Gateway Languages is expanding its services, highlighting the necessity of professional human interpreters for patient safety in healthcare. The company notes the documented risks of AI translation, offering certified professionals for clear, culturally sensitive medical communication.
-- Gateway Languages has announced an expansion of its multilingual services for healthcare providers. The company highlights the role of professional human interpreters in patient safety and diagnostic accuracy, addressing risks associated with relying on artificial intelligence (AI) for communication in clinical settings.
More information is available at https://gatewaylanguages.com
Relying on AI for medical translation can present challenges to patient care. Studies indicate that machine translation systems may produce significant errors, particularly with complex medical information or in languages with fewer digital resources. At the same time, a study in the Annals of Emergency Medicine found that encounters using ad hoc interpreters, such as family members, had a significantly higher rate of errors with potential clinical consequences compared to those using professional interpreters.
To address these challenges, Gateway Languages offers a range of accessible, multi-modal services. Healthcare providers can connect with qualified professionals through On-site (OSI), Over-the-Phone (OPI), and Video Remote (VRI) interpretation. The services are available around the clock in over 500 languages, providing timely access for medical staff.
"Working with a professional language service can help facilities reduce clinical risks, such as misdiagnoses and medication errors that stem from communication barriers," explains a spokesperson. "Furthermore, this approach supports compliance with federal and state language access mandates, which reduces legal risks for the facility and improves patient safety."
A significant distinction from automated systems is the human element of cultural brokerage; the nuances where artificial intelligence often falls short, adds the representative. Interpreters can act as cultural liaisons, helping to explain cultural beliefs or practices that may influence a patient's health decisions. This nuanced communication builds trust across the language barrier and can contribute to better health outcomes.
Gateway Languages uphold the highest standards to ensure doctors and other medical professionals can use their services with confidence. The company employs state or nationally certified professionals with medical experience to maintain a standard of accuracy and understanding of complex terminology.
All services are HIPAA compliant, with the company operating under Business Associate Agreements (BAAs). They also adhere to regulatory standards, including ACA Section 1557 and Title VI of the Civil Rights Act.
Gateway Languages provides support for small to mid-sized medical facilities, including hospitals, urgent care clinics, and specialized treatment centers.
To learn more about improving patient communication through language services, visit https://www.gatewaylanguages.com
Contact Info:
Name: ANTHONY BROWN
Email: Send Email
Organization: Gateway Languages
Address: 114 West Magnolia Street #400-135, Bellingham, WA 98225, United States
Website: https://www.gatewaylanguages.com
Source: PressCable
Release ID: 89174757
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