating expenses

 

 

257,240

 

 

 

226,595

 

 

 

21,548

 

 

 

9,097

 

Provision for policy losses and other claims

 

 

117,477

 

 

 

55,049

 

 

 

62,428

 

 

 

 

Depreciation and amortization

 

 

31,449

 

 

 

29,517

 

 

 

1,894

 

 

 

38

 

Premium taxes

 

 

17,315

 

 

 

15,519

 

 

 

1,796

 

 

 

 

Interest

 

 

12,097

 

 

 

3,973

 

 

 

 

 

 

8,124

 

 

 

 

1,340,619

 

 

 

1,227,649

 

 

 

109,112

 

 

 

3,858

 

Income (loss) before income taxes

 

$

72,324

 

 

$

72,976

 

 

$

12,857

 

 

$

(13,509

)

 

First American Financial Corporation

Reconciliation of Pretax Margins and Earnings per Diluted Share

Excluding Net Realized Investment Gains and Losses ("NRIG(L)")

(in thousands, except margin and per share amounts, unaudited)

 

 

 

 

 

 

 

 

 

Three Months Ended

 

 

March 31,

 

 

2021

 

2020

Consolidated

 

 

 

 

 

 

 

 

Total revenues

 

$

2,025,745

 

 

$

1,412,943

 

Less: NRIG(L)

 

 

66,833

 

 

 

(64,762

)

Total revenues excluding NRIG(L)

 

$

1,958,912

 

 

$

1,477,705

 

 

 

 

 

 

 

 

 

 

Pretax income

 

$

306,022

 

 

$

72,324

 

Less: NRIG(L)

 

 

66,833

 

 

 

(64,762

)

Pretax income excluding NRIG(L)

 

$

239,189

 

 

$

137,086

 

 

 

 

 

 

 

 

 

 

Pretax margin

 

 

15.1

%

 

 

5.1

%

Less: Pretax margin impact of NRIG(L)

 

 

2.9

%

 

 

(4.2

)%

Pretax margin excluding NRIG(L)

 

 

12.2

%

 

 

9.3

%

 

 

 

 

 

 

 

 

 

Earnings per diluted share (EPS)

 

$

2.10

 

 

$

0.55

 

Less: EPS impact of NRIG(L)

 

 

0.46

 

 

$

(0.50

)

EPS excluding NRIG(L)

 

$

1.64

 

 

$

1.06

 

 

 

 

 

 

 

 

 

 

Title Insurance and Services Segment

 

 

 

 

 

 

 

 

Total revenues

 

$

1,885,058

 

 

$

1,300,625

 

Less: NRIG(L)

 

 

64,213

 

 

 

(68,299

)

Total revenues excluding NRIG(L)

 

$

1,820,845

 

 

$

1,368,924

 

 

 

 

 

 

 

 

 

 

Pretax income

 

$

321,630

 

 

$

72,976

 

Less: NRIG(L)

 

 

64,213

 

 

 

(68,299

)

Pretax income excluding NRIG(L)

 

$

257,417

 

 

$

141,275

 

 

 

 

 

 

 

 

 

 

Pretax margin

 

 

17.1

%

 

 

5.6

%

Less: Pretax margin impact of NRIG(L)

 

 

3.0

%

 

 

(4.7

)%

Pretax margin excluding NRIG(L)

 

 

14.1

%

 

 

10.3

%

 

 

 

 

 

 

 

 

 

Specialty Insurance Segment

 

 

 

 

 

 

 

 

Total revenues

 

$

136,480

 

 

$

121,969

 

Less: NRIG(L)

 

 

2,620

 

 

 

(3,390

)

Total revenues excluding NRIG(L)

 

$

133,860

 

 

$

125,359

 

 

 

 

 

 

 

 

 

 

Pretax income

 

$

6,261

 

 

$

12,857

 

Less: NRIG(L)

 

 

2,620

 

 

 

(3,390

)

Pretax income excluding NRIG(L)

 

$

3,641

 

 

$

16,247

 

 

 

 

 

 

 

 

 

 

Pretax margin

 

 

4.6

%

 

 

10.5

%

Less: Pretax margin impact of NRIG(L)

 

 

1.9

%

 

 

(2.5

)%

Pretax margin excluding NRIG(L)

 

 

2.7

%

 

 

13.0

%

 

 

 

 

 

 

 

 

 

Totals may not sum due to rounding.

