Visiting Angels, widely recognized by families as the best home care in Santa Cruz and Monterey, has earned national recognition as a 2025 Best of Home Care Top 100 Leader in Experience, awarded by Activated Insights. This is the 4th time that Visiting Angels in Santa Cruz and Monterey has received the distinguished honor of being highlighted as one of our community’s providers of the best home care in Monterey. This prestigious distinction places the agency among the top 100 home care providers across North America, which sets them apart for excellence in both client and caregiver satisfaction compared to other home care registries.
The Top 100 Leader in Experience award is the highest honor presented by Activated Insights and is reserved for home care agencies throughout the nation that consistently deliver exceptional care based on real feedback from those who receive and provide services. By achieving this honorable recognition, Visiting Angels reaffirms its commitment to providing the communities of Santa Cruz and Monterey with dependable, compassionate, and client-centered in-home senior care.
Commitment to Exceptional Care Recognized
To achieve the honor of being one of the top 100 home care leaders, Visiting Angels Santa Cruz had to meet a rigorous set of standards throughout the 2024 calendar year. These standards included:
- Being one of the 100 highest Overall Satisfaction (OSAT) scores in the entire home care industry in the United States.
- Submitting a minimum of two client and two caregiver satisfaction surveys per month over the span of 12 months in 2024.
- Being awarded both the Provider of Choice and Employer of Choice awards for the respective year as well.
- Maintaining a consistent and committed practice of surveying both clients and hired care professionals for at least one full calendar year.
These standards must be met, and are set by Activated Insights for collecting unbiased, verified data directly from those who matter most in the home care industry, the clients and caregivers.
About Activated Insights
Activated Insights is a leading experience management firm that works with senior care providers across the United States and Canada to measure, understand, and improve satisfaction among clients and employees. The Best of Home Care awards, including Top 100 Leader in Experience, are based on feedback collected, which offers the most comprehensive satisfaction measurement tools in the home care service industry.
A Great Achievement for the Santa Cruz & Monterey Communities
Being named a Top 100 Leader in Experience 4 years in a row is not just a moment of recognition for Visiting Angels in Santa Cruz and Monterey, but also an affirmation of the company’s dedication to upholding their mission statement and values. The award highlights the Visiting Angels’ focus on providing their local communities with compassionate caregiving, transparency, responsiveness, and consistency in client satisfaction.
In an industry where quality of care can vary widely, this distinction signals to families in Santa Cruz and the surrounding areas that Visiting Angels offers a standard of home care that ranks among the very best on the continent. This award highlights the agency’s holistic approach to providing senior care, which focuses not only on the physical well-being of clients but also on their emotional, social, and mental health.
Why The Top 100 in Experience Award Matters
The Best of Home Care - Top 100 Leader in Experience award is one of the most difficult recognitions to earn in the in-home care industry in the United States. Therefore, winning it 4 years in a row shows just how powerful the services Visiting Angels provides in Monterey and Santa Cruz. It is not based on popularity, Google reviews, or volume of clients served. This award is only earned through consistent, documented excellence as reported by the clients and caregivers themselves. The award serves as a signal to current and prospective elderly clients in Monterey and Santa Cruz that Visiting Angels is a home care registry that not only goes above and beyond, but also one they can trust.
It also sends a clear message to current and future caregivers who are looking for employment or for assistance with respite care that this is an agency that values its employees and offers a workplace culture built on respect, training, growth, and support. It represents the culmination of hundreds of hours of feedback, dedication to safety and process improvement, and a
deep-rooted desire to continually raise the bar when it comes to in-home care for seniors in Santa Cruz.
Providing Home Care In The Santa Cruz & Monterey Areas
Since opening its doors in 2004, Visiting Angels in Santa Cruz and Monterey has been a trusted senior home care partner for families that have been seeking assistance with daily living tasks for themselves or a loved one. Located on Scotts Valley Drive, the agency serves a wide area throughout Monterey, Santa Cruz, and the surrounding areas by providing dependable, compassionate home care designed to help seniors age in place with dignity.
The team has become known throughout the area not only for its responsiveness and care quality, but also for its involvement in the local community. Through events and service, caregiver appreciation programs, client outreach, and health education, the team at Visiting Angels actively engages with and supports the community.
As the needs of the senior population in the area continue to grow, especially as more retirees move to the area, this award sets a new benchmark for excellence for not only Visiting Angels but also for other home care agencies. It serves as a reminder to the community of what is possible when a company places its clients and community at the center of its mission.
Continued Commitment To Integrity
Moving forward, Visiting Angels will continue to create and refine its in-home care services in Monterey and Santa Cruz so they stay aligned with the best practices that promote dignity, safety, and health when it comes to in-home care.
The agency remains committed to listening to feedback from clients and staff, investing in updated and safety-forward caregiver training, and expanding its services to meet the evolving needs of the Santa Cruz community.
Visiting Angels Senior Home Care Santa Cruz
5274 Scotts Valley Dr #102 Scotts Valley, CA 95066 Phone - (831) 430-0616
Website - https://www.visitingangels.com/centralcoast/home
Visiting Angels Senior Home Care Monterey
229 Reindollar Ave E, Marina, CA 93933
Website - https://www.visitingangels.com/centralcoast/home-care-monterey
For media inquiries or to learn more about Visiting Angels in Santa Cruz and Monterey and their award-winning senior home care services near you, please contact their office directly.
newsroom: news.38digitalmarket.com
Source: 38 Digital Market News
Release ID: 1783551
