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Articles published by J.D. Power

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With Fewer Opportunities, Auto Lenders in Canada Need to Deliver on Value Proposition, J.D. Power Finds
From J.D. Power
Via Business Wire
North American Airline Passenger Satisfaction Declines: Here’s Why That’s Good News, Says J.D. Power
From J.D. Power
Via Business Wire
Full-Service Wealth Management Firms in Canada Fall Short in Providing Comprehensive Advice, J.D. Power Finds
From J.D. Power
Via Business Wire
EV Start-Ups Struggle to Offer Functionality of Tesla, Mass-Market Brands in Vehicle Smartphone Apps, J.D. Power Finds
From J.D. Power
Via Business Wire
Inflation Turns Water into Whine: Customer Satisfaction with Water Utilities Plunges as Rates Surge, J.D. Power Finds
From J.D. Power
Via Business Wire
Lack of New-Vehicle Inventory Still Constrains Sales Pace as Prices, Profits Reach Record Highs; Incentive Spending at New Low
From J.D. Power
Via Business Wire
Online Brokerage Firms Struggle to Build Loyalty Among Pandemic-Era Investors, J.D. Power Finds
From J.D. Power
Via Business Wire
Amid Tech Push, Wealth Management Industry Loses Focus on Comprehensive Advice, J.D. Power Finds
From J.D. Power
Via Business Wire
A New Kind of Primer: Demand for Interior and Exterior Paint Experts Remains High, J.D. Power Finds
From J.D. Power
Via Business Wire
U.S. Retail Banks Struggle to Differentiate, Deliver Meaningful Customer Experience as Economy Sours, J.D. Power Finds
From J.D. Power
Via Business Wire
Capitalizing on Lease-End Journey Increases Recapture and Conquest Opportunities, J.D. Power Finds
From J.D. Power
Via Business Wire
March Sales Pace Remains Constrained by Low Inventory; Incentive Spending Hits Record Low but Record Profitability Endures
From J.D. Power
Via Business Wire
Purchase of Replacement Tires Often Based on Aesthetics and Not Expert Advice, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power Launches Certification Program to Identify Electric Utility Sustainability Leaders That Address Climate Change
From J.D. Power
Via Business Wire
P&C Insurers Encounter Digital Growing Pains Amid Large Scale Disruption, J.D. Power Finds
From J.D. Power
Via Business Wire
February Sales Rate Remains Constrained by Low Inventory; Record Pricing and Dealer Profitability Continue
From J.D. Power
Via Business Wire
Electric Vehicle Owners Have Higher Satisfaction with “Next Level” Home Chargers, J.D. Power Finds
From J.D. Power
Via Business Wire
Digital Holdouts: Many Large Utilities Resist Mobile App Development and Web Redesigns at Own Risk, J.D. Power Finds
From J.D. Power
Via Business Wire
Wireless Customers Heading Back to Stores, J.D. Power Finds
From J.D. Power
Via Business Wire
Korean Auto Manufacturers Lead the Way in Vehicle Dependability, J.D. Power Finds
From J.D. Power
Via Business Wire
Wireless Providers Learning to Adapt to Evolving Customer Needs and Expectations, J.D. Power Finds
From J.D. Power
Via Business Wire
Small Business Satisfaction with Merchant Services Providers Surges, Led by Big Banks, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power Builds on EVs, Mobility, Connected Vehicles and Consulting with New Hires, Promotions
From J.D. Power
Via Business Wire
Making Electric Vehicle Leap of Faith is Highly Satisfactory to New Owners, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power and LMC Automotive U.S. Automotive Forecast for January 2022
From J.D. Power
Via Business Wire
OEM Apps Still Struggle to Meet Owner Expectations of Speed and Functionality, J.D. Power Finds
From J.D. Power
Via Business Wire
Streamers and Gamers Benefit Most from 5G, J.D. Power Finds
From J.D. Power
Via Business Wire
New and Used Commercial Truck Market Closed out 2021 with Higher Volume, J.D. Power Finds
From J.D. Power
Via Business Wire
Mitigating Effect of Auto Inventory Shortages Imperative to Manufacturer Website Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power and LMC Automotive U.S. Automotive Forecast for December 2021
From J.D. Power
Via Business Wire
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