 

 

 

 

 

 

 

 

First American Financial Corporation

Expense and Success Ratio Reconciliation

Title Insurance and Services Segment

($ in thousands, unaudited)

 

 

 

 

 

 

 

 

 

 

Three Months Ended

 

 

March 31,

 

 

2021

 

2020

Total revenues

 

$

1,885,058

 

 

$

1,300,625

 

Less: Net realized investment gains (losses)

 

 

64,213

 

 

 

(68,299

)

Net investment income

 

 

42,652

 

 

 

59,668

 

Premiums retained by agents

 

 

671,301

 

 

 

475,381

 

Net operating revenues

 

$

1,106,892

 

 

$

833,875

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Personnel and other operating expenses

 

$

768,630

 

 

$

648,210

 

Ratio (% net operating revenues)

 

 

69.4

%

 

 

77.7

%

Ratio (% total revenues)

 

 

40.8

%

 

 

49.8

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change in net operating revenues

 

$

273,017

 

 

 

 

 

Change in personnel and other operating expenses

 

 

120,420

 

 

 

 

 

Success Ratio(1)

 

 

44

%

 

 

 

 

 

 

 

 

 

 

 

 

 

(1) Change in personnel and other operating expenses divided by change in net operating revenues.

 

First American Financial Corporation

Supplemental Direct Title Insurance Order Information(1)

(unaudited)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Q121

 

Q420

 

Q320

 

Q220

 

Q120

Open Orders per Day

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchase

 

 

2,275

 

 

 

1,925

 

 

 

2,405

 

 

 

1,919

 

 

 

1,978

 

Refinance

 

 

2,652

 

 

 

2,923

 

 

 

3,154

 

 

 

2,898

 

 

 

2,884

 

Refinance as % of residential orders

 

 

54

%

 

 

60

%

 

 

57

%

 

 

60

%

 

 

59

%

Commercial

 

 

537

 

 

 

509

 

 

 

486

 

 

 

362

 

 

 

510

 

Default and other

 

 

491

 

 

 

273

 

 

 

370

 

 

 

310

 

 

 

345

 

Total open orders per day

 

 

5,954

 

 

 

5,629

 

 

 

6,416

 

 

 

5,489

 

 

 

5,716

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Closed Orders per Day

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchase

 

 

1,495

 

 

 

1,740

 

 

 

1,820

 

 

 

1,310

 

 

 

1,277

 

Refinance

 

 

2,506

 

 

 

2,430

 

 

 

2,320

 

 

 

2,222

 

 

 

1,451

 

Refinance as % of residential orders

 

 

63

%

 

 

58

%

 

 

56

%

 

 

63

%

 

 

53

%

Commercial

 

 

272

 

 

 

307

 

 

 

248

 

 

 

232

 

 

 

265

 

Default and other

 

 

442

 

 

 

207

 

 

 

167

 

 

 

213

 

 

 

276

 

Total closed orders per day

 

 

4,715

 

 

 

4,684

 

 

 

4,555

 

 

 

3,977

 

 

 

3,269

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Average Revenue per Order (ARPO)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Purchase

 

$

2,794

 

 

$

2,826

 

 

$

2,726

 

 

$

2,581

 

 

$

2,526

 

Refinance

 

 

1,228

 

 

 

1,228

 

 

 

1,204

 

 

 

1,194

 

 

 

1,165

 

Commercial

 

 

9,838

 

 

 

11,703

 

 

 

8,993

 

 

 

7,373

 

 

 

9,690

 

Default and other

 

 

128

 

 

 

55

 

 

 

46

 

 

 

41

 

 

 

299

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Total ARPO

 

$

2,118

 

 

$

2,457

 

 

$

2,193

 

 

$

1,950

 

 

$

2,315

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Business Days

 

 

61

 

 

 

63

 

 

 

64

 

 

 

64

 

 

 

62

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(1) U.S. operations only.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Totals may not sum due to rounding.

 

 

Contacts

Media Contact:

Marcus Ginnaty

Corporate Communications

First American Financial Corporation

714-250-3298

Investor Contact:

Craig Barberio

Investor Relations

First American Financial Corporation

714-250-5214

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